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Airtel Complaints & Reviews

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P
pradeepcindia
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to do recharge since I convert postpaid to prepaid

Worst customer support
I hold an airtel number, which converted from postpaid to prepaid on 30th jan 2018and thereafter, i am not able to make any recharge, hence no outgoing and no internet.
Its been 10 days now. I have tried all possible options but of no use.
The airtel gallery guys are good for nothing, they do not know anything about their daily work.
I contacted customer care on 121 and 198. After big...
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R
ramya.simmi
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airtel number - does not exist

Address:641020

Sir, i can’t have access to my airtel prepaid mobile number. Perhaps it is deactivated as it was not in use for sometime.

Now i am facing problem because it shows that this number do not exists.

I want my number to be reactivated as soon as possible. Kindly help me to get out of it. My airtel prepaid mobile number is [protected].

I will regularise the connection....
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I applied for a connection on 2nd dec and paid rs 500. The airtel dealer first said that it'll take rs500 to install connection, then a month later, he said that since it's fiber cable, total rs1000 will be installation charges. So i made the second transaction of rs 500 on 18 jan.

I have since sent them my bank statements and transaction ids. But still they were saying that it's invalid.
Also, they are asking me to...
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S
sumana vangala
from Chennai, Tamil Nadu
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credentials issue

Address:Chennai, Tamil Nadu

I deposited money in my airtel wallet (Airtel payment bank)
Unfortunately i forgot all my credentials (Username, password)
And i forgot mpin. It's been one week i'm facing this issue.

But the customer care service members are not responding to my questions.

I gave the credentials which i gave while taking my sim and they are saying that the credentials are wrong.

I even confirmed...
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M
Mudasir Amin Sheikh
from Riasi, Jammu and Kashmir
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close my no

Address:192303

Please close my no. The reason for this is that i am not satisfied with the service provided to me from the time i migrated from prepaid to post paid. Even when i tried to convert it back into prepaid. I went to showroom at shopian. They told me to go sgr. Sonwar. The persons at sonwar sent me to rajbagh showroom. Rajbagh showroom asked me to go gogjibag showroom. Thus my week was wasted. Then i tried to close my connection but i was assured...
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G
Ganesh Dimri
from Kachhwa, Uttar Pradesh
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surrender of wifi connection no. 8527088997

Surrender of wifi connection no. [protected]

Dear sir,

This is to inform you, that i would like to surrender my post-paid wifi connection as i am suffering a lot connectivity issues.

Therefore, its my earnest request to you please do the needful as earliest. The details of my connection are as follows:
Name : ganesh chandra dimri ([protected])...
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R
Reddy9876
from Bengaluru, Karnataka
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online recharge issue

I have been facing online recharge issue from april-2017, every time they takes complaints and says it will get resolved with in 48hrs, but they never resolved my recharge issue. When ever i recharge amount get deducting and after 7 to 10 day getting back. Airtel is one of waste service provider, in my native place we gets only airtel signal so i am baring with this....
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T
Trups Salunkhe
from Dharwad, Karnataka
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bharti airtel limited refund required - total amount 366 inr

Address:412114

Hi team,

Kindly refund the deducted amount of 366 inr at the earliest. By mistakenly recharged this. We are not your customer. We want to recharge dish tv but unfortunately type mobile no and recharged amount of rs 366/-.
Request you to please refund this amount on below account no: [protected] hdfc
Ifsc code: hdfc0000007 name - trupti p salunkhe mobile no - [protected]


On 9th february...
+1 photos
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N
Nagendra321
from Bengaluru, Karnataka
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prepaid to postpaid not done

Address:560037

I have submitted requests for prepaid to postpaid transfer twice and have been charged twice, but till now the transfer is not completed.
The sim which i am trying to migrate to postpaid, is not on my name, but the sim is with me for past 6 years. The airtel office said that if i give them my aadhaar card copy, my company id proof they can migrate the sim in my name and then change that to postpaid and charged rs.400 for the process,...
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P
prajeshp
from Mumbai, Maharashtra
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treating a harassment call

Address:Thane, Maharashtra, 421306

Dear sir,

I was post-paid user of airtel but due to network issue i switch the number in vodaphone. I have pending bill of rs 499+gst. I had word with nodle office share by contat center team. He had promisesd 50% discount on bill amount. I am ready to pay rest amount. But they do not proceed the discount. I have redceived serval call for payment i informed same to them they told me they get back but no one turned up. Today...
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R
rushabhajmera
from Ahmedabad, Gujarat
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airtel is no more user friendly nowadays!!

