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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1001

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S
sohamg12
from Mumbai, Maharashtra
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unlawful deduction of talk time balance money

Address:700051
Website:www.airtel.in

Airtel has activated topdoctorsonline service without my consent, which has been deducting rs49 from my talktime balance for the past 3 weeks. They deducted rs 49 twice and rs 7 (My remaining balance), before i caught this act.
I called customer care, who says this has got nothing to do with airtel. Now, in the sms provided, the sender is ak-airsep, and the sms body contains a redirect url for using more airtel services - http://56789.airtel.in....
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Address:110084
Website:www.airtel.in

I am nitesh arora i have a corporate. Plan my bill generate for previous month around 900 + but i was not paid because in previous bill you have add scheme of rs 150 without informing me and your customer care was said to me sir ap 900 ki jagah 600 pay kardo but i was paid the whole amount but this time again my bill goes to 900 include your scheme i don't know why that is the reason i will not pay the bill please help me to waiver of my...
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J
jasssarang
from Garhshankar, Punjab
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airtel is fooling at the name of 4g!

Address:Hoshiarpur, Punjab, 144404

Hi,
I'm airtel user for almost 2 years i swapped my bsnl sim with airtel with hope that its services are better than bsnl but from past months i've been recharging unlimited pack and didn't swap my sim to jio because at first, the speed of airtel 4g was good but jio was offering far better offers that time now for 2 or 3 weeks i'm facing the low-speed threat i tried recharging my sim with small packs like 130 mb...
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K
krishna20117
from Noida, Uttar Pradesh
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offer dete h pr milta nhe h

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear team

16 nov ko maine porting ke request dali gye the, but apke team ne mujhe call krke bola hum apko 299 me 70 din k liye calling free or 70 gb data denge, maine bola abhi maine apne aircel no pr plan activate kra liya h,
Agr ye plan aap mujhe 21 nov ko dete ho to me recharge krunga, vo bole the h apko 21 nov ko mil jayega, ye call me retainsion team ne kiya tha, pr aa jb maine caal kiya to ye offer nhe h, plz...
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S
saxena.18
from Mumbai, Maharashtra
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airtel broadband not feasible in my area (malad west mumbai)

Address:40095

I have been trying to get an airtel broadband connection but they say that there is a feasibility issue at my location, fyi. I must mention that i am located at the well known area of mumbai "malad west" and now i feel like i am still living in 90s era that too in some rural area so that they are unable to provide me the basic internet facility. Probably they don't want to spend on stretching their lines to my location, but that is just an...
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Address:Bangalore, Karnataka

I changed my postpaid sim to prepaid sim on 4th of november 2017. Sim is activated but services are not activated. When i contacted airtel retail outlet in mathikere they told me to contact airtel cutomer care at [protected] and they told me to contact airtel outlet not airtel customer care. Both of them are playing blaming each other to activate. Its close to 20 days now. Worst customer care experience in mathikere outlet, in this outlet...
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K
kaustuv kautsayan
from Delhi, Delhi
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cheated to provide ported number.

My idea post paid number [protected], which has been using for last 3-4 years. I applied for number porting and get a new connection from airtel. But the number did not activated, the company assured me to start earlier. Again airtel provide a new sim for the ported number, this time again the number did not activated. Third time airtel provide the new one but unfortunately i could not get the connection. The do not tell me reason for not...
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B
BBupadhyay
from Noida, Uttar Pradesh
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network not working on mobile phone

Address:New Delhi, Delhi, 110049

I have issue regarding network. I am very much irritated for your very poor network. So please do something. And also problem to file complaint on your your airtel complaint box, seems that u do not want to make complaint on your portal. Tried to contact your gurgoan office but nobody picking up phone. How consumer reach to you for resolve their grievances.

Bharat bhushan
[protected]...
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B
bishakhamal
from Delhi, Delhi
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deduction of amount for specialized service without intimation.

Address:Kolkata, West Bengal

Sir, my mobile phone number [protected] is prepaid one and in the name of specialized service (Assisted doctor service). You have started deducting rs. 49/- per week starting from 19/12/2017. After repeated failed contact with your airtel customer care, i am fade-up with your bogus cheating the customer system. Immediately revert my forty nine rupees and never deduct any such amount in the name of some specialized service from my prepaid amount....
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M
mk maddy
from Pune, Maharashtra
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my recharge

According to your customer care advisor validity for 399 recharge was for 28 days.. At time of recharge on 19th october i got a confirmation message that this pack is valid for 84 days.. From 19th october 28 days means this pack should have been expired on 15th november then y it was valid upto 20th november. Not happy with service provided. Very angry...
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N
Naveen924
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get cash back

Address:462001

Hello,
I have recharged my airtel mobile no. [protected] using airtel payment bank, and as the offers available i am availing 50% cashback (Max. Rs.75) of the recharged amount.

