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Airtel Complaints & Reviews

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Last updated Jun 12, 2024
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Airtel reviews & complaints page 375

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G
Gouri Shankar kumawat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but recharge not success

Address:Rajasthan

Dear sir Mera name gouri Shankar kumawat Maine 29 March 2020 ko Airtel payment bank se customer ke mobile no. [protected] pr 399 rupay ka recharge Kiya tha lekin wo abhi tk nhi hua hai jiski transaction I'd[protected] Hain. Or mere a/c se 399 rupay kt gye hai. Mere Airtel wallet no. [protected]...
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0
009ank
from Lucknow, Uttar Pradesh
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harassing for installation charges + landline services not provided

Hello,

I subscribed for an airtel broadband connection (Fixed line id - [protected]) in february and even after one month, they have not provided the landline services. I open complaints that are soon closed on the pretext that it will be solved soon. Now they have the excuse of lockdown (which is fair, but where were they over the last one month, before the lockdown).

Secondly, the local airtel people are...
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F
Faso1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile recharge not successful

Address:Village. Chancer, District And Tehsil =Kulgam 192231, State/UT=J&K

I am advocate fasal iqbal rather from kashmir. Actually yesterday night i have recharged the mobile through inditab payu site my account is debit 157.94 rs. Transaction no. ([protected]). But recharge is not done, please refund the money to my account because all world is suffering the very tight to financial condition due to coronovirus situation. So please refund the 157.94rs.in my jk bank account. That is your most kindness. If you are...
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S
Sivaji Deva
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cancel my broadband connection

Address:Shivanadh Nagar, raipur CG

Airtel extreme fibre account digital application form number :[protected]
Airtel product payment transaction id[protected]
Query : payment done on march27th but till today i did not get the connection. And sales executive saying after payment due to covid-19, unable to provide the connection.
So plzz cancel my connection and refund my amount....
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Address:Gurgaon

Date of inciedent: from 29 - march 2020 to till now.

I am trying to disconnect my airtel broadband but nobody picking call on customer care number 121 or [protected]. They have done settings on thier ivr. After choosing fix line option the not able to click on any option. So not able to speak to customer care person. Also no option available online to disconnect and all airtel stores are closed during lockdown....
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T
t38923075
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4g internet high latency

Yesterday the internet service was as usual, not good but it worked. But today there is a huge latency of 1.5 to 2 seconds:

Ping www.mha.in (78.41.204.[protected] bytes of data.
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=1 ttl=57 time=1660 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=2 ttl=57 time=1645 ms
64 bytes from server368. Snel.com (78.41.204.33): icmp_seq=3 ttl=57...
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D
Dàrk Évíl
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getting slow internet speed

Address:90/141, iftikharabad kanpur
Website:Airtel.com

I am living in kanpur in the middle of the city and using redmi note 7 pro which iss fully optimise of 4g network support and getting a full network in my phone inspite of this i am having slow internet speed... I have complained so many times to airtel customer care and they said to me the would solve my issue soon but the problem remain same even after 5 month i am pissed of airtel getting 50 kbps speed i cant do anything with this speed...
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U
upadhyay pankaj
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unwanted calls on daily basis from kerala

Address:house no 1680 sector 15 sonepat near raju dairy haryana pincode 131001

Hello my name is pankaj upadhyay residence of sonepat, haryana.
Address is house no 1680 sector 15 sonipat near raju dairy haryana pincode 131001. I have using this no [protected] from last 7years. Which is 3g sim
I have got the message from your airtel office to update the sin into 4g sim.
During busy scheduled i did not went to airtel office. After a few days when i tried to call the no is blocked then i rush to your...
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A
Aelius
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wrr

Dear airtel team
Hi, i recently did a recharge transaction through airtel my money (Airtel app). But due user interface i have entered wrong no during the transaction.

Kindly reverse the same in correct mobile no.
I have already message the same information to “51619” but i got respond “unauthorized ”

Now please do the same on urgent basis.
Details are as below:

Date...
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Address:401105

Recharge of rs598 was done through your airtel mobile app.

However, transaction got failed on 26th march 2020. The txn id is[protected]

Till now i have not received the amount neither in airtel wallet nor to my bank account.

Please let me know if any other information is required.

