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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 697

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J
Jaideep Datta
from Meerut, Uttar Pradesh
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complaining for deactivation of airtel postpaid number without any notice

Address:Dehradun, Uttarakhand, 248001
Website:www.airtel.co.in

I am premium costumer of your company and having 4 airtel postpaid number. One of my number [protected] has been deactivated without any notice and when contacted your office at chakrata road, dehradun in june 2018 was told that the same will restored within 10 days. However after nearly visiting the office more than 8 to 9 times no remedial action has been taken. Mr rohit raj kiran, store manager and others staff members have not been able...
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T
Tarzan Majhi
from Jabalpur, Madhya Pradesh
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money not refunded by airtel broadband

Address:Dehradun, Uttarakhand, 492007

Its been 11 days almost and nothing has been done. When there is no connection available at my location why and why airtel is holding my 1589 rupee for activation. I have even applied 13 days back for refund on airtelrefund online with cancel check but airtel literally not doing anything.

I dont know what is happening, neither the connection is provided and nor the refund is given back. Is this the airtel services to the customer?...
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M
Monish Seth
from Ludhiana, Punjab
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not refunding my balance bill payment

Address:Amritsar, Punjab, 143001

I was using airtel services on mob. no. [protected] with customer relationship no. [protected] which i ported out this no. in December 2017, my bill was in -1905.64 till last date, i have requested many times but Airtel representatives are least bothered to resolve my complaint, the customer service is ordering to visit the Airtel store and the store people are saying to talk to customer care it is almost 8 months but i have not received a...
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Kasif Kashif
from Etawah, Uttar Pradesh
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really making fool to their innocent customer/subscriber

Address:Etawah, Uttar Pradesh, 206001
Website:www.facebook.com/kashifmohdniks786

Just before 1.5 or 2 Months My SIM was belongs to UNINOR/TELENOR 3G (UP West) and Mobile/Dongle Internet was really best and most satisfied then subsequently it was converted into AirTel (UP West) but it's Internet is really going worst than 2G. I already set My Mobile's Network as 4G VOLTE, 3G & 2G which one is available but airtel's network is not serving even 3G in best Way even after recharged for Rupees ₹ 448. Rearly it provides 3G...
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Hi,

From past month, I am receiving quite a high bill.When I checked the detailed bill, it's says "International roaming rental" activated for Rs149.This is insane ok! I have not activated any roaming plan.Then how come am I activated and why the hell should I pay for it!!
First of all, I have taken 399 plan! Initially it was said the bill would never cross 399. Lol!! I never received bill below 399 till now !
Last...
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Address:Hyderabad, Telangana, 502319
Website:www.airtel.in/s/selfcare

I have enrolled for airtel secure when I bought new iphone 6s a year back for [protected] and have been paying premium everymonth as part of airtel postpaid plan, hoping that it will help me in case of any physical damage
and 14 - AUG -18 phone got dropped accidently damaging phone display and when I raised claim request they took a week to verify documents ( its funny that you need to re-upload all documents that you submittedbr...
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S
Shardul Jadhav
from Nashik, Maharashtra
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airtel unlimited rs 199 plan for 1.4 gb/day plan not giving mobile data

Address:Nashik, Maharashtra, 422009

I recharged on 4-aug-18 for rs 199 reacharge for unlimited calling and 1.4 gb data per day. From 24-aug-2018 i am not getting internet service on mobile. Also while calling some times it does not allow to call saying that your balance is low. This must be corrected, since i have already lost data for last 10 days and dont want to waste my money in fraudulent plans....
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N
narendraku47
from Bengaluru, Karnataka
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ambiguous charges on my postpaid number

Address:560076

I don't understand why there is extra charges in my postpaid mobile no with airtel [protected].

Till 25th june month bill was 469, i paid 470 by 13th july.in mean time i started mnp process and i moved to jio on 14th july. So till 14th july how much amount i am supposed to pay, airtel has sent bill of 899 out of blue. Their customer care is calling and arguing with me without explaining the bill....
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S
Sreekanth Desigar
from Bengaluru, Karnataka
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cheating customers and taking money

Address:Bangalore, Karnataka, 560071
Website:airtel.in

My services have been blocked even after making the payment! They have cheated me and forced me to make a payment for the services which the company has not provided. Even after making the payment, they are playing as they have not received the payment. (For the record, payment was made at airtel store). There is a frequent network issue and they do not even bother to resolve it! And yet they want payments. Without providing services they...
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Address:Aligarh, Uttar Pradesh, 202002

I am living in proper aligarh near world famous aligarh muslim university area. I port my number from tata docomo to to airtel since docomo do not have 4g service. Many times i recharged their 4g data plans. But waste of money. They provide worse than 2g service here. All are requested dont port your number into airtel specially in this region. Dont grt attrcted by their ad....
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S
sujoybhattacharya
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charged for a vas that I do not want. please refund

Address:500016

My airtel prepaid number is [protected].

