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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 169

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I tried to recharge my grandmother number using airtel thanks app amount of RS.100 was deducted but recharge failed. This incident took place on 25 August 2021 and the payment was made by UPI....
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samadshk
Aug 26, 2021
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I am complaining about lost of sim card

Address:saraswati society, vikhorli parksite, Mumbai-400079

Respected dear sir/madam

i am samad raqib shaikh son of mohammad raqib shaikh, my father passed away 1.5 years ago his sim card lost sim no - [protected] but
his sim card is important for me, because all OTP and many works so what can i do next no idea sir please help me as soon as possible and maybe i vist on Airtal gallrey if any information gaves to me please mail me this id [protected]@outlook.com
br...
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Evangelin .R
Aug 26, 2021
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Simcard activation problem

I have taken new sim I even called to 59059 and got activation voice note but I didn't receive any sms back I even recharged but still sim isn't working very poor and bad experience...
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Suhas2021
Aug 26, 2021
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Bill dispute on monthly billing cycle

Airtel has reduced it's duration of bill due date by 2 days. Earlier if bill was generated on 19th of each month & payment has to be done by last day of that month & auto bill payment was executed. Now bill generated on 19th & pay by 28th of everymonth. Where as auto bill payment will be done on 30th & airtel is charging late payment charges. Airtel has not done communicated with customer on change of plan, neither allow us to pay without...
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navnath valkande
Aug 26, 2021
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I am complaining about the deactivated my sim card

Address:Near ZP School,Nandgaon Sado (Igatpuri)

Dear Sir/Mam

I Navnath Valkande. Using your sim card of Airtel of Number +91844636**12 .I here to say about by deactivated sim card. As I am out of station due to some emergency. My sim has been deactivated. As my all the information like bank, Passport and all my accounts. I please request to activate my sim card as soon as possible

Please let me know how to reactivate my sim card

Yours Faithfullybr...
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swathi0101
Aug 26, 2021
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Cashback not received

As Mentioned i have done two mobile recharge of 598 on the month of august 2021 but i have not received the cashback for both kindy credit my cashback...
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Ram1202
Aug 26, 2021
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Prepaid service - smart recharge is worst

I am using prepaid sim, usually I used to recharge "unlimited plan" ( like Rs 399/ 56 days). Due to my low usage of calls and data I have recharged "smart recharge" ( like for calls Rs. 79 / 28 days and for data Rs.48 / 3 GB) . After few hours I am checking my balance is zero.
So, I have called customer care and enquired about it. She said you have used the data that's why money is deducted. I am explaining her that I have call and...
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Ram1202
Aug 26, 2021
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Prepaid service is worst

I am using prepaid sim, usually I used to recharge "unlimited plan" ( like Rs 399/ 56 days). Due to my low usage of calls and data I have recharged "smart recharge" ( like for calls Rs. 79 / 28 days and for data Rs.48 / 3 GB) . After few hours I am checking my balance is zero.
So, I have called customer care and enquired about it. She said you have used the data that's why money is deducted. I an explaining her that I have call and...
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Kollol chowdhury
from Karimganj, Assam
Aug 26, 2021
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Poor service of airtel 4g

Address:Don't know
Website:[email protected]

Dear
Trai I am mithun chakraborty [protected] much more times complaint against airtel prepaid for poorest data net service but till today no solution why what I can understand you support Airtel not provided best data net service so trai not taking any action against airtel after complaining if you can't solve than writtenly give me trai failure to solve customer issues or solve...
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Farah Masood
Aug 25, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
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Recreation of number 9935246968

Address:R/o C622 GTB NAGAR KARELI ALLAHABAD 211016

My sim was got damaged.So I went to Airtel for SIM SWAP of [protected] it's no name and address however they are unable swap. So i requested them to recreate the number but they not aware about the procedures how to process the request and how much time it will take.Shame on Airtel COCO they do not know the simple procedure.
I want my number back because my Mom use it and most of the time I m not in town so it's very difficult for her...
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I am using the Airtel Post Paid No. onwards from March 2021 . This was activated on March 2021.

I regular paid the bill as per the Bill received by me from Airtel . My bill always comes under the Rs. 588. And as per the Airtel My credit Limit is fixed as Rs . 3500/- . and my bill was never crossed the credit limit as I always use the bill below Rs. 600/- .

I used this Airtel Post paid no. regularly from March...
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Address:gazipur, Dhaka

Sim card shows no service and emergency call.resolved it emergency...
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shubhamsinghmdima
Aug 24, 2021
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Airtel Broadband Not Get Installed After kyc and Payment done.

I book my new airtel xstream fiber connection on 16 aug 2021, all the KYC processes and 3 months payment done on the same day 16 aug 2021.
And now todays date is 24 aug and still my broadband not get installed in my home by airtel services. They just called and say that they will come today and tomorrow but their tomorrow never comes and still after 9 days my broadband not get installed....
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G Keerthana
Aug 24, 2021
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Amount deducted but didn't get any recharge

I processed a recharge for 448/- on August 18th
My money got deducted from the bank but my phone number wasn't recharged
The details below my transaction says RECHARGE FAILED AND MONEY WILL BE REFUNDED BACK IN 5-7 BUSINESS DAYS
But I still haven't gotten any refund...
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Jumar Mehra
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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My location network very slow

Address:Khakholi near thakano ki dhani th. Didwana naguar Rajasthan 341506

Dear team,
Please check and conform my location net is very slow daily same issue for the only airtel sim other sim is very good network and good net speed....
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Sukriti Singh
from Sonipat, Haryana
Aug 24, 2021
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Sim is not working and the ID linked is wrong so can't get a duplicate one

Hello sir
I have been an airtel user for a long and recently got an issue of no call service on my no. When I went to the airtel store to get a duplicate sim I came to know that the ID card linked with it is wrong which I never knew till now as I never got any problem earlier.
But now I have not given any solution regarding this manner and they are just recommending to change the no.
As it is my no for long I don't want...
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J
jeevan br
from Delhi, Delhi
Aug 24, 2021
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Not resolving complaints from past 4months

Address:Bangalore

I have raise the request for internet issue in my current address and this complaints raised in the month of May 2021 and without my knowledge they closed the complaint after that I raised complaint for the same internet issue on 14th august and 15th of august 2021 till date no resolution and if we not pay the bill amount on time they will stop the service but if customer facing issue with network who will pay money for customer...
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SriramsHome
from Chennai, Tamil Nadu
Aug 23, 2021
Sep 25, 2021
This thread was updated on Sep 25, 2021
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Prepaid package Rs.49 no longer available

We use to top up a prepaid mobile pak with 28 days validity for Rs.49 and its no longer available without any prior information. Literally making customer to avail only Rs.79. Its really too much for a light-user and request you to reinstal such minimum package otherwise we may have to drop the airtel and move to other providers...
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Ankit7777
Aug 23, 2021
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Sim not working on my airtel mobile sim

The airtel sim in my phone stopped working and netwrork is not getting identified in my or other mobile phones since 19 August.

Phone number -[protected]...
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Deepak நாம்தமிழர்
Aug 23, 2021
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Internet Speed issue VoLTE is not working properly

Hi I using Airtel more than 4 years and this 4 years airtel gives a good service in our customers but last year airtel performance is very worst VoLTE is not working properly call drop and many problems are there this very serious problem so please solve my issue. Thank...
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