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Airtel Complaints & Reviews

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Last updated May 29, 2024
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Airtel reviews & complaints page 826

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S
Sagnik Chattopadhyay
from Rangapara, Assam
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broadband connection still not installed.

Address:Kolkata, West Bengal, 700136

I have paid the broadband advance 3 month installation pack but till today the connection has not been installed. My receipt number is 3316585 and txn id is[protected] of rs 2475 for advance 3 month rental of pack of rs 699. I have been an airtel loyalist but never expected this kind of a response. Please install the connection as soon as possible or refund my money asap....
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S
soni_rohit
from Sitarganj, Uttarakhand
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internet connectivity and customer care

Hi airtel,
the world's poor service nowadays,
i am suffering from very poor network since last one month and so that i contact airtel customer care but there is also a issue that the IVR syatem is designed like a labyrinth, becoz i waited 10 -20 minuts for connecting my call to csa and also the problem is that when i press any number. of my choice after play the menu so that the IVR dosent proceed for the same and playing...
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P
Pritha Aggarwal
from Agra, Uttar Pradesh
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4g internet too slow

Address:Dehradun, Uttarakhand, 248001

I opted for airtel with the hope that they will provide the fastest internet as advertised by them but really disappointed it is too slow. Plzz look into the problem else i have to port it to some other network which could provide better speed... If i would have known that the internet condition is too bad i would have opted have some other network not airtel... Too bad....
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M
Maheshhallur
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding idle maintenance fee deduction from airtel dth

Address:Bangalore, Karnataka, 560036
Website:www.airtel.in

Myself Mahesh i have bought a airtel dth prepaid connection id [protected]-001. On subsequent recharges they have charged rs.15 calling it as idle maintenance fee. They claim this charge is idle maintenance fee for customer charge after due date. Though i have paid for the set up box, installation and dish, i am not sure what kind of idle maintenance they are doing on my set up box. These charges are not explained to me before selling me...
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R
rakesh kumar swain
from Chandigarh, Chandigarh
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rs.75 deducted automatically with multiple times

Hi
I am using airtel prepaid number [protected]. Since last 1 week, airtel deducting rs.75 for smartskids package, again rs75 for schoolzone... For somany other packages... Which i was not activated.
Airtel activating automatically and deducting rs75 multiple times. Whenever my balance is over rs75.. They are deducting. Contacting customer care now a days very difficult.. They have some many options so that you cannot reach them...
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V
vijayalakshmi82
from Chennai, Tamil Nadu
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prepaid no is disconnected

Address:Chennai, Tamil Nadu, 600099

Dear sir,

My prepaid airtel no is [protected].

My no is disconnected by last week. I am not getting any incoming and outgoing calls. I am not getting tower also. Kindly resolve the issue. Last week also i send complaint. But you are not resolve the issue.

I am in tamilnadu. Please rectify the issue. I am not getting any phone calls in my number....
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Address:Siwan, Bihar, 841245
Website:[email protected]

Dear sir,

This is to inform you that i have one airtel sim bearing the number - [protected], which i have lost & when i went to airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable...
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S
shfaraz
from Moradabad, Uttar Pradesh
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unable to get new sim bearing the same number

Address:Bareilly, Uttar Pradesh, 243001

Dear Sir,

This is to inform you that I have one airtel sim bearing the number - [protected], which i have lost & when I went to Airtel store in bareilly they told me that they will not issue me fresh sim with the same number as my aadhar is not linked with my number, ratther i can get the same number in postpaid segment.

Sir, as we all know that linking of aadhar with mobile number is not mandatory as per honourable...
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G
GunjeetSingh
from Gurgaon, Haryana
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network connection worst

Address:110043

It's about more than a year i complaint about network coverage, but yet the problem is not been resolved, don't know why. On advertisements you are telling that leh and other rural ares your network is super duper fast, but in delhi the metro city your network fails to reach customer end..
I am connected with airtel more then 10years but this is the way you are treating with your prime customers.....
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A
Abhishek543
from Visakhapatnam, Andhra Pradesh
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whatsmob service activated

Address:500013
Website:Airtel.in

How can you do this to your users, activating a service and you think you can get away with that and to add to that no direct way to contact the customer care. I want my money back, deactivate the whatsmob service immediately and i don’t want any unauthorised service to be activated by itself, if you want me to keep using your network. Txn id [n[protected]] 24apr18 02:50 (I was sleeping then)....
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C
Chinmay Bhat Sannagadde
from Hyderabad, Telangana
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network related

Address:560100

Am facing network related issue. Reference number is 84825570. My contact number is [protected].

For that am going explain to costumer care executive on dated 21/04/2018. My expectation are as per the below.