Yesterday, i was charged rs 35 from my prepaid balance for a service called bioscope. This was activated on my mobile at 11:38 pm yesterday (28/08/2018) for a period of 7 days without my permission or my asking for the same.

I have stopped the service today morning after discovering the same. However, this service was activated on my phone without my permission or any type...
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R
Rebecca Moses
from Chennai, Tamil Nadu
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deduction of unwanted money

Address:Chennai, Tamil Nadu, 600116

I had recieved a message from airtel stating that rs. 20 is deducted for primezone from my prepaid mobile account. I was watching youtube on my phone when the notification appeared. I immediately called airtel customer care and after 5 minutes was connected with a lady named cinepriya c who told me that i had opened and played a game and hence the charges.
When i told her that i hadn't opened any gaming site/ link, she was just rude...
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D
degupta76
from Mumbai, Maharashtra
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network and calling issue

Address:180016

Hi
I deepak gupta and i have 5 connections of airtel 2 on my name and 3 for my family memebers. We have been facing issues with airtel customer service for a long time, for which i have always registered complaints several times to customer care.

Due to poor and rude customer service we had requested closure of connection several times thereafter, we started receiving several calls stating that we do not close the connection....
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S
Shanu Kalra
from Dehra Dun, Uttarakhand
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miss believer

Address:Moradabad, Uttar Pradesh, 244001
Website:www.airtel.com

I am balvinder my no is [protected] my balanc is cut without any resion i am to custmer care he name is gaurav he not behaver is no goog my plan is 499 local std no calling free he saw u call paid no call i am saw ples tell the iformation of this no he yesday u have call but today i have check my bal is ok i have so my miss call ot very big numer but i am no pick i saw to registerd my complan he is not repoins and behaver is very bad he name...
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R
Rahulccx
from Gurgaon, Haryana
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internet speed is not good at my location

Address:New Delhi, Delhi, 110059
Website:www.airtel.in

I have brought a new sim card on june 2018 when used their service that time network was good after june was over now i realize that 4g speed which is committed by airtel that is very bad. Also reach to customer care they said in your area speed is good as i can check. So, i'm requested to airtel and other telecom authorities kindly look on that case...
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V
Veenakuttappa
from Bengaluru, Karnataka
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change customer id name.

Address:Kodagu, Karnataka

2015 october i instaled airtel dth. That time i gave my name veena m. K. But when i went t do recharge i knew that the name regester was wrong. Id name was in the name of jayanth. And phone noumbet also.in the online i changed my phone noumber. But nw i want to change my name as veena m. K.. My customer i d no is [protected]. So i want to change my as veena m. K. So plz help me t change my name. Thank u...
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M
Mr S
from Jammu, Jammu and Kashmir
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wrong sim upgradation

Address:Jammu, Jammu and Kashmir

I went for the upgradation to airtel 4g network . Customer Executive took my phone type a sim number and sms it . The confirmation process was done by replying 1 to the message sent by Customer Care and so is the response towards call. When i checked my message the sim number which was sent by Customer executive was wrong and all the confirmation was done. I had a wrong sim with me now and the activation process of other sim has been initiated....
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S
Susmita Bhattacharjee
from Dhupgari, West Bengal
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without any knowledge airtel has been activated mobistore service in my mobile for 7 days.

Address:Kolkata, West Bengal

I have got a sms from AK-AIRSEP in afternoon 28Aug18 03:45 that is mobistore service has been activated, Rs70.0 has been charged, Txd ID S[protected], i did not activate any service but airtel deduct money from my balance.This is 2nd time airtel doing this to me.Refund my money as soon as possible.worst network & fraud also....
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Address:New Delhi, Delhi, 110059

I have locked a case in airtel customer care in month of jan 2018 for "no signal in my house", but in last 8 months airtel is not capable to resolve a simple network issue. No one visited to my house to check network feasibility in this duration even after number of reminders though lots of assurance promised by aitel for this.

I was not able to use my 4g data which is accumulated in last 8 months.

Earlier...
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V
vikasdhamija
from Noida, Uttar Pradesh
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very bad network in my area

Address:122001

Hi,
I am a resident of n block, south city-1, gurgaon. I have recently ported my number [protected] from vodafone to airtel.
The network in my area is very bad. I am not able to receive any call while in this area proximity.
Even after repeated complaint to the airtel customer care, there is no resolution on this issue.
Since i have to operate from home on few occasions but due to non-availability of network in...
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