I have made a payment to a vendor through Google Pay on 4th July of amount Rs 940. My payment was failed, and the amount was debited from my HDFC account. I have raised a complaint on the Gpay app on the same day and they have assured that it will refunded within 3 business days. I have also submitted my bank statements for their verification. Today on 12th July while I enquired about my refund status, they told me that they can't help me in this matter. They payment was made form [protected]@okicici and the Google Transaction ID is CICAgNCc99LFMg.Hence I request you to kindly resolve my issue.
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