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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 112

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Airtel Fibre broad band connection Mumbai I expected to be a decent company, but got disheartened when I requested them for a fibre connection after getting and making advance payment for their 40 Mbps unlimited plan in copper wire.
I was to be upgraded to the fibre plan but their executive cheated me and took 6 months advance payment for new connection of 200 Mbps unlimited plan, saying that balance surplus amount in my copper plan...
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Satdew prasad
from Gopalganj, Bihar
Feb 23, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunded deducted amount- Ref. 6900313878390009856

Address:Gopalganj, Bihar

Good Day

Issue for payment amount refund - Ref.[protected] 690 Rs.
Airtel payment is failed for recharge. I received massage from your dept. 7 to 10 Days re-fund your amount but still until not received money....
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Arunkumarak30196
Feb 23, 2022
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Airtel

I have recharged my mobile number [protected] through samsung pay mini for Rs. 155 on 22 feb 2022 and received an SMS with Transaction reference [protected] and airtel1/del/prepaid txn#[protected] of Rs. 155 Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

regards
Arun...
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Priyanka0110
from New delhi, Delhi
Feb 22, 2022
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Account balance deducted in international roaming

I am currently in south Africa. I have disabled data of Airtel sim but my balance is still being deducted. Please screenshots attached.
Please assist...
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r99mishra
from delhi, Delhi
Feb 22, 2022
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Shifting broadband shifting

I have initiated a shifting request on 15th Feb22 and got the message

Shifting request no xxxxx7575 for your Airtel Fixedline no xxxxx0338_dsl is registered on 15/02/2022 10:46:54 AM. Your request will be resolved as per your preferred date of shifting.

Hi, we are glad to confirm that shifting of your Airtel Xstream Fiber connection is feasible at your new address. Our engineer will call you within 24 Hrs.br...
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akanksha arora 1
from Delhi, Delhi
Feb 22, 2022
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Fake Charges by over billing me

I am the member of airtel black using 5 numbers 3 DTH and 1 and 1 wifi Airtel charged me 1100% extra bill in the name of ISD calling which is not possible at all we never use these services and on the number on which it is charged it is the number of senior citozen she even don't know how to use the phone and we don't have any realtives . Airtel is giving harassment fro last month in terms of net speed bills and all due to airtel my days...
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E T
Feb 22, 2022
Feb 25, 2022
This thread was updated on Feb 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid recharge done to wrong number

Dear sir/madam,
I recharged a wrong number on online. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 239
Correct number — [protected]
Operator transaction id —[protected]
Date: 22/02/2022
payment method ICICI credit card
Regards,
Mohammed Imran T
Phone: [protected]...
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Shahed M
Feb 22, 2022
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Pack expiry reminder nuisance

It's foolishto start the reminder few days before expiry. A big hurdle when making urgent calls. It's totally the weakness of management.
Will aporecite if this trouble is stopped altogether on my number.....
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yash manvar
Feb 22, 2022
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My airtel sim is showing switch off

I am using a mobile no [protected], Where validity was expired. So i recharged Rs 99 and it was successful. After that it is showing no is switched off. I have tweeted about the incident to Airtel but no reply. Could you please help me on this?...
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yash manvar
Feb 22, 2022
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Re-activate My airtel number

My airtel number is not working, so please re-activate it....
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Just few hours back I added my wife number to Airtel app thought of it will be easy to manage both of our numbers at one place. But didn't realize that it will convert the number from pre paid to post paid. When I came to know it happened immediately I called customer care representative and explained him what happened and asked him either leave her number as post paid and refund the prorated amount which is used to recharge just 10 days...
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Tharun Tomy
Feb 21, 2022
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Tried fastag recharge through airtel app failed

Hi, I tried to do a fast tag recharge through the airtel app, the payment went through but money was not credited to the account.

Airtel customer care is unavailable to reach and they refuse to connect for this issue...
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Megha J Shetty
Feb 21, 2022
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I want to reverse the recharge on wrong number

I accidentally recharged a no. Instead of another no. I was using Google pay they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id: [protected]
Amount: ₹155
Date: 21.02.2022...
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11Meena14
Feb 21, 2022
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Recharge of self wrong number

Address:Tamilnadu

I have recharged for [protected] wrongly and the transaction id is [protected] for Rs.1799 i wanted to change it to [protected]
Both numbers belong to me
Hope u could help me change my number recharge at the earliest...
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veera2022
from Vellore, Tamil Nadu
Feb 21, 2022
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I am getting calls from unknowns numbers pls stopped

I am getting calls from unknowns numbers pls stopped...
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rashmikanta
from Bengaluru, Karnataka
Feb 21, 2022
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SIM is showing off

I am using a mobile no i.e [protected] Where validity was expired. So i recharged Rs 99 and it was successful. After that it is showing no is switched off. I have tweeted about the incident to Airtel but no reply. Could you please help me on this?...
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ahuja.kushal2
from Dhar, Madhya Pradesh
Feb 21, 2022
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Want to recharge for Number Locker scheme

Please help me to recharge for number locker scheme as soon as possible...
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Oshaib Beg
Feb 20, 2022
Mar 3, 2022
This thread was updated on Mar 3, 2022
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No refund then port

I recharged my Airtel number with 666 rs. From Airtel wallet. Money deducted but recharge failed and I have got my refund till now.
I will retry recharge after I get my refund.
If I don't get the refund within 8 hours I will port my no to jio.
I am using Airtel for more than 5 years so I don't want that to happen .
If I don't get refund I have to take this step....
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Maushamk
Feb 20, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Money refunded from Amazon but not received yet.

Sir,
I have ordered a product ehook mini electric room heater from Amazon on 20 December 2021.Order Id #[protected] of rupees 499.
Due to some reason I had returned it. Amazon had initiated refund on 28 December 2021 but it is not credited in my account till date.
Amazon gave me a reference number # HSBCN[protected]. But the bank(airtel payment bank) has not credited my money. I also contact to the bank but...
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Manish@1980
from Hyderabad, Telangana
Feb 19, 2022
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Broadband Connectivity - Horrible Service

Address:Hyderabad

I raised a complaint for broadband connectivity issue on 16th Feb 2022 and since then I have called more than 10 times the customer care. Each time the representative says he/she is escalating the matter and the issue will be resolved. But till now no resolution has been provided. With work from home environment this is creating lots of personal stress and issue and unfortunately no one from the company is able to understand that. It is soooooo...
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