Address:Ahmedabad, Gujarat, 380013

Hi, my airtel app shows me new offer of 199 plan. But i am unable to activate that plan with my main balance. I hve balance of rs217. I called customer service for help but they told me to recharge for rs 199 and cant be activated with mobile balance.in fact they have told me to use it via calling. Why should i spend money in calling when there are lots o[censored]nlimited calling plans with data are available.. How ridiculous this suggetion is.....
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H
harpal kushwaha
from Mumbai, Maharashtra
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for fraud in data connectivity

Sir mera name harpal kushwaha h mera address h gram post - tatam jila chhatarpur m. P. Sir mere village me 2g network ata tha lekin 1 january 2018 se airtel ne data speed 3g karne ki jagah sidha 4g network chalu kar diya h. Jis karan jo log 3g smartfone use kar rhe he un logo ko koi speed nahi mil rhi h. Unke sath dhoka kiya ja rah h. Isliye apse nivedan he ki hamare gram me 2g ke bad 3g fir uske bad 4g network diya jaye. Thanks sir...
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Address:600083

Sir,
Mobile no: [protected] in the name of s balaji.
I have submitted my request for changing present post paid connection to prepaid (448 - 82 days plan) and the same was given to airtel showroom on 5th evening by 6 pm and i was told that deactivation will happen in 48 hours and after this to insert the new prepaid sim and after tele-verification the new prepaid sim will get activated. All this will happen by 48 hours was...
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A
Abhimanyu Maan
from Indore, Madhya Pradesh
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how you can provide my ongoing no. to some else by stopping my service

Address:Pune, Maharashtra, 410501

My name is abhimanyu maan, i have using mobile no.[protected] from long time and i applied to convert my prepaid sim to airtel postpaid. One day my sim stop working and this is my prepaid no. Of haryana circle where i was posted six month before but now i am i pune circle. To my surprise airtel alloted my no. To someone else although i have wattsup on that no. As well as airtel money and rs 2000 in my airtel wallet also. Till date i am waiting...
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P
Pooja Varadhan
from Korampallam, Tamil Nadu
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my data got emptied in 5 minutes

Address:Vellore, Tamil Nadu, 632002

Such a worst experience i have with airtel... I turned on my internet at 11.20pm and was on a call from 11.30pm to 12.05am when the call ended.. I tried accessing the internet but i couldn't and it showed my internet balance as 0 this happened to me soo many times can be said as 3 days once... How would my 1gb drain out in just 5 minutes beyond that when i tried calling customer care there is no option to speak to the officials...
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D
djrocker007
from Chennai, Tamil Nadu
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airtel payment bank unable to do any transaction

Address:421202
Website:www.airtel.in/bank

I downloaded airtel payment app on 6 february 2018 and added 2000 rs/- in it from my bank. After that whenever i am trying to do any transaction i am getting error "debit for this account is not allowed". Also i am not able to send money to my bank account it always says "sorry imps on this bank is not working" for two of my bank accounts. Also there is no proper customer care it is only an automated reply from computer. After sending a mail...
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E
EVERYTHING FRESH
from Kota, Rajasthan
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my complaint about network coverage

My village name is nidigatla, and it's in andhra pradesh state. I have given so many complaints on 2g coverage on open network still those complaints are not resolved and our village is low coverage 2g area i. E., on outdoor or outside of the house on keypad mobiles only showing 2 points and on android mobiles only showing 3 to 4 points and on indoor or inside of the house on keypad mobiles only showing 0 to 1 point and on android mobiles...
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E
EVERYTHING FRESH
from Kota, Rajasthan
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my complaint about airtel call operators

Address:533102

Airtel call operators are not giving respect to customers and when there is no main balance or internet balance they are not taking complaint request about network coverage and they are saying nonsense matter. For example in my village 2g coverage is low and i said take the complaint solve the complaint but they are saying once check your sim on airtel store or you have no main or internet balance on phone kindly recharge it after call me....
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M
Manojkarsharma
from Delhi, Delhi
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watsmob, kiddieclub

On 8-2-2018, at 12:07 &1:15 2 packs got activated without our consent & deducted rs150 & rs 5.00 from our airtel number respectively. We want refund as soon as possible of both the unwanted deductions we faced or else we will opt port for which you had already given a unique code that is ad888252. We have been associated with airtel for a long time &we didn't had any problem with you for which i suggested my friends too to opt airtel services...
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A
Anwesham
from Allahabad, Uttar Pradesh
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can't connect to the airtel tele verification number 59059

It's been so long since i've ported my aircel sim to airtel. Still i can't connect to the tele verification number which is 59059. Please solve the issue as soon as possible. This number is my official number that is why it has become difficult for me to conduct certain tasks. I've always hard good things about airtel. But now i'm disappointed with it's service. Hope you look into the matter as soon as possible. Thank you....
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