IFFCO Tokio General Insurance — car no. hr 12 y 9114 is in merit honda rohtak due to negligence of iffco-tokyo

Address:Rohtak, Haryana, 124001

Respected sir
With due respectfully i submit that i harish chander s/o amar singh resident dev colony, rohtak. Sir, on 12th november car no. Hr 12y 9114 which is registered on my name and is registration is valid from 31 dec. 2014 to 22 dec. 2029; the car was snatch/grabing on by unidentified person, its chassis no. Is markdf25hlen100558, engine no. N15a13002671 date of first sale 23.12.2014, place of registration in registration authority of motor vehicle rohtak. The fir was also lodged by urban estate police station, rohtak and fir, no. Is 472, date of fir 12.11.2017 under section 25, 379b, 54 and section 59 of ipc.
Sir, car was snatched on 12th nov. 2017 and car was under policy no. Itg/82275234. The period of insurance upto 23th dec. 2017 sir, i informed to iffco-tokyo for snatching of my car and some documents were signed. Sir car was found in sohna city police station and was handover to me by the court order. Mr. Vikas was representative from iffco-tokyo at that time. Police officials also given report to me that car is found in damage conditions. On 26th april 2018 car was shifted to merit honda rohtak for repair. Workshop employee made correspondence to iffco-tokyo office and mr. Hemant sharma inspected the car. He have given approval of parts was not given one time but approval was granted in pieces rather than one time which were damaged it can be verified from correspondence to merit honda. Sir, car was found after 6 months and is in the custody in merit honda workshop rohtak. Sir i have made many a time humble request to mr. Hamant sharma surveyor to get repair my car accordingly. His behaviour was very rude towards me. And for some parts clearly denied. Merit honda manager told me that requist for do letter was sent to iffco-tokyo office to relese the car, this process contingue since last 18 days. My car was snatched in nov. 2017 recovered in damaged condition on 24 april 2018 inform to iffco-tokyo representative in april, and 3 months have passed but car is not handover to me due to ifco-tokyo process. I was harassed continue by represetative of company. I am consumer of iffco-tokyo since dec. 2014 to till date (When car was snatched).

Sir, was insured with bumper to bumper. Car was found in damaged conditions. The workshop manager told me that car suspension and steering rack is damaged. I request mr. Hamant sharma; he refused and said you can go any court of law i will not give approval of these damage, and said it is your problem. Sir insurance premium is paid for accident, snatching, etc.; and i am suffering from the delay process of insurance company. It is against natural justice; against human ground.

Hoping you will help me to handover car to me without delay to time.

Thanking you

Harish chander
Dev colony, rohtak
Car. Registration no. Hr 12y 9114
Ph. No. [protected]
Email address — [protected]@gmail.com
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