I have done a recharge of rs.100 on 18 november 2017 but until now i did not receive any cashback.

Please provide my benefit....
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R
Renoy Joy
from Adur, Kerala
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for a new sim in my old airtel number which got deactivated

Address:Thrissur, Kerala, 680652

New sim needed with old sim number which got deactivated a year ago.. Plz inform me as soon as possible.. Its from karnataka i took the sim.. Since i was in dubai i was not using and it got deactivated.. The number is [protected]... I hope will get the reply soon.. I like to take a new sim in that number if it is still available... What all are the procedures...
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V
Vinod Tarwani
from Indore, Madhya Pradesh
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my landline connection no.07714221525

Address:492001

Dear sir/madam,
It is to inform you that i am regular customer of airtel and was paying my bill from last 7-8 years timely. Presently i am getting message and call for non payment of my airtel fixed line bill amount. Whereas i have already complaint 3-4 times that my phone is not working since last 5 months.
As per reason given by local technician and customer care the phone was not working due to technical error from your...
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Address:560038

Hello team,

I applied for "airtel v-fiber superfast internet plan for 799" on sunday 19th november 2017. I got the call from representative named shivakumar with contact information [protected] and i paid the three month payment in advance over internet through my debit card for an amount of 2839/-. My airtel product payment txn id is : [protected].

It's been two days and installation has not been done yet. I...
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Address:New Delhi, Delhi, 110034

I had applied for airtel connection few days, i gave my photo id, address proof & rs1000 (For 60mbps with wifi router) to an executive who is working with an airtel dealer (Ravi [protected]) on 6 october 2017 and they gave me a cutomer enrollment carbon copy.

After around waiting for around 10 days i called customer care and they said that my connection has been rejected due to no availability of their connect in our area.br...
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V
velagapudivijay
from Hyderabad, Telangana
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no call received

Address:500090

I have applied for a new airtek broadband connection on friday and i had paid the amount on the same day. Since then i did not have any update and i tried reaching the person who has collected the documents and helped me to complete the process. I was promised that by saturday i would be getting connection installed.
Now since yesterday i have been trying to reach him almost called him 100 times but he does not respond at all. I do...
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I bought a airtel dongle before 20 june, 2017 at location emc office, bangalore. And imei [protected]. They have not shared the dongle purchase invoice till now. Every now and then they will say airtel has sent you or today they will send you.
I have dropped the email to few people :gopal. Vittal, sbm, ceo. Direct, net, 121, sanjay. [protected]@airtel.in.

I hope this time it will be resolved.
Customer name : neha...
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N
N@ndu
from Renigunta, Andhra Pradesh
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recharge unsuccessful but money debited from bank

On 20 november 2017, i made a online recharge of rs 100 but the online transaction failed. The amount was deducted from my bank amount even if the transaction failed. But the money which was debitted was neither added to my bank balance or my phone balance. The transaction id.[protected]. Add the deducted money to my airtel wallet or to my bank account. Please fix this issue soon....
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Address:Pune, Maharashtra, 411048
Website:airtel.in

On 18'th oct, 17 i had initiated a top recharge on airtel website and after deduction of rs.1000 and a successful message from their website, i found out that my account did not get credited with rs. 1000 talktime.

1. I lodge a complaint with airtel on [protected]@airtel.in, to which they replied that bank would revert back the payment in 10 working days or provide us your bank statement for the entire period from 18'oct'17 till date,...
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A
Asim Mohamed
from Bengaluru, Karnataka
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broadband not deactivated since months and they are asking for payment!

Address:Bangalore, Karnataka, 560075
Website:www.airtel.in

After applying for a new connection (Application number rtblr7341882) on 23rd june 2017 and making 3 months payment of rs.2585/- via the website (Cheque/ ref no. 990631) they said it is not possible to activate due to technical reasons on 26th june via calls and emails. We initiated refund request - complaint number 89700882.in the meanwhile, some airtel agent called suresh activated the broadband on 30th june. But after 3 months bill generated...
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