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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 2010

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I
iamnarendran
from Hyderabad, Telangana
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Unwanted charges in name of friends pack

Address:Andhra Pradesh

Hi,

Airtel activated some stupid friends pack for free on my mobile. Then I got a call from some number starting with "5" after which i was being charged Rs1. For every 15 mins. By the time I looked into my mobile I had got a number 10 - 15 messages saying i have charged Rs1. I called up to 121 and raised a complaint the guy refunded me 2 Rs. and stoped it.

I would like to know the reason for such...
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I
iamnarendran
from Hyderabad, Telangana
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Unwanted charge in name of airtel video pack

Address:Tamil Nadu

Hi,

My Airtel Number is +91 [protected]. Yesterday night at around 12. I got a message saying "Thanks for downloading Airtel Video Value Pack_Rs99 from Airtel. You have been charged Rs70." I have not downloaded any such pack. And I want to get the refund of the charged amount ASAP.

I have also lauched a complaint in airtel presence with reference number PR[protected]. And there has been no response to...
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A
airtel@airtel
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate vas and refund the amount

(Thanks for downloading Airtel Animation Value Pack_Rs from Airtel. You have been charged Rs 99.0.) NICE SERVICE. Nw cn airtel deactivate this service from y mobile n return back the amount whch hv been chrgd and activated the service unnecessarily. Mobile no. [protected]. Thnx n hope u people wil react n solve ths problem soon. Activation n amount deduction date 17th june n time 11.30pm...
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R
ravishankar045
from Malkajgiri, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extension of coverage of broadband services

Address:Hyderabad, Andhra Pradesh

Hello Mr.Rakesh

Related to my previous mail,I sincerely thank you for taking pain and replying for my post. I myself a resident of vasanthapuri colony and i have faced the problem o[censored]navailability of network providers and at last have taken Beam broadband services. I don't have any problem in providing my details but it wont rectify the problem, I may not be a person to give you a suggestion but you can setup a survey...
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M
mohit 26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new activation

Address:Pune, Maharashtra

Dear Sir,
This complain is regarding my new number"[protected]" which was bought five days ago.
which has not yet been activated by the service deparment of your company.
Dispiteof submitting all the valid documents for verification.
I would request you to kindly see to it and get my number activated asap
or else cancel it and lose your subscriber breaking the good will of the company
in...
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K
kumarant2
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in activating postpaid connection

Address:Bangalore, Karnataka

Hi,
I have applied for prepaid to post paid migration for my airtel mobile connection. I have paid Rs.300 by May 15th 2013, and requested to migrate prepaid to postpaid effective form June, 1st 2013. But the airtel executive failed to deliver the new sim. Since then every time I called, he said the sim will be delivered the next day, but they failed to deliver the sim untill june 15th 2013. I have registered a complaint to airtel customer...
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S
shalszone
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undue billing

Address:Bangalore, Karnataka

Airtel 3G connection.

I had taken an airtel 3G connection but had to close it down since my office site was not opening up with airtel network. So I had asked for a closure of the account. During the closure I was told i will be getting a bill for that month which I will have to clear up. I was fine with it. But knowing the kind of service provided by Airtel I wanted a representative to come and collect the money and give...
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P
pathak00
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing of sim card

Address:Patna, Bihar

i am indu bhushan pathak i have lost two sim card 1.airtel no [protected] this sim card was at home using
my sim card has lost i have given email to company on 26/04/2013 for closing of sim card but he did not close
the sim card till now he always give the message that collect the duplicate sim card i live at hyderabad
and mobile phone was at home how can i purchase the sim card without my signature,id proof and photographbr...
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P
pisces.sky09
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account issue - Customer ID - 3009624936

Address:South Delhi, Delhi

Team,

I would like to raise a concern regarding my account([protected]). Just recently I noticed that extra charges for movies and topups have been charged which was never ordered by me.

Below are the movies which has been charged on my account-
02/03/2013 Bisaat Rishton Ki Hindi Rs20 NORMAL NRC OPEN TAXABLE PPV 20
01/03/2013 Dabangg 2 Hindi Rs50 NORMAL NRC OPEN TAXABLE PPV...
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J
jkhadikar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NO/POOR COMMITMENT TO RESOLVE COMPLAINTS

Address:Maharashtra

Dear Sir,

Air Tel Consumer No - [protected]

This is to inform you, I am facing "NO SIGNAL" problem from 10/06/2013 and logged complaint to AIRTEL customer care on 11/06/2013. Since than I got call from AIRTEL once and committed to resolve the same in 24 hrs.
As expected Since then NO/POOR response to resolve complaints-
Yesterday I received SMS from AIRTEL as follows- I replyed with UNSATbr...
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N
Nishith Bhatt
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AIRTEL wrong bill

Address:Mumbai Suburban, Maharashtra

When i Checked my Mobile bill for may 2013,i noticed that I have been charged 160 Rs . for 32 international SMSs from my number ([protected]) to "[protected]" on dated 03/05/2013 at around 11 AM. On the day.


