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Airtel Complaints & Reviews

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Airtel reviews & complaints page 142

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A
Abhi196
from Mumbai, Maharashtra
Nov 25, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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SIM card issued on someones elses name

Address:B 401 queens castle queens park miraroad 40107

Sir,
My name is Abhishek Ghumare. I lost my Airtel Moble number of 22nd August. I was using this number for about 10 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of kashiram kewat.
They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that, It might be a mistake of the...
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Website:Airtel app

I did a recharge of 2498 on my airtel no through airtel app and make payment through card and the amount got deducted but somehow (possibly internet or airtel app issue) transaction got failed.

After that I do not get any message regarding failed transaction and neither got refunded.

I am from UP West....
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A
agigeorge4u
Nov 25, 2021
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Unsatisfied recharge and data validity expiry

My initial 379 plan was about to expire in 7 days (2nd December) from this date and airtel was sending prompts to recharge by 26th November as they were planning a increase in the recharge amounts. Hence I recharged for 399 (56 days validity) expecting the plan to be activated after the current plan validity and also I had a data balance also of 119.

But I am very unhappy by the way airtel has activated the new plan from today...
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R
RaviParam
from Agra, Uttar Pradesh
Nov 25, 2021
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Recharge has been done two times on my same number 9540839009

Hi Team,

Please find that recharge has been done twice in my Airtel number by mistake,
one is done by credit card of 219 rs,
other one is done by "Airtel thanks" app of 199 rs.

It is requested that you please suggest or reverse amount of one of them.

Mobile No. [protected]

Thanks,
Ravi Kumar...
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R
rupam90
from New Delhi, Delhi
Nov 25, 2021
Nov 25, 2021
This thread was updated on Nov 25, 2021
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Cross connection with some other mobile number

Since the time I ported to Airtel, my life has been hell. There is a cross connection of my number with some other mobile number and I keep wrong calls every half and hour. Even the airtel payments bank shows the other person's name. I called both airtel customer care at 121 and airtel payments bank at 400, but all my efforts went in vain. 121 told me there is no cross connection and just keep ignoring the wrong calls. 400 told me to email...
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R
RaviParam
from Agra, Uttar Pradesh
Nov 25, 2021
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Recharge has been done twice on my same number 9540839009

Hi Team,

Please find that recharge has been done twice in my Airtel number by mistake,
one is done by credit card, other one is by "Airtel thanks" app.

It is requested that you please suggest or reverse amount of one of them.

Mobile No. [protected]
Recharge done two times- 199 rs

Thanks,
Ravi Parmar
Mob-[protected]...
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S
Saraswathy06
Nov 25, 2021
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Need to reverse the recharge.

I accidentally recharged a no. Instead of my no. i was using google pay, Some websites in internet suggested to use WRR service to send text to Send SMS to 51619 with WRR (wrong number) transaction ID) amount (right number). The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [[protected]]
Right no: [[protected]]
Transaction...
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I have recharged my airtel number of Rs 79, by the airtel website, through the upi payment method, the money is debited, but the recharge has not been done yet....
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A
Arunvijay123
from Trivandrum, Kerala
Nov 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel recharge failed but not refunded

Website:Airtel

I have done a recharge yesterday (24/11/2021) for 1498 rupees. I got a message that your recharge is failed but to no avail my money deducted from Amazon wallet is not refunded until now.

I have contacted both Amazon and Airtel. Amazon has provided me with a confirmation mail of approval of transaction and Got a message from Airtel that it is failed.

Where's My money?

