Airtel Complaints & Reviews

Sir
26 Apr I get call from Airtel customer center. he told me about 499 plan and he told that after you get 499 plan your bill always coming under 700 but its not happened and he told me i[censored] not satisfied this plan u can activate ur old plan so I call them for activate my old plan but they told me we can't activate ur old plan
Sir I want to activate my old 50 rs plan
I have great hope with you...

This is with reference to my four requests raised.

Request No.:
[protected]raised from [protected])
[protected]raised from [protected])
[protected]raised from [protected])
[protected]raised from [protected])

Details:
1) Why can you guys close the requests without letting the customer know about the status?
2) Network team makes fraud by closing the requests stating customer...

Dears,
I have received a rediculous bill amount of 3.44 lach for the month of June 2017 for number [protected], I called the service number and they claimed it is because internet usage while on roaming of 4 GB on June 22 only.

I find this impossible for the following reasons:

1) I have asked to not activate roaming service at all for this line.

2) I have a preset credit limit of 7300 INRbr...

Hi,

I am using Airtel since last 10 years. This is one of the worst experience and I am finding my self help less after so many complaints and calls to Airtel.

My Issue is:
I was using My Airtel App (registered with mobile no [protected]) for recharging mobile number [protected] on 28th June by amount Rs. 349. On first attempt I got message that recharge got failed and hence I tried it second time with...

Sir
Mera prepaid Mobil no.ko my airtel apps. Se recharge kiya to invalid no.bata raha hai
Paytm se recharge kiya to fail ho raha hai...
6 mahinase complaint de raha hai abhi (121, 198, 400par) tak problems solve nahi huva.
Dusara no.recharge hota hai mera airtel prepaid no.recharge nahi hota hai.

Airtel no.[protected]

Please solved problems......

I was using airtel broadband services (Relationship no [protected]) since long and was paying bills before due date. I was shifting to a new place and raised request on 21st June 17 (SR[protected] for shifting of connection 2 home away from my current residence. Airtel's executive reached on 23rd June and after roaming here and there for 30 minutes he left. I got a message that your sr 83984806 has been closed i.e my connection has been shifted...

Dear sir.

This is Eesh Kumar. My father is in Bangkok [ [protected] ].
I have done international roaming recharge for 1199 which was correct package. Again i have done the recharge for 1198 which was by mistake. Please reverse the transaction to my HDFC Bank account. Now my father is in Bangkok and his number is [protected]. I have done recharge using your website www.airtel.in.
Please kindly solve this issue asap.br...

Customer service was really damn horrible...i tired to call customer service for more than 3numbers but no one responsible for my problem...my internet was not working since 3days.so i tired to query customer service but they were irresponsible...i have got evidence too...i was using airtel sim for more than 1year thinking that your sim is best but today your services and internet service i was damn betrayed...if briefly i would say i[censored]...

I made a transaction on Amazon.in via Airtel payment bank on 29th June 2017.
But due to any reason I cancelled my order with amazon.
After that Amazon processed refund amount to original mode of payment (Airtel payment bank)
Now the nightmare begins with me.
I contacted Airtel money customer care no (400) and also written several mails to their official email id, [CASE ID:533622] Refund for my transaction with...

Today i.e. on 08.07.2017 I have recharged Rs.702 in wrong customer ID . In my TV screen I have read my ID [protected] instead of correct ID [protected] but registered mobile no. had been recorded properly which is [protected]. I do not understand when ID and Mobile No. not matched then how the next step of processing the payment can continued.

May be it's company policy but it should not be justified.

I am requesting...

Hi,

I recently swapped my SIM on my mobile number [protected]. Got all the activation messages but the SIM still not showing the signal. Not able to use internet or make callS. Thank god my old SIM is still active. But I am confused. Which SIM is linked to my mobile number. If Swapping process is complete then why my new SIM does not show network.

Tried to reach customer care. But as usual no response. Retailer...

I an constraint to express my deplorable situation regarding faulty working of your network. Your network is not coming in my area. I have complained a lot of times but i didn't get a satisfactory response. The erratic working of your network is creating a lot of inconvenience. This infact represents a dismal picture regarding your organisation.

Airtel needs no introduction. It enjoys and enviable position in LTE service. Your...

My name is palaniraja .R [protected] this is my Airtel number. Daily balance 1 rupees gone in my number and i receiving a msg like Local call-1.2/s Daily Re 1has been renewed on your airtel mobile.To deactivate the pack, dial*129# so i complaint to customer care for 3 weeks but they dont take solutions or deactivate this service.15 Rs i loss..they cant solving the any serious problem.I begging to talk with Executive, HR and supervising department...

I opted for Airtel' Broadband connection in Feb. 2016 & it is an ARP @ 16Mbps speed - present FUP is 130GB. Till today right from Feb. 7, 2016 the maximum speed was hardly 1Mbps; I lodged so many complaints & no action was taken by the company to deliver 16Mbps speed as per the plan I opted for & assured by Airtel "IN BLACK & WHITE". They keep repeating the same stories again & again like " IF YOU CONNECT YOUR SYSTEM TO ROUTER DIRECTLY USING...

I am using airtel network in the city center of bangalore ( Rajajinagar), the best network signal provider ( self claimed) AIRTEL is very poor in my area.
even after so many complaints to the customer care in bangalore, they dont CARE about this.
AIRTEL is very bad service provider.
and all the customer care executives are simply avoiding our requests, and trying to escape....

Device Claim – Service Request # 1998035
I claimed my insurance offered under airtel secure plan.
Somehow my insurance got rejected with a very stupid and silly reason saying that slipping of phone is not an accident and since then its been 15 days but I haven't received my unrepaired handset yet!
Please look after this matter and solve it as soon as possible.
Called 121 many times and also registered complaint...

I talked with airtel c.c they told me that on my no.[protected] call rates are reduced for 6months n balance of 200rs is deducted at 2rs pr min. I hate this poor and pathetic service and now i port my no. On Reliance jio n evn my mother is law also using airtel i stoped her no.also hate u airtel for cheating me...

Hi,
I Kamal Bagaria owner of my property situated in hind motor wb.
In my land there is a aitel tower who as illegal planted without my permission
Please I requert u to remove or contact me urgently otherwise i take legal action.my contact no .
[protected]
[protected]...

I am having a airtel prepaid connection since from last few years, but few days before i got a Promotional /offer /best deal sms from airtel, in which offer for 247rs is mentioned as unlimited calls but when i recharged i got the recharge sms, but calls was not connecting from next day, i called airtel customer care, the way the customer care executive response was very bad & i came to knew that the recharge rc was expired it was a limited...

I went with a bill related query to Airtel store at Tollygunge Phari, Kolkata. I was taken aback by the rude behaviour of an Airtel staff by the name Mr. Dey at the store. He wasn't not following a coupon system and kept people waiting for very long. He wouldn't allow a customer to speak of any shortcomings of the network because "other customers in the store might get influenced". He refused to clarify my bill query because I complained...