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Airtel Complaints & Reviews

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Last updated Jun 12, 2024
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Airtel reviews & complaints page 194

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G
geophysics
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Wrong Crediting

Sir i have paid Rs 1042 and Rs 437 to tsspdcl through airtel wallet on 12th and 13th june 2021 but i received the messages from airtel as "the payment made successfully to apcpdclob from my wallet."
The bills are showing outstanding in tsspdcl. Immediately i emailed and contacted customer care and they simply blaming customers instead of solving the issue.this is a technical problem lying with airtel .They asked me to correspond with...
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Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working , completely broken

I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking about the status, the guy at the other end said he will do some settings. after he did the settings my internet ( which was still 100mbps) completely stopped...
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A
Asim Gulzar Jan
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fiber connection not working

Individual Subscriber — Fiber connection not working
A
Asim Gulzar Jan
Jun 13, 2021Delhi, Delhi
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I am having a airtel xtreme fiber connection, for 6 months i was on a 100 mbps plan, after that on 9 june i sent a request for plan upgrade to 200 mbs and did a 999 recharge from airtel thanks app.
ticket i d: 89617493 on 9 june 11:12 pm
11 june 10:30 pm i called 121 asking...
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I have not recharged my Airtel DTH for past 2 months since i am out of station. I received a genuine call from Customer care the 1st month and updated them that i am outside town and can recharge it after 3-4 months. Today i received a call from [protected]asking to recharge for 163 Rs in order to keep the DTH active else there will be a penalty amount of 500 deducted whenever i recharge. i said i will recharge through app and will take care...
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A
Aayushi_Choudhary
Jun 19, 2021
This thread was updated on Jun 19, 2021
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Airtel sim stopped working suddenly at midnight.

Address:Sitaram Ganpati Apartment, Flat no. 208/B , New Punaichak , Patna -23

June 12, 2021, Patna, Bihar
Suddenly on 12th June, 2021, the airtel sim on my phone stopped working. Initially I thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel.My exams are going on and it's my official number for any contact with college. Lost peace of mind due...
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Address:colombo,srilanka

My phone uses anytime data during the night time plan and yesterday i recharged my account with rs 100 and today when i checkout my balance it said it was rs 0. why are u people cheating your customers like this ??im really dissapointed abt this service,...
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Divas Garg
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Misbehaver Of Airtel Employee

Address:Hathras-204101

I am from Hathras, (204101), U.p...!!

Recently I visited Airtel Store with lots Of Hope that they will solve my problem but instead of solving my problem they start arguing with me and dis misbehave with me and try to threaten me which was very Surprising For me because If You are visiting A airtel store you are expecting that they will treat you in a good way..!!

Airtel is a renowned Company but I think now...
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S
sheela jerome
from Chennai, Tamil Nadu
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Not getting signal properly

Address:Muttom

I'm facing signal problems with airtel. Everywhere I m getting weak signal.. I couldn't call and receive the call. Kindly rectify tjis issue....
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L
licniti
from Mumbai, Maharashtra
Jun 23, 2021
This thread was updated on Jun 23, 2021
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Excess amount of bill generated in the month of MAY 2021 for telephone number 07614002142

I am having broadband connection of Airtel with number [protected] since last 2 years. Monthly bill is regularly paid by me Rs 471/- as per plan exist.

It is very surprisingly to note that bill for the month of May had been changed alleging that got a message to change the plan which is not fact. I have never made any request to change my existing plan and switch over in new plan. Airtel representative have told me that your...
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P
PSinha1234
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Customer Harassment DTH

No executive is taking call from the past 3 days. And the customer care is asking for 24hr window everyday to get the set top box installed. It has been more than 3 days today. This is plainly an example of customers....
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Address:Surat

I had taken an Airtel DTH connection (A/c No. [protected]-001) almost 3 years back. The company had taken a REFUNDABLE Security Deposit of Rs. 2, 000 from me, which the company had promised to give back on surrender of connection. Now, when I want to surrender the DTH Box, the company is refusing to give me back my deposit. The call centre executive is saying that Airtel has stopped giving refund and asked me to keep the DTH Box with me. Please...
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Address:Madurai, Tamilnadu, India

My friend has ported from Vi ( idea ) sim to Airtel
Idea have disconnected their signal
Airtel sim didn't have signal and sometimes signal appears
But when i dial to activate or to check it says NETWORK NOT REGISTERED
Also when I call his number it says that the mobile number doesn't exist...
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S
syedmujtaba786
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Balance deduction rs310

Yesterday airtel deducted my balance Rs310 .I checked call history .I didn't make any call.
Deducted history shows 5924102 dial.
They deducted wrong. Please resolve and refund the amount. My airtel prepaid number is [protected]...
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Address:Shivpuri

Hi,
I have been using Airtel broadband services from past several months however i have not received any of my bills in my mail or on my phone number. I have been given assurance that because of ongoing Covid crisis my number and email could not be updated in the system.

Till now i'm not able to login to Airtel Broadband portal to download my bills because registered mobile number is not mine. I tried customer care...
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N
nieburj
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Cannot add email address

I have tried the airtel thanks app, which says my email is verified. I have tried the website, but get a "failed to add email" message every time. I have tried the help section. I have tried calling 121 but there is no option to add/change email and no human. I have tried texting to 121 but it says to call 121 to change email. I NEED an ESIM but cannot get one because I don't have an email associated with my account...
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S
sriharsha rongala
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Airtel - Mobile Data not working

Address:elluru village, prathipadu mandal, east godavari, andhrapradesh

I am using airtel ( [protected]) past many years. But haven't faced such kind of issue till now...DATA is NOT WORKING ( no network issue in this area) since last 10 DAYS even though my balance data say its 1.5GB per day available and is valid till next month; also mobile hotspot not available asks me to contact airtel. I raised a complain on june 3 COMPLAINT NO. CONOU3BLR[protected] just getting reply that it will be resolved, its past...
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Respected sir,
This is to inform you about the poor internet connection in my village since last 2 years . In this area of digital revolution, my area is not getting proper 3G facilities in our homes .People have to attend online classes, working professionals have to work from home and all this requires atleast a decent 4G connection which is not available here .So, we have to move out of the village in the fields to check our emails...
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P
pulkitsethi
from Allahabad, Uttar Pradesh
Aug 26, 2021
This thread was updated on Aug 26, 2021
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No incoming call, sms and bank otp after MNP

I ported to airtel and sim got activated on 10th June 2021 .
I am able to make calls and use mobile data but no incoming calls no incoming SMS or bank otp.
If someone contacts me it says mobile number is invalid. Please it's my primary sim . It's a big loss for me.
I regret shifting to airtel
Number : [protected]...
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S
Syam Surisetti
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No customer support, cheating

Address:Anakapalli, Visakhapatnam Dist

I am using Airtel mobile services from last 10 years. Of late I have recharged with Rs 251 twice to utilize 50 GB 4G data. Airtel collected the money but while using they are not providing 4g speed. There no customer support as well to talk or complaint against it. When ever I am trying to report it through their bot in Airtel thanks app it is showing that I do not have enough data balance.

They are alluring with different...
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+[protected]

Ye Bablu Kumar h isne mere sath fraud kiya h ye airtel distributor hone ka daba lar rha tha isne mere 1250 rs le liye butughe airtel retelar nhi bnaya...
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