Airtel Complaints & Reviews

The number was ported from assam to up west and since then i am not able to reacharge it online even with airtel app.
Error message :
-inaccurate card/account details entered
-insufficient account balance.
-technical error
I am able to recharge other airtel numbers which were ported from assam to up west (Agra) but having issues with only one number in online recharge....

On feb 11th after talking to airtel rep i recharged 29 pack (Don't remember the amount exactly, sms is for 21) and also recharged 200 talk time even after having 199 unlimited pack. 200 talk time was for international talking i thought.
Now i went to maldives on feb 14th and came back on 19th but my phone did not work. I was not able to do outgoing calls and i was not receiving incoming (When my cousin tried calling me it was saying...

For the past one month, we are facing severe network issues like incoming/outgoing calls and mobile data services with airtel in the area of
"dnr college rd, sri rama puram, balusumoodi, bhimavaram, andhra pradesh 534202" under the region of bhimavaram in the west godavari district.
It is a very bad and horrible experience for us to be in connected with airtel. Hope u l resolve as early as possible or help us in port to other...

I have change my mobile plan postpaid to prepaid with rs.448/- plan dt.9.02.2018 from your airtel gallay, goghale road, naupada, thane (W), maharashtra. (Customer care excutive name is mr. Balram) but from that day my recharge plan still not activated. I have visited gallary 4-5 times and also making call to mr. Balram regarding this issue but still plan not activated and i am suffering to much....

Hello,

Yesterday i received a message from airtel that my port request is approved an by 11:50 pm my number will be ported.
But after 11:50 pm my old sim stop working and when i inserted my new sim provided by airtel operator i am getting message "mobile network not available".

Please make my number operational.

Hoping my issue will be resolved in time....

I applied for mnp conversion from jio to airtel (Mobile no:[protected]). I got a message saying that porting will be done on 22.02.2018. The next day i changed my sim and put on the new airtel mnp sim. Until now there is no signal. But they dont obey these rules. I cannot call anyone to inform this (Not even customer care). Currently i am in a town where the alternate number i provided is not available....

I have received a message saying that ‘money saver
Unlimited local, std, roaming call+100 sms/day along with 1gb/day
On rs399 for 84 days
Or
On rs149 for 28 days
Non-commercial use. Call 505’

After doing recharge i have received a message it is applicable for 70 days... If i call to customer care they are telling it is not applicable for you... If my number is not eligible for that offer...

It was the worst and faaltu company i have ever seen. I simply tried to use my debit card to recharge the amount of rs. 448/-. The transaction was not successful. But those # have made such system that the instead of recharge, they transferred the amount to bloody airtel payment bank. I never agreed to this. The recharge should have directly be done on the number or else the amount must have been returned to my bank. Why the hell this # airtel...

I have no service on ny airtel prepaid sim since 12 hours after applying for prepaid to postpaid. I got a tele-verification call from the airtel executive and after that my sim is deactive. I have emailed and dm’ed airtel on twitter but to no avail. I called 59059 from another number but there was no tele-verification option there. The only email i got back from airtel said that my tele-verification is pending and that i should call 59059...

I have ported my number [protected] from vodafone to airtel. But there is no signal in that sim and my old number has stopped already. I am loosing my business calls and i am going to consumer forum against it.
This is such a bad service for postpaid users like us. We wholly depend on our phone.

Your associates keep bugging us about your plans and finally when we try it we have to face this. I urge you to start my...

[protected] is my number and airtel deducted rs.30/- from my account yesterday for enabling videopindw service which nobody requested. Later we sent sms to deactivate. There is no way to talk to customer care as they changed everything thing to ivrs. I tried 3-4 numbers. This is like cheating customers and robbing our money.
Please refund my amount at the earliest. Thanks.
You may call us if further information is needed....

Dear CC,

This is a regards to frustration complaint towards Airtel customer care executives

2 days before I had raised a complaint regarding amazon prime membership which was a complementary package for 499 plan

However till now I have received nearly 1000 sms reading the same

This type of behaviour from Airtel executive is not acceptable

Regards
Deepak...

This complaint is from a location called coorg district 571213, kaikeri, gonikoppal, karnataka. Kaikeri is a well developed place next to gonikoppal town where the population is good and where there are many vehicle showroom's and other factories but we are not able to use 3g or 4g cos of poor network. We the people of kaikeri request to place a 4g tower or improve our 2g network to 3g at least pls do take this as a serious complaint as no...

I am the user of airtel postpaid number-[protected], with 549/- RS. monthly plan. It provides me 7GB 4G DATA and all calls @ free of cost except roaming charges.
On 5th feb. 2018 airtel introduce new plans with 399/- RS monthly plan which gives the facility o[censored]nlimited free calls including roaming charges and 20GB 4G DATA.
As compare to my plan, i was paying extra 150/- rs with less benefits and now when airtel decides to free...

Sir in my airtel payments bank my amount is credit in my wallet but now amount is not debit and not reflect to bank due to my date of birth is mismatched with my aadhar card so airtel customer care says please upgrade your ekyc for resolve the problem but now the ekyc process of airtel payments bank is suspended and my amount is remain in wallet and i am unable to use that amount so please take action on this problem....

Today I went to platinum plaza airtel store in bhopal for sim exchange where I was charged Rs 25 as sim exchange cost by store employee. The sim which has a MRP of 5 rs was charged Rs 25 to me and no receipt was given . I am very disappointed with this kind of activity from airtel and now I want my money back else I will port in to other operator....

I had initially forgotten my mpin and on the fourth try, i got it right. However, when i tried using the pin to recharge using airtel money it did not accept it. So i tried to change my mpin. When i typed in my new pin the second time, it said that my account is blocked. I have been facing problems related to this for a long time now. I don't remember my registration details to reset my mpin either....

I am the postpaid customer to M/s Bharti Airtel Limited, bearing phone number [protected], with a monthly plan of Rs. 399 plus GST @18%. (i.e. every month I am paying 470.82 every month)

But for prepaid customers are paying Rs 448 for 82 days inclusive of all taxes

Why postpaid plans are not reducing by M/s Bharti Airtel Limited, we need explanation in this regard....

I got call from there customer service to port to there network providing plan for 399 inclusive of taxes. First month the bill came for 399, now this month bill came for 588 and they are saying this is what i have to pay. They even lied about the data pack, they said i would be getting 40gb but i am only getting 2

Its a total fraud company. Please help.
100 rs is not the matter, i am pissed because of the fraud they...

Using airtel numbers since many years, and recently have checked detailed bill and found that i was being charged to call on toll free numbers of axis bank card lost, gtpl complain number, tatasky helpline tollfree numers and list goes on and on.
For few i have been charged for international calls charges as per their logic i have prefixed 00 before the number so it went for international charges. Which is very stupid....