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Airtel Complaints & Reviews

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Last updated May 29, 2024
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S
SAMAR gohain
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cancellation of tower installation

Address:Kolkatta, Kolkata, West Bengal

Sir me samarjyoti guwahati se like raha hu. Airtel se tower installation ke like jo proposal mila tha aplogoka kuch problem ki wajah se what complete nehi huwa isliye jo paisa mene diya tha woh kindly as much as possible wapas kar dijiye.2 years hone wala he aur logo ko interest dena par raha he.. Kyun ki yeh project mene mahila samiti se loan let ke kiya tha.. Mera pas sara documents available he with call records..
Mera no [protected],...
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Address:Bagnan, Howrah, West Bengal, 711303

Dear sir,
About 3 months ago the aforesaid company was advertising and providing norton antivirus security with all their 82 days validity 4g packs in my [protected]. The validity of the antivirus was july 2020. Suddenly the company withdrawn the service from my number without any cause. However, in their my airtel app, the advertise of the antivirus is still there. I am attaching two pics for ur kind perusal.
Plse take suitable...
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D
dhiran gupta
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fastag activation

Address:751019

Received fastag but still it is showing as shipped in airtel app. Hence unable to active it. Already notified to airtel 20 days back but no action taken yet. Everytime am facing problem at the toll. If the company is unable to provide services it should be suspended/terminated from such contract. How can nhai appoint such company who is least borthered for providing regular services....
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Address:Hyderabad, Andhra Pradesh, 500032

Hello,

I’m vijaya and i’m using airtel more than 3 years and i opt for 2499 plan to buy a iphone 7 that was my major mistake in my life.. Since then i have network issue like anything in the world.

I used to complain everyday your support is torture.. No one helped me and i miss my office cabs now and then because of your wonderful network and then i have opt ola and uber and then i have to face my manager...
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K
Kalpit Luhadia
from Mumbai, Maharashtra
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fastag not delivered - airtel

Purchased fastag through My Airtel app on 11 Dec. Received message on 21 Dec that fastag is shipped for delivery and should reach in 6-8 working days. Still not received it.
Helpline number is of no use as they disconnect call with audio that all customer support executives are busy, call later.
Raised issue on Twitter also but it is of no use. Can you guys help?...
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S
skp deepjyoti
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unable to use 4g speed

Address:A-43, Sarswati Puram Near Gorakhnath Mandir, Gomti Nagar, Lucknow, Lucknow, Uttar Pradesh, 226010

Dear Sir /Ma'am
I am unable to use 4g speed. I have recharge 599 plan but I will not use your 4g speed your 4g speed is maximum 30 kbps and network is very bad every time your network gone up and down when I call your customer support he will suggest me to wait about one month kindly resolve my problem as soon as possible and my cell phone number is [protected]...
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F
food_biochemist
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

failed prepaid mobile recharge

Sir/Madam,

I performed a prepaid mobile recharge of Rs. 399 (txn id:[protected] on my airtel mobile number xxxxxxxxxx on 02/01/2020. The said amount was debited from my account but I didn't receive any recharge benefits.

Kindly look into the matter at the soonest possible.

Looking forward to your kind cooperation in this regard.

Thank you...
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Today morning i just recharged with Rs 379 /- after that when i try to open certain websites it is just redirecting to http://one.airtel.in/rcconf and nothing is working after that i contacted Airtel customer care on call and thier response was simply remove the SIM and restart handset. They even don't know the exact problem and Customer Support executive told that there is no issue from their and issue is with my handset only and he is speaking...
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S
smiingbandit
from New Delhi, Delhi
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poor bandwidth for data

Address:M030, ASHIANA UTSAV, KALWAD RD, Jaipur, Rajasthan, 303706

The customer support for Airtel is ridiculous and a joke. Not that any other customer care numbers are any better.
I signed up for the wi-fi hotspot dongle provided by Airtel. It has been six months since I have registered my complaint with Airtel regarding the poor bandwidth and erratic behaviour that I am experiencing with the dongle. My complaint remains unresolved and eventually I have decided to cancel my connection.
The...
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L
Lizzy Lucy
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airtel no internet

