My landline no. in Delhi, recd. an exorbitant bill of Rs. 3000+, while I usually get around Rs.[protected].
I emailed to Airtel to:
1. changeover my plan to lower one immediately. I checked the plan options from their website. Later I got a reply that, that specific plan did not exist.
I then suggested another plan. When I opted for that plan, they dilly-dallied for 7 days, and have now called to say they will...