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Airtel Complaints & Reviews

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Last updated Jun 12, 2024
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Airtel reviews & complaints page 710

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R
rajiairtel
from Chennai, Tamil Nadu
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late payment charges

As i am paying my bills promptly before due date mostly i could not be charged the late fee. Sometimes net connection problem occurs and at that time i was unable to pay on due date. I request you not to add up the late payment charges in my next bill. Two months back really i forgot to pay and the next month i paid my bill with late fee only. Hope you will do the needful for me in this case.
Thank you....
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V
Vinod Saraiya
from Mumbai, Maharashtra
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landline to mobile connectivity

Address:400092

I have been complaining about airtel gallery no. Of times.
They are showing their helplessness every time.
They asked me to mail their backhand office abt. The issue.
Their office sends me a mail to remove sim & follow elaborate instructions, which as a senior citizen of 71 yrs. Old cannot follow.
Why not they ask their gallery people to contact me & take corrective action?
I hear a lot of people complaining...
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R
Roni Charles Francis
from Husainabad, Jharkhand
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network and not given a proper solution of my issues

Address:831004

Dear Sir, from last two month i facing bad network problem to use my data service and calling facility for that i am calling in your customer care but they are not able to do that so please do needfull.
Thank you.
My no. [protected]
1. Reference no. RMOSE[protected]/ 23.06.2018
2. Reference no. CICPL[protected] / 10.08.2018
customer care person name Rani, laxmi and third one is from backup team she call me...
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A
Aditya. D
from Delhi, Delhi
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automatic services- can't cancel

Address:New Delhi, Delhi, 110075
Website:www.airtel.in

Hello,

Today I was charged (for the second time in a while) for the AIRTEL GAMESWORLD service. Neither did I opt for such service nor was I notified before being charged for it. The given number, to stop the service, "isn't available at the moment" and when I text them they show it as an active service but I can't cancel it. Whenever i put 1 (the code for it in active service) it simply shows invalid. Can't call, cancel service....
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N
Nilanchal Pradhan
from Damoh, Madhya Pradesh
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airtel money deducted but transaction failed

Address:Kapurthala, Punjab, 144411
Website:www.airtel.com

Respected sir/mam,
I used airtel money wallet to pay fee of my university, the Rs.1011.66 amount of money is deducted from my airtel money wallet and transaction failed and money is duducted from airtel money wallet and fee not paid
which transaction Id is[protected]
paid amount is Rs.1011.66
please help me sir regarding this, this is a huge amount for a student...
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Address:Bangalore, Karnataka, 560100

This is regarding the delay in shifting of my connection. My broadband id is [protected]_kk. At each step of the process, i was misguided and given wrong information by visiting engineer and even after multiple escalation to floor supervisor on airtel customer care, there has been no resolution.

First of all, the engineer who visited for setting up the connection did not finish the task and left the premises telling me the...
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B
bhattamitn
from Surat, Gujarat
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mnp still not done

Address:Surat, Gujarat, 395001

I had requested for MNP on 7th August still my number has not been ported.

Date of request : 7/8/18
Centre where request given : NX-1, Ghod Dod Rd, Sanskar Nagar, Athwa, Surat,
Gujarat 395017, India
Description : it is 4 days still the MNP is not done. It was
from post paid to pre paid. The company is
same, even then it is still not done. I
opted for pre-paid because in last...
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V
Vinaypurnea
from Dimapur, Assam
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coverage issues

Address:854201

I am facing so much problem regarding VOICE CALL & internet in airtel network. My internet speed very slow . SINCE LAST MONTH Most of time i had complained against it but only reply that we are working for better network.. when this problem will be solve ..?

AREA=CHAMPANAGAR
LOCATION=25.883915, 87.334398
PHN=[protected]...
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U
uday233
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong sim card activated and bill paid since three month

Address:New Delhi, Delhi

Dear Sir

i have taken Airtel 4G hotspot on 28th April in the no allocated [protected] under SIM card no
scan copy of the cover attached for your reference .

My Hotspot is not working since then but bills are generated regularly despite of our request not to generate bills. i have paid the all three bills But my Hotspot is not yest started .

yesterday also I have visited Airtel store where...
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S
shreeyash kapadi
from Ahmedabad, Gujarat
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handset : working mobile was taken and damaged non working phone was returned

Address:Vadodara, Gujarat, 390019

My mobile was absolutely in working . Switched from Vodafone to Airtel as Airtel assured best network and service. Handset got damaged . immediately information given to Airtel and claim was lodged . Documents were uploaded. Handset pick up was made by Airtel on 11th July 2018. Airtel secure asked to make 10% payment . And immediate I have made the payment. Airtel secure team called me and confirmed that payment has been received and within...
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S
Srikanthvenkata
from Hyderabad, Telangana
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recharge not reflecting in my airtel prepaid no. 9550180974

Address:500089
Website:airtel.in

Dear Airtel,

I have recharged my Airtel Prepaid mobile [protected] on 9th August with Unlimited 399/- using my airtel app downloaded in the mobile. The amount got deducted from my paytm account and I even have received the Airtel Order ID:[protected].