Also, please let me know when i will get amount back?...
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A
avaiabledisplaynamerandomnumber27@#$7897
from Bengaluru, Karnataka
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delay in broadband installation after making payment

Address:Chennai, Tamil Nadu, 600023

Airtel broadband took the payment promising service activation within one day. It has been days after making the payment but not getting any updates. Tried calling customer care but no response. There was numerous follow-ups after expressing interest in opening a new connection. Once the payment is made and got our money there is no activity done to activate the connection. Feel cheated....
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Address:New Delhi, Delhi, 110077

Dear concern,

I am facing this issue since 28th mar'19. Whenever anyone try to call me they are getting message as number is invalid, i am not able to send or receive any message also. I have tried to contact customer care also but after being on hold for 25 minutes the call has been disconnected. I can understand that due to corona virus manpower has been cut down but try to understand problems of consumer also specially...
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Address:Haridwar, Uttarakhand, 247667

Sir/ma'am,

I used the airtel app (No.[protected]) to recharge a jio number i. E. [protected] with the work from home plan of rs 251.
Airtel app shows payment successful but on the jio number i haven't received any message, i also checked in the jio app but nothing's there it shows you don't have any plan.
Please do something....
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M
Moniza Maheen
from Hyderabad, Telangana
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online recharge failed but amount deducted from bank account

Address:B-250, hill colony, near lucid diagnostic, Hyderabad, Andhra Pradesh, 500070

I have recharged my mobile number [protected] through debit card for Rs. 598 on 31st March 2020 and received an SMS with Transaction reference. Bank transaction was also completed successfully but my mobile is not recharged.Till now I got no message regarding the recharge, although the amount has been debited from my bank account....
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T
tusharkd
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airtel wifi router

Address:CQAL Layout, 1st Main Road, Bangalore-64, 560064

This is to inform you that I've visited Airtel store at Yelahanka, New town Bangalore-64 to inquire about good internet plan.

I was told about airtel 749/- plan and along that to buy wifi router (Model No. BMF422, IMEI [protected], S/N BMF[protected] by paying additional INR 2000.

I did as I was assured the best service. But within 10 days o[censored]sing the router, I found it gets switched off multiple times even...
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S
Sparsha Pokala
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excess payment

Address:560070

Hello,

I realized an amount of inr 8, 243 has been debited from my credit card instead of inr 824 while i was doing an online transaction just a while ago (31.03.2020).

This is a postpaid bill for a pack of two numbers [protected] and [protected].

I am prasad pokala made this payment for my wife and daughter. My mobile no. Is [protected].

I am not sure how this happened.
br...
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A
Aishwarya Modkharkar
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I am aishwarya

Address:Katkar lane, worli koliwada, Mumbai City, Maharashtra, 400030
Website:consumer complaints.in

My airtel sim card is blocked from so many days. As i have not recharge it. I have not used it from last few months. This number is registered with my bank. But now i want to use it, i want to recharge it but it's blocked. What should i do. How can i restart my sim at home. I can go to gallery because it is closed. What to do now. Please guide me. Thank you....
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R
RAHUL DASARI
from Bengaluru, Karnataka
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"payment not received"

Address:10-20-3, Christian Pet 6th Lane, Sri Amarajeevi Potti Sri Ramulu Nellore, Andhra Pradesh, 524201
Website:Airtel thanks app

Hey, i'm rahul. I have recharged my phone on 29th march evening with 2gb/day 698₹ pack through airtel payments bank.

I have 25₹ in airtel payments bank so i paid remaining 673₹ through googlepay. Money got deducted, but no conformation yet.

I have tried calling the airtel executives but seems airtel doesn't have customer service at all due to lockdown. Plz help...
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P
Pawan_123
from Gurgaon, Haryana
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call waiting activation issue

Call waiting on my number is not working, I am Struggling with Airtel customer care since 2 Months for Call waiting activation issue, but still problem is same. Always asked me to dial *43#, after dialing I am getting service is enabled, but call waiting not working. I have reset my phone many times but still not working.

Just for information Vodafone Sim call waiting working fine in same Phone....
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On 29/03/2020 against a recharge on mobile no.7044*54 of ₹219 out of ₹27 from airtel wallet and rest of ₹192 debited from airtel upi and payment successful (Transaction id[protected], benz vpa - airtelpaymentsbank. [protected]@axisbank, transaction date[protected], transaction time - 20:05:10) but recharge not done. Not only that this transaction not showing on airtel thanks app transaction history but on airtel upi showing that transaction...
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