Axis Bank — Unauthorised person call for unknown reason (fraudulent information share)

Address:Mumbai

Dunning notice does not contain axis bank details logo authorized sign i want noticed send receipt of my home address you send field executive which reason and what clause in in agreement in axis bank loan i does not come any third party call i strictly say .it is nbfc bank not Fraud bank
I have loan account my emi is pending last months lots of financial condition but axis bank not support their customer I have 10 years old axis bank account and I not paid loan 2 months such a condition these are the no that harrsed me and without any mail estimation they are come office place without any prior reason they does not have any official id order that from axis bank logo that I noticed you I want clarification of what happened in axis bank these people after 2 days told you I am defaulter they does give any support they are not come from axis bank I take loan from axis bank not 3 rd party so axis bank responsibility take action against them they does followed any rbi rule
1.Can a loan recovery agent come to the home? Yes, a debt recovery agent can visit a borrower's home, provided that they follow these RBI guidelines for loan recovery: If a recovery agent wants to meet, the borrower must decide the place of meeting _RBI RULE
2.Debt collectors cannot call you at work or visit your office without notice. They cannot insult or intimidate you in any manner. They can't use abusive language while interacting with you. They need to carry bank's identification and authorization letter._ RBI RULE
3.The RBI, in its draft norms on "Managing Risks and Code of Conduct in Outsourcing of Financial Services, " emphasized that these entities and their recovery agents should not use intimidation or harassment, whether verbal or physical, during debt collection efforts _RBI RULE
These are the No I don't know who are this why harrased me without any reason
1.[protected] Pranita Sawant why this person called me
2.[protected] Komal Fraud number behalf of axis bank
3.[protected] advocate Megha I Will send screenshot check and clarify me it is nbfc bank or Fraud bank
Without any official order from axis bank I.e that contain axis bank logo authecation sign of axis bank officer this stupid person mail and message I ignoring this time next time this fraudant people I will case in cybercrime as per IT act.
Please justify me this problem with suitable why It is nationalised bank.

On Mon, 8 Apr, 2024, 3:20 pm Farah1 Shaikh, wrote:
Dear Mr. VALMIK AMRUT BHAMARE,

At Axis Bank, our endeavor is to partner with you through your journey with us.

We wish to inform you that, we have not received current month installment for your Personal Loan

You are requested to pay the overdue amount of Rs. 21614/- immediately, to avoid further penalty charges and regularize your account.

You can just make the payment by:

Depositing your Cash Payment at the nearest Axis Bank Branch.
Making an NEFT/RTGS payment through net-banking from any bank account. Use the below details to create a beneficiary:
PAYEE NAME

AXIS BANK LTD

A/C NO

PPR[protected]
IFSC CODE

UTIB0000245

A/C TYPE

LOAN ACCOUNT/CURRENT ACCOUNT

REMARKS

VALMIK AMRUT BHAMARE
AMOUNT

21614/-

BANK NAME

AXIS BANK LTD

If you have recently made your payment, please provide us with the details of your transaction to keep our records updated.
For any payment assistance, you can chat with us on https://axisbank.com/mplc.

Regards,

Farah Shaikh

Center Manager- Unsecured Loans
Was this information helpful?
No (0)
Yes (0)
Axis Bank customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Axis Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    52%
    Complaints
    12960
    Pending
    0
    Resolved
    6557
    Axis Bank Phone
    +91 22 2764 8000
    Axis Bank Address
    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all Axis Bank contact information