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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 1242

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N
Nityananda Hazra
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sub: complain against wrong billing with wrong scheme of airtel mobile connections.

Address:Dehradun, Uttarakhand, 248001

To, dated: 22.06.2017
The regional manager
Bharti airtel communication pvt. Ltd.,
Dehradun

Sub: complain against wrong billing – with wrong scheme of airtel mobile connections.
Ref: mobile no.[protected], [protected] – name of customer: nityananda hazra.

Dear sir,

With ref to the above, we employees of ntpc ltd., were approached by your employee mr. Sunil...
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L
laki shetty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not converting from postpaid to prepaid

Address:Chennai, Tamil Nadu, 600042

I have been visiting airtel showrooms / relationship centres for almost 2 months and finally june 19th i visited velachery arc (Opp. Saravana stores) and they agreed to convert from post to pre. I paid additional amount other than the bill amount to be on safer side to avoid any issue with services getting suspended due to payment default. They committed 48 hours time to convert but after passing 100 hours also no update from the airtel and...
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D
dushyanth chowdary alla
from Tirur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge of 399 not working properly

Address:560037

Hi,
1) in airtel website you mentioned that we will get 70 days data and calling but i got sms as 56 days only. While i'm checking validity it showing 28 days from the date i recharged.
2) i recharged on 6th june 2017. Now i'm not getting data.
Please resolve as soon as possible.
I'm unable to connect customer care.
Dushyanth
Airtel : [protected]...
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H
Hiral Gala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deduction and recharge not done

Address:400066

I tried doing recharge from my airtel app on 20th june in the morning. My got deducted and recharge not done. I tried doing it several times and every time my transaction got failed. Money got deducted from my bank account and my recharge is not done yet. I tried reaching customer care via call and email (3times). They havnt replied to my mail. I got call nce and i havent got resolution. I have to take an advance talk time from airtel as...
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G
gamesman123
from Wardha, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Recharge page is unclear leading to wrong recharge

Address:Nagpur, Maharashtra, 440022

I have been Airtel customer for years and love the service but there have few been a few times recently I have faced disappointments.

I would like to bring this one to your attention. I am sure this has been faced by many many of your loyal Airtel customers.

On your Airtel recharge page https://www.airtel.in/prepaid-recharge there is a recharge listed for Rs. 197 which benefits new customers only.
Your...
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K
kaartheek gejjelli
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint on 4G

Address:560078
Website:Airtel.in

I have 4g sim with 4g handset with full tower and with an 4g symbol and am not able to search any thing in google. It will show no internet connection. When i switch on data sometimes tower will go off and reconnects after 10 to 15 secs. If am doing any transaction then it will hang in the middle itself. Could you please take action on them and ask them to stop ookla advertisement too. Consider this complaint with ookla too. Thank you....
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K
KACHARAGADLA
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel payment bank issue

Address:500082
Website:www.airtel.in

Don't use airtel india payment bank wallet. No guarantee for your money here. Airtel never respond for customer.

I have practical experience with airtel presence. So many times i was complaint on customer service and technical issues but no use. Finally i decided to close airtel dealings.

I strongly suggest to all my friends. Don't encourage non-customer support mobile networks.

Airtel india blames...
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T
truptip
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Last 6 days sim not activated

Address:411041

Date : 17/06/2017
Client no : [protected]
Request no : 77109522
Hello there,
Since last few years i am using airtel prepaid connection. And now wanted it to convert in postpaid connection.
Before 6 days they have disconnected my prepaid connection. 6 days passed but they didn't activated my postpaid sim. Each time i call customer care they just say the complain has been raised wait for few hours. Being a...
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M
mymeena1008
from Hapur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized transaction by credit card at Airtel platform

Address:Gautam Buddh Nagar, Uttar Pradesh, 203207

From:- Ajay Kumar jha
Phone number:- [protected]

Sub:- lodging of complaint wrt unauthorised transaction by credit card ( cyber crime)

Sir/madam

1. I am ajay Kumar jha. My mobile number is [protected]. My email address is [protected]@gmail.com

2. Few days ago; I have done recharge of Rs 348/- on my idea number for some offer. However; after the recharge; offer was not given by...
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V
Vishwjeet Chiraniya
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I recharge 148 and airtel give me 28 gb pr day and airtel also give me 4 gb bonus.