1. 21/04/2018 as per the dated i am trying to call costumer care. But the call got force fully disconnected.

Why its happen.in case of feature to whom i need to contact. Because i am unable...
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P
Prabhu Prasad Lenka
from Chirala, Andhra Pradesh
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sending or not receiving messages on my mobile set

Address:Visakhapatnam, Andhra Pradesh, 530026

I am not able to send or receive sms from my airtel sim card since last two weeks. I was using micromax d200. My mobile number is [protected]. Please slove this problem as soon as possible, 04 days back i contacted customer care they promised me within 48 hrs it will be activated soon, but till now they has not responded.

Regards

Prabhu prasad lenka
[protected]...
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R
R Goel
from Nagpur, Maharashtra
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request for removal wrong charges applied on 9311568006

Address:New Delhi, Delhi, 110089

Dear sir

This is ref. To my no. [protected] transfer from reliance network in january 2018 on plan rs 299/- per month and following information was given to me :
1. Unnlimited local calls
2. Unnlimited std calls
3. No roaming charges
4.20 gb internet

It was confirmed that it is a good plan in comparison to plan what i am using in reliance network.

In the believe of...
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B
Bhupesh Kumar Goud K T
from Hyderabad, Telangana
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regarding usage of alternate number

Hi,
I use 2 connections of airtel since almost 7-8 years and airtel broadband connection since 2.5 years. I have added one of my number (Which is used by my mom) for automatic bill payment with one of my credit card. Earlier whenever the payment was not made i used to get call to my number also which was provided as an alternate number. Since there was no call so i was thinking that payment was done through my credit card but suddenly...
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I
Indra Devi Academy of Music and Painting
from Gurgaon, Haryana
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unauthorized activation of unwanted services & deduction of balance amount

Address:110096
Website:www.airtel.in

Maine 3 month ka unlimited pack liya tha jiski validity 19.06.2018 tak hai... But internet ki speed 4g ke naam pe 2g jaisi thi... Abhi 1hr before maine port ka message send karne ke liye rs. 20/- ka recharge karaaya because main balance zero tha.. Recharge ka rs.14/- ka balance mila.. & immediately rs. 5/- & rs. 7/- deduct ho gaye.. & spuulmovies & silkvideo ke naam se unknown service apne active ho gayi.. I m still surprised......
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Address:Bangalore, Karnataka
Website:www.airtel.in

My Airtel number is [protected]. On 5th April my number was port in from Vodafone to airtel and the network signal came on that date. Till from the date I am trying to recharge any amount of FRC or other amount. But couldn't successfully recharged.
1. From 6th April customer care is telling me that "there are no problem on your number. you can recharge any amount on your number." they told me to recharge Rs.100, 178, 229, 448, 499....
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Address:Pune, Maharashtra, 411028

Order date: 07-april-2018
Order number[protected]
Kyc complete and phone activation date: 14-april-2018
Delivery message - 23-april-2018 17:00 hrs
Report of delivery attempt failure - 23-april-2018 19:15 hrs

After order date only update came on 23-april-2018 that your product will be delivered today. And no details about delivery agent. Nothing at all.

Delivery by airtel vulcan is...
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S
Saddik Ahmed
from Ghazipur, Uttar Pradesh
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vodafone jio no. par call nahi lagata hai

Address:Gorakhpur, Uttar Pradesh, 273012
Website:Airtel.in

वोडाफोन नम्बर पर 10-15 बार लगाने पर एक बार फोन लगता है। यह परेशानी पिछले 2 माह से है इससे मुझे बहुत नुकसान हो रहा है कृपया आपलोग जल्दी कुछ निर्णय करें।
इससे में ही नही पूरे एयरटेल...
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B
Bagwadia
from Mumbai, Maharashtra
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mobile services international roaming

Took ir for bhutan from 1st april for 10 days and paid rs.3999.
I took ir from 18th april for 10 days for singapore by paying rs 1999.

In both these cases, my experience was very disappointing. I was able m ake and receive calls. I. Was not getting data signal at all. I think you are cheating your customers. It has happened in both my accounts.

When i repeatedly complained, i was told to switch phone off...
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M
Mohamed Nabeel
from Brahmapur, Odisha
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sim deactivated with out notifications

Address:600020

Dear Sir

I’m using my AIRTEL prepaid number since 11 years, I was out of country for the past 4 months and i back to my mother land.During that period my sim is deactivated, i approach my nearest Airtel office in Adyar Chennai-Tamil Nadu.i received very irresponsible reply from them which made me completely disappointment MY token number is:S042.During my absence i wrote a mail to Airtel customer care and they advice me...
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