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Airtel Complaints & Reviews

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Last updated Jun 12, 2024
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Airtel reviews & complaints page 355

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S
senthilkumar balakrishnan
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recharge initiated but didn't receive the confirmation

On 17 the april 2020 made an online recharge of rs 49 each for my numbers [protected] and [protected] through upi payment

I received the recharge initiated message but not confirmed till date and the money has been deducted.

Am not able to reach their customer care also due to covid19.

Please take action asap

Thanks

Senthilkumar balakrishnan...
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Since today afternoon, i am getting 'network busy' error while making calls and then it gets disconnected. Others trying to call me are getting error that my phone is switched off or out of network.

Please help as i am unable to make or receive calls. Tried switch off, switch on, reboot. Tried manually selecting mobile network. I can see full network in the network bar, also getting data service but unable to make or receive...
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I Reema Kumari is very disappointed with this act of Airtel, my airtel tell sim card i.e No- "[protected]" was unregistered 2-3 ago without any prior notification, this has caused me too much lose.
I had a talk with the customer care executive and he clearly told to contact the nearby airtel store which is not possible in this lockdown situation.
If the SIM will not be activated it would cause me too much lose. Please resolve...
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Address:S Block, Gurgaon, DLF Phase 3

Hi Team,
This is to inform you that I have requested for Airtel Xtreme Fiber Connection and got a call from one of your representative regarding confirmation and KYC. After successful document process and online payment (link provided by executive came for kyc) on April 11, 2020 I was told to wait for 24 hrs and engineer will call for installation. But till now I haven't received any response from your side.

Neither...
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M
manu29
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airtel stealing data

My montly internet plan - 1499 rupees
Data plan - 500 gb/month
Additional plan - 299/month (For 3333 gb per month)

I started this plan on 19th of march 2020, but according to aitel i have consumed 500 gb data in 2 weeks, then i activated the unlinited data plan that is 3333gb per month, then, according to airtel i have cosumed 3333 gb in 2 weeks.
Please take action against airtel...
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Address:India

I had Reacharged my dth connection no.[protected]
Registered mobil no. [protected] on 23 march I recharged from Paytm so many times send mail no response not even returning my money I gave them proof also...
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I had done recharge through airtel app and payment was done through phonepe of amount 548 and it was credited to airtel and the message and details is with me but now its more than a week and recharge is not done and the worst thing is that airtel app is not showing any transaction history. The payment details is with me and what can i do now. Either a cashback or recharge is necessary....
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R
Romina D'souza
Jun 4, 2022
This thread was updated on Jun 4, 2022
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puk code and date of birth

My airtel sim card is locked and its asking for puk code. So i called on the customer care number (121) but they were asking for the date of birth in dd/mm/yyyy format but after inputting it, it says that the date of birth is wrong how is that possible, how come it shows wrong. Here is some issue with their system. I need help here because my sim card is locked and i am not able to connect to the executive due to the corona virus outbreak....
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I have recharge my number
From airtel website but after deduction of
Recharge amount from my account it flashing msg.
To create an account with airtel and aking for imps and other detail which i don't have,
And i dont want to create an account you should ask
To create account before deduction of amount not after that!!!
You are just forcing people to create account with airtel which is not...
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Address:Nizampet,Hyderabad

Here i am using my airtel prepaid number since last 5 years.Wanted to change prepaid to postpaid ... when entering my number it was showing Please Enter a Valid Prepaid Number....
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S
shivam301296
from Indore, Madhya Pradesh
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airtel- superhero recharge failed but money debited

I used new superhero feature to recharge my friend's mobile through My Airtel app that showed recharge failed buy money deducted from my account.

The worst thing is there is no log (history) of it.

The number registered with my mobile is [protected] and the number I recharged is [protected]...
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I accidently recharged airtel prepaid (Mumbai circle) number [protected] twice with same (149) plan. Please I want to undo the second recharge. Please thank you.
Transaction id is[protected].
The number I recharged is [protected]. I want to undo the recharge I did for second time....
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Address:Bangaluru

Hi team,

This is regarding my airtel sim [protected]. I have sent them emails and tried to reach them thought calls and email services i still did not get a response i dont want to pay bill for the service for the sim that i am not using. As i keep getting notification to pay the bill and this is fustrating me. They just send a automated email to authenticate the sim, the old sim i was using was for internet connection i dont...
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S
Shweta Vetal
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airtel recharged done on wrong number

I recharged a wrong number on google pay. Please reverse the transaction and do the needful. I am attaching the details of transaction.

Wrong number — [protected]
Amount — 598
Correct number — [protected]
Operator transaction id — [protected]
Upi id - [protected]@okicici...
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T
Teju1704
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unable to recharge mobile online

Address:Pune

I am facing issue my mobile number [protected] during recharge. This number was bought has prepaid from pune (Maharashtra circle). I have started facing this issue since a long time. Now during covid19 i don't have other options for recharge.

1. Unable to recharge from airtel wallet.

2. Unable to recharge for internet, paytm and other modes. It give message unsuccessful transaction. This is happening only with...
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Address:Pune
Website:airtel.in

I am not able to recharge number online during covid19.
1.Tried with Airtel online,
2.customer care automatic call recharge, airtel app,
3.paytm,
4. googlePay,
5. phonePay etc.

Not able to recharge for [protected].

Please recharge for above number through online portals....
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U
Userrai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge on airtel number- need refund

Address:India

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got...
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S
Stylo Boy Mahesh
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sim card no service bata raha hai

Address:New usmanpura gajanan nager plot no.3

Sim card no servies bata raha hai aur call bhi nahi lag rahe na kuch ho raha hai plz sovle my problem...
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Address:Pankaj Dresses Sonar Galli main road prakasha 425422 dist nandurbar state:maharashtra

When i ported in nto airtel the network coverage was fine and internet and calling experience was excellent... But as so many regional customers ported in into airtel in free port in schems it made the internet speed and calling pathetic... The towers in our area has to be calibrated. I am facing this issue since last 3 months... I have given by area code and cell details
I hope issue will get resolved as soon as possible
Mobile...
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U
Userrai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong recharge on airtel number - request for refund

Address:India
Website:Airtel app

Dear team,

Hi i am, Rakhi bayen.
Today i have done a recharge transaction through airtel my money (Airtel app). But due to user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already tried to connect to customer care several times right after I did the recharge, but they didn't pick up. I also sent emails with the problem. But I got...
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