Address:Jaipur, Rajasthan, 302021

Dear sir,
Sir mene airtel me 148 ka recharge krwa ya tha daily ki 1 gb airtel muje deta h. Lekin 4 gb bonus me se 2 gb use krne ke liye 2 gb di thi. Mene airtel me baat ki to unhone kha sir aapko 28 gb per day 1 gb mile gi. Or 4gb bonus me se aap ne 2 gb use kr li. Mene kha ok but meri 2 gb wale plan ko to active ki jie unhone kha sir aap se 3 dino ke ander apka 2gb bonus vapas le liya jaae ga. Mene kha jb lena hi tha bonus to diya...
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@
@$!m
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel app issue pending since 2 months.

Address:Mumbai City, Maharashtra, 400061

I tried a recharge of 349rs from my airtel app using my debit card but the transaction failed and the money was refunded but on my airtel app and not back into my bank account. After that, i am not able to recharge via my airtel app. Issue pending since april. I contacted customer care then nodal officer then the appellate officer. All of them are useless.
Transferring the money from app to bank account has transfer changes which i...
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M
Manav Bhaskar
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vulgar call and sexual harassment

Address:181201
Website:Regaring vurgar call to Airtel and concerns department

I am getting vulgar calls from last two days from mob no [protected]. I want some neccessary steps to be taken against this person and these numbers to be barred. I have already warned the person but he is saying do what ever you want to do that mean he is not afraid of police or any one.
So request you please talk necessary action against the person....
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J
jhalakbahadur
from Hyderabad, Telangana
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To change my registered mobile number from old number to a new number

Address:643101

Respected sir/mam
I would kindly request you to change my old registered mobile number by a new mobile number.

ID - [protected]

Old mobile number -[protected]
New mobile number-[protected]...
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R
rohit.ghanwat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deactivate pack rs 29 per month for 75 mb 3g data

Address:Pune, Maharashtra, 411018

Hi,
I am using airtel connection in my mobile. My mobile no is [protected].
Please deactivate my auto renewed internet pack whish is rs 29 per month for 75mb 3g data internet pack.
Now plz deactivate internet pack in my airtel mobile.29 rs per month loss in my account.
I requested for plz deactivate pack with online processes asap...

Regards,
Rohit ghanwat...
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A
Afaq Manjara
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about network issue since from one week

Address:396150
Website:www.airtel.in

My airtel number is:-[protected]
My current active data pack is:-₹244 70gb/70days
My handset is:-iphone 6 plus
Issues facing related network at my residential location, pincode is:-396150 (Sanjan)
Issue is that internet is not working properly at my residence and specially in night time from 7:00pm till 12:00am midnight.3g network doesn't work even there is a good network coverage of 3g.
Only 2g network...
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A
ayan.hazra006
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please help us to install a tower in our area, i have own land in main market, 30 meter distance from main road.

Address:713423

In our area airtel network is worse,, i called your costumer care gap of every 3days, every time they told me the network will be sort out, our technical team is working on that,, that things happened still 3 months,, they told me in your area you font have good network so please you contact to your nearest costumer care office for installation a network tower, i have my own land 30 mtrs distance from main road,, but they didn't contact me...
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P
Prashanth Pachu Pachu H
from Bengaluru, Karnataka
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Regarding SMS and call details.

Address:Davanagere, Karnataka

Dear sir /madam.,

Kindly provide me below number call and SMS details
[protected]

Kindly send details to below mail address [protected]@gmail.com

Thanks and regards
Prashantha...
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Y
yg12
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data loss in broadband

Address:Bangalore Urban, Karnataka, 560064
Website:www.airtel.in

Airtel company is cheating us on name of data given with broadband plans. We have plan of 1600rs with180 gb data. For past two months we are noticing that even if we are not using it shows 180 gb consumed by end of the month.
We are not downloading or watching online. Just surfing can bever consumethis much data. Infact when we use jio 1gb does no finishes wven if we watch so many videos online.
This is a serious concern and...
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I
Its Cool
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake 4G, not even 2G.

Address:Nashik, Maharashtra, 422003

Hello, i am getting very low speed since last 8 days from airtel. I just ported in to airtel from vodafone, thinking of getting a better internet speed. For first month they game me good speed. But after that since 8 days i am getting extremely low speed. They are saying its 4g, but this isnt. They are giving like 3-4 mbps pathetic speed. Please dont buy airtel. Also there are some network issues of this provider....
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S
sharmasights
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel 349 and cheating, fraud

Address:560037

I had recharge 349 plan on 1118th june 2017 2017 as per terms & conditions given on website "4g handsets with 4g sim : unlimited local & std a2a mobile calls with 1gb data per day.
A day before i spoke to the customer care representative and he said if you recharge you will get this offer. So i recharged it. Now today is wednesday and my balance is zero and i my internet connection is suspended by airtel.

A week before...
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