Dear Moderator / Webmaster,
It has come to our attention that there is a negative forum post about our company in your website as per the link below:-
Sky Enigma Sdn Bhd — scam company
https://www.consumercomplaints.in/travel-agents/sky-enigma-sdn-bhd-c777445
Aug 3, 2017 - Scam company. Consumer complaints and reviews about Sky Enigma Sdn Bhd. Sky Enigma Sdn Bhd contact information.
You have displayed our company name, as well as various negative remarks pertaining to our organization. Your website and forum claim to be the Indian Consumer Complaint Forum. Are you recognized by the Indian Government? What is official about your organization and related to the National Consumer Complaint Department of India? What is the official contact details and who is the right person in charge of your website?
Based on your anonymous user's comments, whether he/she is an actual client of ours or just a competitor with bad taste, he or she should be contacting us to resolve any matter. We have proper channels for our clients to resolve any problems they may face. Therefore, we would urge that you remove immediately such negative postings pertaining to our organization from unidentified 3rd parties on your particular website forums.
It is not in our interest to reply to posting on your forums made by unidentified 3rd parties and therefore we hope that common sense prevail as such behavior similar to trolling cannot be tolerated in any decent forum. Please take note we will hold ConsumerComplaints.in, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys' fees) relating to or arising out of your use, your user’s use and display of our company’s name in your site www.ConsumerComplaints.in.
Furthermore, we cannot understand the logic of this complaint been posted in a forum in India while we are located in Malaysia. It does not resolve anything.
We look forward to your understanding and immediate removal of our company name and related postings from your website.
Thank you.
Best regards,
John Tan
Director of Operations
[protected]@skyenigma.com
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