I have called the airtel customer care several times and no executive took ownership in resolving this. All they say is the above Airtel Order ID is not reflecting...
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J
jayakannan v
from Chennai, Tamil Nadu
Aug 26, 2022
This thread was updated on Aug 26, 2022
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airtel bill payment reversed by airtel money and not credited to me.

Address:Chennai, Tamil Nadu

My out going calls are barred due to bill overdue.
But i paid all month bill on time through airtel money. One of my bill payment done through airtel money was reversed by airtel money bank and it is not created to my wallet. Because of that the bill became now overdue and out going calls barred. The bill amount i paid in the month of march-2018 but it got reversed by 30th july, 2018. I approached airtel customer care and airtel bank...
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B
Biswajit Roy 345
from Kolkata, West Bengal
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I am fully satisfied that airtel is a cheat company.

Address:Kolkata, West Bengal, 743135

Dear Sir/ Madam

with due respect I like to say that I am a subscriber of airtel This Account holder Name Was Mr.Biswajit Roy and my mobile no is [protected].

I inform you sir that Last month I used the Internet on my mobile in this number but I do not make any calls since 5th of this month because No network is showing on my mobile. So on 6th august I call Customer Care from another Airtel number.Employ asked...
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Address:Hyderabad, Andhra Pradesh, 500057

Hi,

i am reporting from Union bank Of India, Vijay Nagar colony, Hyderabad.

From Yesterday we are suffering from network issue. here nobody in under the radius of this tower is able to make a call under airtel tower which is located above our bank. call is getting connected but we can't here anything, and it is getting disconnected after 12 sec with a " network error " message pop up.

Last week...
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P
Prateek Phulwadhia
from Junagadh, Gujarat
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unable to make calls on std landlines.

Address:Gwalior, Madhya Pradesh, 474009
Website:www.airtel.in

I have complained thrice on customer care (198), whenever I make calls on bsnl landline numbers, the call is not initiated. I have complaint thrice but the customer care is so irresponsible they are very rude they say that fault is not from our side.
Its been 3 months my problem has not been resolved.

Mai jab bhi koi landline number pe call karta hu tab call lagta nahi hai.
Maine customer care par call kia toh...
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A
arshsingh1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for wrong number recharge

I recharge my number with 448 INR but while recharge I had done a typing error due to which recharge was done on a wrong number.
I called at customer care but they said that they are unable to do anything.
Since I have transaction id and payment proof thus I require either refund or transfer the recharge from wrong number to right number.
Date: 9 August 2018
Time: 7:15 PM...
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S
Subhanakar
from Agra, Uttar Pradesh
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regarding my uan number

Address:Kolkata, West Bengal, 700056

Dear sir,

I informed to you that I SUBHANKAR SAHA . Employee OF DISHNET WIRELEES LIMITED (AIRCEL). MY UAN number[protected]. When I Withdrawn MY PF Balance. HERE I show that fir YourSIGHT PF CONTRIBUTION AS AIRTEL EMPLOYEE. BUT I am Not Working InYOUR COMPANY .

SO That reason I am unable to withdrawn MY BALANCE. PLEASE Look into this matter. AND before ANY STEP please call me.

THANKS
br...
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M
Manoj Kumar Karna
from Mumbai, Maharashtra
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migrate from postpaid to prepaid.

Address:Thane, Maharashtra, 400604
Website:www.consumercomplaints.in

I have given my request on 6th August 2018 at 'Ground Floor, Real Tech Park, Sector-17 Vashi Navi Mumbai-400705 to one of your customer care officer her Name is POOJA had told me that I will get my number migrate in working 3 days from request.

Now, Today is Thursday and TAT already end however I am not get migrate my number from postpaid to Prepaid. When I called one of your customer care officer on his name is " PALWINDER...
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K
Kannan JB
from Chennai, Tamil Nadu
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no service : after porting to airtel from vodafone

Address:600041

Hi,

Recently i ported my prepaid network from vodafone to airtel. I got message that number will be porting to airtel on 07/08/2018 (Dd/mm/yyyy) but till now i am facing issue to activate my number. Always it is showing as no service. I went to nearest airtel store to check with the status. They are responding like it will activate tomorrow and tomorrow. I went there thrice and i got the same reply from the executive....
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P
padmapriya.s
from Mumbai, Maharashtra
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airtel 4g sim not working suddenly

Address:Coimbatore, Tamil Nadu, 641007

Suddenly on 7th aug, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from airtel. I was about to receive important calls and messages on this number. Lost peace of mind due to this carelesness.

I would like...
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