Boult Audio — Non repair/replacement of product covered under warranty
M
manacharil krishnan
from Bengaluru, Karnataka
Sep 7, 2021
Address:
M P KRISHNAN, VRINDAVAN, PALLIPPATTU ROAD, PANANGAD P.O, KOCHI-682506
I have purchased the Boult Audio Air Bass free Pods Bluetooth headset on 10.06.2021 from Flipkart vide Invoice No.FAAXNJ[protected] dated 06.06.21 Order Id OD[protected] on 10.06.2021. However, after two months of moderate use, one of the earphone stopped working and the back up also become irregular. So I contacted the Boult customer care and as per their instructions I sent back the bluetooth headset to them for repair/replacement on 24.08.2021. The same was returned to me on 06.09.2021 vide their e-mail stating that the Bluetooth set is repaired/replaced and returned herewith. However, to my utter surprise I found that I received back the same set without any repairs/reconditioning and I am compelled to use the faulty Bluetooth set which covered a one year warranty.
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