Address: | 76, Balaji Swarnapuri Colony, Moti Nagar, Hyderabad 500045, TS | Website: | bhanzu.com |
I enrolled for 150 Bhanzu classes. I wasn't informed fully during enrollment. After the payment was done, only during webinar they come up with new details of how kid has to view missed classes over pre-recorded videos- NOT something we pay huge amount for, there are million videos for watch-n-learn. They also informed during webinar that they have just 1 long pause for entire course duration which will most likely run for more than 1.5 years.
Mis-information all through - and when you want to cancel - they just have NO PROCESS in place they want to just Hold on to the money already cashed in. It is very unethical unprofessional way.
I have had enrolled into so many online classes unlike BHANZU they take only monthly fees and have MORE confidence in their teaching that customer will stay back because of their work.
Bhanzu pesters with lots of calls until enrollment process - after that when it comes to refund - they just keep delaying. For a organization they claim to be - there is NO PROCESS, NO HANDLING, absolute stress for parents who fell for TRUST. Even un-established entity or single teacher honors commitment to customers more.
Highly untrustworthy, unresponsive and no accountability at all.
Very disappointing for the claims and name they have under the banner! Was this information helpful? |