I want to surrender my EMI card. The agents had marketed the EMI card to customer with wrong information that, the said card is free of all charges (i.e. renewal and annual etc.). But the Company is charging annual fee of Rs 528.00.
Misleading the customer by giving wrong information is not healthy corporate culture . It leads to loss of goodwill, customer dissatisfaction and loss of business of the Company.
Please provide proper training to your marketing agents to give correct information to the customers at the time of selling the EMI cards. It will help the Company to survive in long run.
Kindly suggest me the way to surrender the EMI card, Nd refund my money Was this information helpful? |
Post your Comment