[Resolved] Flaberry.com — Order changed without customer confirmation
M
Muskaan@1
Oct 28, 2021
Nov 2, 2021
This thread was updated on Nov 2, 2021
Address:
Ghatsila
I ordered a bunch of yellow flowers to be delivered and instead a cake was delivered.They dint call me and inform me about such changes.Customer confirmation is necessary if you are altering the order placed.Mere sending a mail without prior intimation or any call serves no purpose.Too bad and disappointed by flaberry.Wont recommend others to go for it
Was this information helpful?
No (0)
Yes (0)
Dec 4, 2021
Complaint marked as Resolved
Flaberry.com customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2021
Flaberry.com Customer Care's response Dear Concern
We are really sorry for the inconvenience caused to you but we have taken the consent on call. However your order amount was 549/- but we have delivered the cake of amount 749/- as a complementary.
We are adding 150/- in your wallet as a token for your next purchase. Looking forward to serving you better services.
Team
Flaberry
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment