Claimed

Airtel Complaints & Reviews

2.1
Last updated May 29, 2024
Complaints 54512
Resolved
21960
Unresolved
32552
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 17

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dennisgabil
Jul 6, 2023
Report
Copy

Transfer of Wrong Number Recharge

Wrong number: [protected]
Correct number: [protected]
Recharge date and time and amount: 06 July, 2023. 7:30 AM. Rs 1799
App from where recharge was done: PayTM Postpaid
Transaction ID: 163070612054009951233...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
user567890
Jul 6, 2023
Report
Copy

Postpaid International Roaming False Billing

I had opted for a One Day International Roaming pack on my postpaid (account no.[protected] which was activated on 28th May.
However in my bill for May and June I have been billed multiple times for the "one day" pack which was supposed to be valid only for 24 hours.
I had opted for Rs. 649 pack however my bill is for 5772Rs.
My phone was switched off most of the duration of my stay and there was no usage made...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
threedevislko
from Lucknow, Uttar Pradesh
Jul 6, 2023
Report
Copy

Not working of airtel wifi

Address:SHAKTI NAGAR

Respected sir,
i have done my recharge on[protected] through airtel app ..but now[protected] i am unable to access to internet and i have received a message that your recharge is expired .please solve the problem as soon as possible.you can contact me through email ([protected]@gmail.com)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
user567890
Jul 5, 2023
Report
Copy

Postpaid International Roaming

Airtel has an International Roaming pack with validity of one day (Rs. 649). I had purchased the same as I needed the service only for 24 hours after landing in a foreign location.
I received a bill where the same has been charged to me multiple times even though I had never requested for it. The total bill amount is 5772Rs. The phone was switched off and there was no usage in roaming from my end.
Upon inquiry the company representative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SonaliP22
Jul 5, 2023
Jul 23, 2023
This thread was updated on Jul 23, 2023
Report
Copy

Unethical Behavior and mental harassment by delay in re-issuing sim

Address:st Floor, Hotel Kama'S Inn, Near, Zanana Hospital Rd, Tata Benz Square, Godavarish Nagar, Brahmapur, Odisha 760005, India

The sim suddenly stopped connecting to network during my stay in Finland though I had a valid roaming service for a year.Upon following up through multiple channels it was deduced that only way was to re-issue a sim. The whatsapp consumer executive laid out the documents required and NOC and asked us to visit nearest Airtel Branch by my chosen blood relative as I am Abroad. My father visited the Tata Benz Branch, Berhampur, Odisha; where...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuldeep7024
Jul 5, 2023
Report
Copy

I want to port my number to another network

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider." contacted customer care many time none of them are able to provide any resolution. this is extremely disappointing and frustrating for me as those executives dont know how to resolve my complain, airtel...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am an NRI, USA citizen with OCI card. Few month back I added a prepaid mobile phone number from Mumbai airport. Now I am in USA, and trying to recharge it to keep this number as I need this number for UPI banking. UPI banking is only possible using Indian Mobile phone number currently.

But I am unable to recharge the Airtel prepaid mobile number using my ICICI NRO debit card. It is asking me to use UPI method. But I do not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I am NRI with OCI card and citizen o[censored]SA. I have taken a prepaid number few month back so that I can one day link it with UPI using my ICICI NRO account for UPI banking.

Currently, I need to recharge this number to activate UPI on ICICI NRO account.

So I tried to recharge it online using ICICI NRO debit card and it failed to process. How can a NRI retain an Indian mobile phone (prepaid) number using NRO account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:A17 , Hills view residency , Baner road near bata showroom , Pune, Maharashtra

Hi,
I have raised a request for wifi installation over the phone and i also paid to 3500 rs to the airtel service online . But from last 5 days vender are fooling that sir we will be there in an hour after some time they are not picking my call that happens every day from last 5 days but still it is pending and to the airtel managers they told they are facing technical issue thats not possible because they are visiting to my home...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashish1907
from Karimnagar, Andhra Pradesh
Jul 4, 2023
Report
Copy

Fake promise,wrong information and misbehave by Mr.Tarun Manger team 121

Respected Sir/Madam
I have purchased a airtel xtreme fibre under airtel black scheme for Rs.4000/- in which his sales person have promised me to give unlimited internet with 16+ OTT including Amazon Prime and after installation when I am not able to see amazon prime then I called to sales person he refered to other person and finally got no solution then I called Airtel customer care 121 on 18th and they have told me to wait for 24...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SridharInSy
from Coimbatore, Tamil Nadu
Jul 3, 2023
Jul 14, 2023
This thread was updated on Jul 14, 2023
Report
Copy

Airtel does not allow connection to certain websites specifically Onlinesbi.com

Address:A82, 100 Feet Road Kovai Pudur Coimbatore 641042
Website:Onlinesbi.com

I use Onlinesbi.com (SBI Site often). I have two connections - Airtel and Jio.
Via Jio I am able to connect to the site. If i try connecting thru Airtel Link, I get a connection time out message. I have tried various possibilities and convinced now that there is something wrong in the way Airtel Connection is configured. I haev been raising tickets with Airtel since April 2023 and each time the ticket is closed without resolving and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nvadigauvce
Jul 2, 2023
Report
Copy

Airtel Removal or Shifting of Junction box

Dear Sir, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard. I cannot park my Four wheeler in front of house.
It is requested to remove or shift the...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PvCSekhar
from Tirupati, Andhra Pradesh
Jun 29, 2023
Report
Copy

Wrong date of recharge validity

I recharged with an amount of Rs 1799/- on 1 Jul 2022, at around 5:30 PM. The plan validity was for 365 days. That is, it should expire on 1 Jul 2023.

But Airtel keeps sending me a message that my plan expires on 30 Jun 2023.

When confronted, they say that I am in anguish and again reply with the same message that "your plan expires on 30 Jun 2023".

I know it's only 1 day or even a few hours difference,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NALLAM VISHNU KUMAR
Jun 29, 2023
Report
Copy

Wrong Recharge to unknown Number

Dear Airtel Team,

I did recharge to an unknown number.
Requesting you to please revert to the correct number.

Wrong Number: [protected]

Transaction ID: NX23062911550775516045341

Recharge Amount: 669

Correct Number: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sangamitra DS
Jun 29, 2023
Report
Copy

Billing issue of DTH

I have DTH Connection at my home, which is prepaid. On 25th June inspite having recharged for 300 Rs, the connection got disconnected within one day and the balance went down to Negative. Currently my balance is -1, 500
I haven't subscribed for any extra services (broadband, xstrem etc) nor Im using Postpaid....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peace Diversity
Jun 28, 2023
Report
Copy

Recharge money back

I have recharged successfully but not got the benefit on 23rd june so did it today ( 28th ) as well and got the benefit now . My kind request is that I should get my 23 rd june recharge money of Rs 181 back as early as possible .Thanks ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ahemadjaved
Jun 28, 2023
Report
Copy

Recharge done but not received

I have a done a recharge a of rupees 209 the money got deducted but recharge is not done yet. The reference no.[protected]
Pls help....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hitesh2908
from Mancherial, Andhra Pradesh
Jun 27, 2023
Report
Copy

Sim change in store - Charging higher price than usual

Address:VENKATESWARA COMMERCIAL COMPLEX D No: 6-234 Venkateswara Commercial Complex Gangareddy Road Opp: Axix Bank Mancherial - 504208, Telangana

Hello Team,
I have call with airtel customer care and their supervisor, they are not taking complaints about the store which is present in 504208 and below address.

Problem : Change of SIM costing 50/- as per the airtel customer care and the terms of AIRTEL, but these store is charging 150/- and talking very badly with the customer. This is my second time i am experiencing the such issue with this store and no action...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amkksvb
from UTHAMAPALAYAM, Tamil Nadu
Jun 27, 2023
Report
Copy

About a distributor

Address:uthamapalayam

I am V.Balasubramanian from Uthamapalayam, pincode - 625533, Theni District, Tamilnadu.
using [protected] as primary number and [protected] as my secondary number.
a week before i lost my secondary sim ([protected]).. i went to nearby store location (link added) on 3.00pm, 22nd june 2023 named KT Communication run by Sathyan in SH 102 Uthamapalayam, Theni District 625533
https://maps.google.com/maps?ll=9.80459, 77.335692&z=18&t=m&hl=en-IN&gl=US&mapclient=apiv3&cid=[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jafaveedthi
Jun 27, 2023
Jun 29, 2023
This thread was updated on Jun 29, 2023
Report
Copy

Cant port my number

Due to poor network coverage of Airtel, I want to port my number to other networks but got message like UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy