I have ordered rakhi for my wife's brother in india (I am in london) order ref no. 34675/[protected] order id gti1893964/2018
It meant to delivered by 22nd august to 25th august (As rakhi is on 26th august) today is rakhi and yet not delivered. Whats the point of delivering after the occasion??? What a shame??? Also if you have had a whats app chat number, then kindly appoint someone who has some manner and can respond effectively, if you read the chat you will feel that they are just ticking the boxes, you have to go extra mile to help your customers not tick the box do your 8 hours shifts and go home. Take some responsibility.
Saurav was chatting with me later on and he only apologised once in that big chat and that was also in a just a formal way and not going beyond. All that chat you will feel that they dont feel the value of rakhi to be delivered by rakhi.
I am complaining to consumer act as well, kindly sort this out soon, i need a outcome of this mail asap. And please now do not deliver rakhi tomorrow as its finish. No point after the occasion. Was this information helpful? |
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