Airtel Complaints & Reviews

A request to close the number was made on 26th Oct .Amount of the bill was deposited on the same day.After 3 days I got a call from your customer care centre saying that excess amount has been deposited by me and Airtel will make a refund of the excess amount which was around Rs 500/- .No refund was received by me till last week and I could not follow it up due to my busy schedule. I got a threatening call around 1 week back from your office...

This is in reference with the unwanted service activation on my mobile number [protected] . On date 03.04.2013 at 9:35 pm, unwanted service of internet pack has been activated on my mobile number without any request from my side. After looking at the message received in my mobile i made a call at customer care number & requested to the line executive for deactivate the service & return my debited amount to my account. But instead...

we have an airtel broadband and telephone faulty connection for almost 2 weeks now and nothing has been done sio far.. We weren asked to complaint in this forum.. Kindly do the needful.....

I have taken airtel DTH connection on 1-APR-2013 using online. I have given my details name and number on web site so many time, as advertisement on your web site says "get called instantly", sorry to say that no body call me on that day. At last i dial 12148 from my mobile and with the help of one executive Abid i have paid the said amount 2766/- for new Airtel DTH-HD connection. He committed me that the installation will be done...

Respected Sir/Madam,
I own a Airtel no.[protected]. Recently I got it converted from postpaid to prepaid from their customer care center at Mayur Vihar -1. I was charged Rs. 410 + Rs 143 where they said 410 was my due amount for postpaid number and 143 was conversion charge. I don’t want to say anything about Rs. 410 whether it was more than what should have been charged but Rs. 143 which included...

My consumer ID : [protected]:

My Set Top Box has become hanged and there is no screens for any channel. A number of complaints made but to no avail. This Airtel DTH service is very bad. I do not recommend anybody to go for it. Each time, I make a complaints, an sms is sent to me saying "pleas share this happy code" with service engineer. No service engineer is seen as yet....

I have airtel DTH connection since 2009. On 31.03.13 I filed a complaint for inability to view video from airtel DTH however sound is audible. It was giving no signal for the picture. I was told that within 24 hrs a technician shall visit to resolve the issue. The technician calls and says that he can come only at 1030 am which is not possible for me as i come back from pffice at 1730hrs. However, the Customer care tells that the technician...

Since many days i am Receiving Fake Call From Airtel Office Hyderabad, stating that i need to pay postpaid bill for some other alternate number. But i don't have any other postpaid connection & also my number is of Corporate connection which i got this from my company Huawei Telecommunications (I) PVT. Ltd, i'm using since Month of Feb-2012. Many times i told to the person whoever is calling that i am not responsible, but they...

Hi,
I've purchased Airtel DTH HD DVR package on 31st March, 2013. I got installation done after 3 days, That is 4th April, 2013. My package is still not activated after 24 hours of installation. Customer care response has annoyed me a lot.

Either activate the package with immediate effect or refund me my money.
My customer id is - [protected]


Regards,
Krunal...

My Customer No [protected] . Have raised my first request to re-install my Airtel

Digital TV at my new locaion last Friday and the requet no is 29456353. No one called

me or attended to this. Then again I called them and raised another request after

expalining and complaining to them that my first request is not attneded to and they

raised another request and the request no is...

Hi,

My mobile number is [protected]. Somebody has registered my number by the name of Arun Kumar Aggarwal for an Airtel Broadband Connection. Now that person has not paid the bill, and the Airtel team keeps on calling me. Everytime Airtel team Calls, I tell them that I am not Arun Kumar Aggarwal and please stop calling me, but they still call me daily.

They have called me 50 times and everytime I deny they still...

Airtel company had activated Internet on my mob. No. ([protected]) without my permission. I talked customer care, they told me , “bcz u bought a new mobile set so company has gifted internet for 1GB for 1 month , I asked them after 1 month & after 1 GB wat will be the procedure to deactivate internet . then they said after given usage & given time company will automatically deactivate your internet service. Now they are saying that...

hleo sir / madam

yesterday i purchase a cupon of net pack......while i screatching ths it was crashed ..plz hlp me...its serial num is [protected]
my num is [protected]

plz hlp me
thnkew...

SIR

I AM ANIRUDDH TYAGI FROM AGRA SIKANDRA I HAVE 2 AIRTEL POSTPAID CONNECTIONS NO.([protected],[protected]) IN MY NAME.IAM USING THIS NUMBER [protected] FROM LAST 4 TO 5 YEARS NOW SUDDENLY YOU HAVE CONVERTED MY POSTPAID NUMBER INTO PREPAID WHY?
NOW I SPOKE TO PERSON IN YOUR OFFICE NAME MR. VIVEK AIRTEL OFFICE KAMLA NAGRA HE TOLD ME ITS BY MISTAKE AND IT WILL TAKE TIME AROUND 3 MONTHS TO GET BACK SAME NUMBER INTO POSTPAID.THIS...

I have been using airtel past 4 years and paid few lakhs as my bills too. Being a loyal platinum customer, I wouldn't expect the company to play cheap tricks on me. As we all know that airtel provides a cash back of 5% on postpaid bills paid through airtel money. I got my cash back initially for a month or two. Airtel also mentioned that they give a cash back of 20% on bookmyshow.com bookings paid through airtel money. I never got the...

Hi,
I have airtel Mob postpaid connection([protected]) but later on not satisfied because of network problem and did't get speed in GPRS internet. I processed for MNP to BSNL. But Airtel ARC and customer care don't get me out from Airtel. They called me numbers of time for additional discount offers and etc.. But not process my MNP request.. They took almost 20days. Because of lack of MNP procedure my UPC code expired....

Today i have got a msg stating that voice pack have been activated..i haven't got any clue how it got activated.Moreover 30 rupees have been deducted.I tried to call customer care,even tried to have a chat with your executive..but no joy..please deactivate this voice pack and credit the amount back to me..looking forward for your response....

MAHESH KUMAR SARAF – AIRTEL DTH ID [protected]


It is quite unfortunate that service provider like Airtel is lagging in customer satisfaction and exploiting their helplessness to its advantage.

I got my Airtel DTH connection on 24.11.2012. I wanted the dish antenna to be installed on the front wall of my ground floor house as other’s had done, but the service engineer insisted on installing at the...

Have same problem .. get Rs 401 plan (399) e-recharged on 29th march 2013 with message successful time 2:47pm Transaction ID[protected] with 30 days validity..
Still nothing is there as today is 3rd April.. I called them on there paid no. and it cost me around Rs. 200, as executives and supervisors are typical non-sense people know nothing.. only taking time to resolve ny problem in 24 hours.. then in 7 hours, then in 30 minutes..br...

I had opted for A la carte plan on 28 March 2013 and after 2 days of service some of the channels were removed without my concession and a new channel had been added. I have tried calling the Customer care representatives several times and after sending numerous mails, I still haven't received any solution for my problem....