I have purchased an i Ball fast charging white cable 3.0A for mobile charging bearing model No iBall iC-MRP04 on 14th Oct 2019 with one year warranty period. During the last few weeks, the cable was not charging my mobile properly. So I go to your service centres located at (1) 1st Floor, Paona Bazar, Gobernar Road, Abethoi Korea Market, Imphal, Manipur, India (2) Todays Mobile, Governor Road, Imphal West, Manipur, India and (3) Sunny Mobile, Majorkhul Mamang Leikai, Near IDBI Bank, Imphal, Manipur, India. However, all three have closed their business with iBall. So, I could not able to replace my defective charging cable within the warranty period of 1 year. I am now planned to reach KOTA, Rajasthan, India on 24th Oct 2020. I may please be permitted to replace my defective cable with a new one from your service centre located at Shop No.12 First floor, Shri Ram Complex, Opp.Multipurpose School, New colony, Gumanpura Kota, Rajasthan, India.
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