I have registered complaints...
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H
Harshit2470
from vidisha, Madhya Pradesh
Nov 24, 2021
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Porting code nhi aa rha

Address:durga nagar vidisha

My airtel no. [protected] porting code nhi aa rha ... airtel network se pareshan hu plzzz help...
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C
chakri sarvani
from Hyderabad, Telangana
Nov 24, 2021
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Recharge pack fraud

Airtel company presented that the prices are going to increase after November 26, so they revealed new recharge pack of 2498 with 365 days validity which will be activated after the completion of present pack validity. So I recharged with 2498, but my present pack was still 22days validity left. After recharge, 2498 got activated so I called customer care after waiting for 15-20minutes, they said that this pack will not be applicable for...
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A
akash ambhore
Nov 24, 2021
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International roaming cellular network

Address:OM NAGAR AKOLA BY PASS ROAD

I am using airtel international roaming since last 18 months, i am facing network issue from last 4 days not able to make call receive call receive msg as well, I am in Dubai and i am not having any other number than this my contact number is [protected].
even i am not able to do a call to costumer care so i am sending a daily email to them but there is no respond from there end.
i am in huge trouble as all my bank accounts are...
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I
Isha Smriti
Nov 24, 2021
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Amount deducted without recharge done

I initiated a recharge for rupees 2498, using 10 rupees from my Airtel wallet and the rest from my bank account. The amount got deducted and is showing as a statement in the bank passbook too, but the recharge and transaction details for the same is not on Airtel app. Neither has any text message arrived about either the success or the failure of this very transaction. I'd really appreciate if you can help me get my amount refunded as it's...
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A
Abhishek_2930
Nov 24, 2021
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Sim Blocked 9760499339

My sim [protected] got blocked today(24/11/2021) as I am unable to make
calls or messages without any notification .on my sim i have recharge of 379 for 3 months of which 2 months still left..please try to resolve my issue asap......
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N
Nandakumar Srivatsa
from Mysore, Karnataka
Nov 24, 2021
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Sim not activated for over 40 days.

Website:www.airtel.in

I ported from BSNL into Airtel on 9 October 2021. The prepaid SIM Airtel provided at the time of porting has still not been activated. I have consequently been without a phone connection for over 40 days. The less said about this derisory state of affairs the better. I am using this forum as a last resort, seeing as Airtel have failed to resolve the matter for a long time, now....
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N
NorthWind
Nov 23, 2021
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Unavailable to connect internet

Address:Roing, Arunachal Pradesh, Northeast India

Unavailable to connect internet in my laptop through wifi hotspot from mobile phone having airtel network.
why?

solve it as soon as possible dear Airtel network....
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G
Gautam Babita
from Thanesar, Haryana
Nov 23, 2021
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Increment in plan price but network issues are still unresolved

Company is continuously increasing the price of plan like Rs 49 plan is discontinued now Rs 79 plan is increased to Rs99 but there is still so many issues related to network. I'm very disappointed with all this. These are extremely expensive for many of the middle class persons and as they are limited for 22 or 28 days that means we have to recharge the number for every month and if the talktime is not used then it's wasted. Which makes it...
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R
RupsaB
Nov 23, 2021
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Recharge refund 18th Oct 2021

Address:Airtel

I have recharged twice Airtel number for Rs. 219 on 18th Oct 2021 and received an SMS saying that the transaction was unsuccessful and if amount is deducted, it will be refunded within 7-10 days, and an order ID for future reference. Bank transaction was also completed successfully but the mobile number is not recharged.

Till now I got no message regarding the recharge, although the amount has been debited from my bank account....
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D
dr.faustus
from Thakurnagar, West Bengal
Nov 23, 2021
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Not getting Incoming calls

Recently I port out my number from Jio to Airtel Kolkata. After activation of my sim and recharge properly, My incoming call service is stopped. When someone trying to call me they are getting network busy all the time, everywhere. They are giving me 10 days resolution while I am already missing official calls. Kindly look into this matter....
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G
Gdkd
Nov 23, 2021
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Broadband connectivity

Hi,
Airtel Broadband is not working since November 11nth, 2021. It has been 12 days since the internet is down. Daily new engineers are coming in, and no proper response or reply after seeing the issue, even the ticket is open. Attached screenshot

Raised concern with nodal officers, they promised to get back in 48 hours which has not happened yet, attached screenshot

12 days, my work has been severely...
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