It is very irritating that Airtel executives do not have any idea how these SMS's have been sent from my mobile and do not offer any help to track down the number ( Just in case if my SIM has been...
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rocksolid007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network and data connection

Address:Mumbai City, Maharashtra

I have submitted the complaint for airtel mobile regarding data connection and the network issue at my place in wadala. They have take the complaint 1 days ago and still there is no resolution. I have paid for the 2 G internet package and i have no access to sites.Kindly take action against this.

My contact number [protected]...
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S
sandeep.msil
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Security Deposit amount

Address:Chennai, Tamil Nadu

I have Given documents on 20th Feb. for Airtel New Broadband connection.
On the same day one of Airtel executive visited at my home to collect the required documents & security deposit of 1,000 Rs.
After 2 days I got a call that airtel broadband line is not available in my town & they told me in 7 working days they will send a Cheque of Refund amount.
But I did’nt received any Cheque till now.
I’m...
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G
gcgauravarora
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect & Undefined Mobile Charges - Service stopped after payment.

Address:East Delhi, Delhi

I have been imposed incorrect & undefined charges in the name of "one time charge" my mobile bill for the last 2-3 months by Airtel Mobile provider. I have complained about it, talked to customer care & even put the query & written it to them on mail. Even tried to call nodal officer but no one is picking call. I am not getting resolution for my problem.
Even I have made rest of the payment except these charges...
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A
amreensab
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary money deduction and false commitments and bad response by the contact center

Address:Bangalore, Karnataka

I am an user of Airtel Mobile from past 5-6 years. From past few years i have seen the worse support provided by Airtel to its customers. First of all there is unncessary balance deductions and when contacting the contact center the response is very bad and there are frequent disconnections of all. When the executive is not able to transfer the call or resolve the issue all they do is disconnect the call. When i complained about my hellotune...
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Y
ykhoday
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Move out of Airtel Network

Address:Bangalore, Karnataka

Hi

My name is YK Khoday ([protected]) and I am using Airtel mobile connection.
On May 21st, I sent a porting out message to move out of Airtel to Vodafone. On the same day I received 3-4 calls from Airtel to convince me not to move out. As I had made the decision I told them clearly that I want to move out.

After one week on May 28th, I received a message from Vodafone stating my porting out request was...
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R
ritesh092
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet not working due to big packet loss

Address:Jaipur, Rajasthan

my internet is not working proper due to big packet loss from airtel servers. i complain to them 7 days before today but they are not fix yet. when airtel support team member come he, told me he can only check with ping not checking with other way. i proved them my network 80 to 90% packets loss from airtel server.
Really very bed INTERNET service support from AIRTEL ....
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Rishu Kashyap
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not given me benefits what they Offered

Address:Ludhiana, Punjab

Airtel Offerd me the following
" Special Internet Offer: Recharge your airtel mobile with Rs125 and get unlimited data surfing,downloading benefits for 30 days.For details,call 121314(tollfree)"

But they given me 1gb data for 28 days.
I called customer care and they put off my call and now they are not responding.
My Mobile number is - [protected]...
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G
gowravi1881
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Receiving bill even after ceasing the landline connection

Address:Bangalore, Karnataka

To the Appellete Authority of Airtel Karnataka,

We are being repeatedly harrassed by Airtel to pay bill for our landline connection ([protected]) for March 2013 when we had stopped in February 2013 itself.

I wrote a mail to Airtel to stop the landline on 21.2.2013 and Airtel confirmed us on 25.2.2013 that the line was ceased.
Also Airtel stated that the final bill for Rs. 1581.92/- would be generated...
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A
ariesprabhu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid sim not yet activated even after a month

Address:Ernakulam, Kerala

It has been a month since i purchased a SIM from airtel store at windrose traders, thopumpady, Kochi and still the SIM is not active. Every day i have to call them and ask about the activation. Intially the excuse were that system is not working in Thopumpady and later the issues was in systems of airtel. Not sure with so many system issues in place how airtel is able to work.

After all the system issues are solved now the...
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