Address:Ghatkesar Hyderabad, 501301
Website:www.airtel.in

I am using Airtel Postpaid services from September. But from month of november i am facing network issue and no internet. I raised a complaint with Airtel customer care on 29th of November. It is still active, and when i called customer care for couple of times they just kept saying its in progress and will be resolved in 3 days. Now its been more than a month, yet didn't see any progress. Today again i called customer care for the update...
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There are bank toll free numbers where we can call banks and for any issues which are toll free numbers. But Airtel is charging Amin balance @Rs2.5/min Even I recharged unlimited pack, calling toll free numbers is not eligible with unlimited packs, Airtel is charging more amount of money from customers for calling toll free numbers even if we have unlimited recharges done.. Even calling Airtel customer care, they are not responding properly...
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L
Lelin Kumar Mallick
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ordered fastag on 9.12.2019 but not received

Address:Khordha, Odisha, 752101

I have ordered fastag on 9.12.2019 but till now i have not received. And a i want my money back.
I have complained to customer care through phone then also mailed but not getting any response. When i mailed got response we are working for you. Since 15 days repeatedly complaining but no response.
Why they are harrassing people i don't know .
If they want to keep my money let them kee and inform me.
As airtel is...
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S
Sreerag N V
from Thalassery, Kerala
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amount debited product not delivered

Address:Midukkan House, Ponniam west, Thalasserry, Kannur, Kannur, Kerala

Today at 3:03pm i recharged my mobile number from airtel application by payment through Paytm wallet. Amount was 48Rs.
Recharge got failed. Paytm says they are not responsible because it is merchant's job for delivering products. I have screenshots of failed recharge. I was looking for refund in airtel application and it wasn't available there. I need refund of Rs48....
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P
Pravin J Shah
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very weak signals in my area.

Address:23/194, Unnat Nagar No. 2, S. V. Road, GOREGAON west, Mumbai 400104., 400104

I am using AIRTEL ON MY SAMSUNG M 10 MOBILE AND SAMSUNG Galaxy Grand Neo. My home at S. V. Road, GOREGAON west, Mumbai 400104, Since last two months, I am not getting signals in my home. I can not ring or receive phone from inside of my home : I have to come out of my home to phone any one. But can't receive phone inside my home....
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Address:Brigade Lakefront Apartments, 560048

I am a resident of Whitefield area at Bangalore and the airtel call and data connectivity is extremely poor in the area. Submitted multiple complaints but I always hear it has been rectified but to no avail. At a home on 3rd floor I cannot talk on call on my mobile phone because there is no connectivity of the network....
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Address:Mysore, Karnataka, 570001

While I was working in my shop two persons came as Airtel executive and asked me to install aitel payment application in my mobile phone so I can receive payments from customers and asked me to give OTP so that they can install Airtel payment application in my mobile and they left saying application will be installed.but to my surprise I received a SMS stating shop name ms pharmacy and bank account number which I don't know.
I went...
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I did a recharge of 1 year plan like 2 months ago
And now since Airtel told that their plans adds up in queue I did a 3 month recharge and after I checked its status it is not even reflecting in my account ...after talking company customer care, they say that recharge is successful, u will get benefits too but it won't be reflected and u can't use them ...my 598rs recharge is in water due to this fraud...kindly see into this matter...
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N
Neertu
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complaint about landline

Address:k3/69, DLF City Phase-II, 122002

Hi
I am user of Airtel Broadband & landline I am facing issue in my broadband & landline

since 29th December 2019 I have facing issue with my broadband & landline.No call possible on this landline number(incoming/outgoing).

Tell me one thing are you really care about customer or not?
the airtel broadband landline is not working

Regards,
Pushpender Gupta...
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M
Moola Divya Sree
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sim card error - "no sim"

Address:Hyderabad, Andhra Pradesh, 500058

From today morning, I'm facing issue with my airtel sim card. It is showing "no sim". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working and checked in other phone by placing my sim card in it, it shows no sim.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network...
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M
Moola Divya Sree
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issue with sim card - no sim error

Address:Hyderabad, Andhra Pradesh, 500058

From today morning, I'm facing issue with my airtel sim card. It is showing "no signal". I have tried rebooting, placing the sim properly again and again and resetting it to factory settings still it is not working.

Could you please resolve it asap, as I need to get some important calls and unable to get OTPs to the phone.

Initially the Network of the SIM is Tata DoCoMo and after that I have ported to Airtel...
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