Claimed

AJIO Complaints & Reviews

1
Last updated May 28, 2024
Complaints 4101
Resolved
292
Unresolved
3809
Quick Links
Statistics
Share
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

AJIO reviews & complaints page 204

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gitesh Deshmukh
from Pune, Maharashtra
Feb 21, 2022
This thread was updated on Feb 21, 2022
Report
Copy

ajio.com - online shopping cheating and fraud

Address:560068
Website:Ajio.com

Dear team/ Friends,
On Dated 22nd May 2018, I have ordered two shoes 1)Sparx Printed-Mesh-Lace-up Sports shoes [Rs 1, 649.00) 2] Red Chief low-top-lace-up casual shoes [Rs 3, 995.00] from AJIO online app and on dated 25 May 2018, Ajio delivered me one consignments box which having order id FL55742497 and its delivered through Blue-dart courier service (shipment id is[protected] and Blue dart tracking id is [protected]).
When...
+1 photos
Helpful
36 other people found this review helpful
36 found this helpful
4 Comments
Report
Copy
A
AjaySIngh281
from Gurgaon, Haryana
Report
Copy

not accepting the product

Address:Jaipur, Rajasthan, 302021
Website:Ajio.com

Hello There
Myself Ajay Singh Nathawat from Jaipur.
I have ordered 3 t-shirts and 1 shirt from Ajio.com. The have placed on 1/7/2018.My order id is FL62126997 There was a All over print shirt which i ordered a with them.I don't like the fit so i want to return and within a hour i have raised a return complaint against the shirt.and next day the delivery boy come and said ...bhaiya there is no tag in it and i can't take it right...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Alisha Katyayani
from Hazaribagh, Jharkhand
Report
Copy

money not refunded

Address:Bhojpur, Bihar, 802301
Website:Ajio.com

I have ordered jeans online through ajio on 8june 2018. Initially i made order prepaid but when i get back to order details in ajio app payment unsuccessful was written over there. But payment was done and money was debited from my account. When i contacted to customer service they told that they have received payment and payment will be credited back till 12june. Today on 16 june i received a mail regarding the same and they said that money...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110062
Website:Ajio.com

I ordered a plazzo and kurta and I did not receive right product and the order which I received is defected. I raised a complaint regarding this but I am not getting any resolution from customer care . it's been almost 2 weeks and I am only getting messages that attempt was unsuccessful. Also every time when I call customer care they hung up on me ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay_4129
from Rewari, Haryana
Report
Copy

product not being delivered

Website:AJIO.com

I ordered products from ajio.com (Order no.: fl[protected] which was to be delivered by 4-06-18. An attempt by the delivery guy (Rajindera kumar) was made on 05-06-18 and i wasn't available to receive the order. So i called the delivery guy to check up on the order and he stated it my mistake that i wasn't available to receive the order he will not deliver the products as he sent them back (Without making total number of attempts) and rudely...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitgoyal20
from Gurgaon, Haryana
Report
Copy

refund not made even after 20 days

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Complaint (Id - com[protected] & order id - fl53498671
I purchase online products from ajio and then i returned because they send the wrong color.
I requested them to refund my money, but even after 20 days they are not returning the money. I have communicated with ajio customer care many times and each time the time line is extended without any resolution.

They are making the excuse which is very hard to digest,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Atul_awasthi
from Ludhiana, Punjab
Report
Copy

money refund

Address:160059
Website:ajio.com

I purchase online products from ajio and then i returned because it was not like he did the show. Also then the product is also late. I also requested to refund my money. But nowadays i have come to have two weeks but the time is giving time, more time is being extended. And when i asked for money, without asking without asking me, my money gave my appeal credit. I request that my complainant will be seen soon and i will be compensated for...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
Jasmine Framjee
from Pune, Maharashtra
Report
Copy

product return issue

Address:Pune, Maharashtra, 411014
Website:www.ajio.com

Ajio Team,
The order Number is #FL42331745

Return was initiated on your app on 9-May-2018. Since then it has been more than 2 weeks and no one has turned up to pick up the product.

I have received 3 calls from your customer care, one on 20-May-18 and two calls on 19-May-18.

Each time the person at customer desk has informed me that your logistic team is not having the complete address....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Theresa Devassy
from Mumbai, Maharashtra
Report
Copy

heeled sandals tie up

Address:400078

Hi
I got my product exchange as the original product was damage n the size was big.

So got the product exchange the delivery boy took the old products n replaced with
Correct size on monday 9/04/2018.

I just happened to wear today n to my surprise the sandels got damage in just
One wore
Hence i need my money refunded
Not happy with the product.

Regardsbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PranayReddy
from Tanuku, Andhra Pradesh
Report
Copy

received item different from what I ordered

Address:Hyderabad, Andhra Pradesh, 500054
Website:AJIO

Hey ajio. Let me assure you that this is the first time i received a fake and different product from ajio or another online website in that case. I ordered puma salz sneakers and to much surprise and frustation i received ladies footwear (Chappal). I need the product to returned and the money refunded at the earliest. Details of person delivered the order: ‭+[protected]‬....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayur Changkakoti
from Tumkur, Karnataka
Report
Copy

harassment from delivery executives

Address:Bangalore, Karnataka, 560076
Website:Aji.com

My registered email id with ahibo is [protected]@gmail.com. The problem is they promise something and do something else. I ordered few products together and the delivery was supposed to be completed by friday, 23rd march, but they did not. Hence i spoke to customer care executives on a regular basis from friday, 23rd march until 27th march. During this time they made several promises but never delivered the products. The delivery agents...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyanka Abhijit Nandy
from Mannargudi, Tamil Nadu
Report
Copy

order no-fl41955486 [#15836108]

Address:560066
Website:Ajio.com

I have made an order yesterday y the credit amount recieved after returning the first order. The
New order no-fl41955486. Bur am unable to trace the details on my ajio app. Pls check and suggest about the same and get it delivered to the new address provided of bangalore. But today the customer care is saying the order is not processed and the credit amount which is debited will be forfeitted in my ajio account but when till 23rd...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Cash Money
from Qadian, Punjab
Report
Copy

fake converse shoes delivered

Website:AJIO.COM

I ordered canvas all stars from ajio order id fl40342079 and found that they aren't original i'll upload pics too the original ones have a star inside o of logo converse and they were delivered in dirty condition seemed like used product. Really disappointed as they are selling fake products. And i ordered one more bag from them too and it was packed in a small box and it's shape was messed up too and due to this the rain covered with the...
+3 photos
Helpful
15 other people found this review helpful
15 found this helpful
Write a comment
Report
Copy
G
gupta.vivek666777
from Delhi, Delhi
Report
Copy

not received all items in order/ tempered packet

Address:134102
Website:Ajio.com

Hi,

I had placed an order with ajio - [protected] on 9 jan with cod - 2387 rupees for 4 items. I received the order today. To my surprise there are only 2 items in the parcel however i have been charged for full amount 2387. Even the packet looks like tempered and there's no invoice too. I kept calling ajio support but they said they can't do anything unless delivery status is updated and will take 3 business days.
...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wilsonpavenz
from Manuguru, Telangana
Feb 20, 2022
Report
Copy

Product

Address:3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I ordered a track pant on ajio website in the month of November 2021 and returned the order as the quality of the product was not good and now its been 4 months but still I haven't received my refund amount I raised so many complaints on their website but still they were not able to solve, this is so much inconvenient, I request you to kindly raise a complaint against Ajio and please help me to get my amount

Thank you!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anu604604
from Kolkata, West Bengal
Report
Copy

incomplete product received

Website:AJIO

The product was not delivered as per the description given on the website. I received the top without the attached camisole and after a month of follow-up, they said the top wasn't attached with the camisole and the description given on the website was FALSE, and what they did afterwards was crediting me 150 store credits which I never asked for. Highly, irresponsible team. Cannot be trusted, very poor quality items and very ineffective customer...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:122007
Website:ajio.com

Return request of order which i have raised 15 days ago and i have not received any call or message for pickup.
All i am getting is the text message that you pickup has been failed do you want to reschedule it.

I have raised concern and complaint about the same but i am not getting acknowledged for this also. This is so frustrating, i will never recommend anyone for this eccom. Very poor services....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
keerthi gaddameedi
from Hyderabad, Telangana
Report
Copy

kept sending wrong items and at last no refund of money on return

Website:www.ajio.com

I ordered three items from ajio. They sent me some random item and so i complained. All they did was to ask me to exchange. So i patiently did. After which they sent some other random item. I sent the pictures of what i ordered but there was no response but "there is no mistake from our side". So i decided to just return and get refund. It's been a month and they still havent given my refund. There have been a series of complaints and the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Derick D'SOUZA
from Mumbai, Maharashtra
Report
Copy

message regarding - no contact and address

Address:New Delhi, Delhi, 11000=74
Website:www.ajio.com

My order number fl34742801 dated 15th october was shipped and a date of 23rd october for the order to be delivered is specified in the message. I have been receiving a message from delivery / ajio that my address is not correct. I corrected the address and sent it back not that my previous address was incorrect but i still did it. Now i get another message saying they could not contact me and i have not received any calls. After reading others...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
F
Firdous Kiran
from Kolkata, West Bengal
Report
Copy

regarding incomplete product sent

Address:Kolkata, West Bengal

My order id.. Fl33426728
I was order kurti with attached jacket ajio send me only kurti not jacket... When i complain regarding this they said me to take refund... Why i take refund i want full product which i ordered... They said they dnt start missisg product send services yet... Why customer bear... I want complete ordered... Please take action against this......
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy