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www.indianrailways.gov.in
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Last updated May 17, 2024
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Customer Service Contacts

Indian Railways Phone Numbers

Phone
+91 11 2338 1213
2276
751
Mobile
+91 97 1763 0982
2043
624

Indian Railways Website


Indian Railways Head Office Address

Rail Bhawan, Raisina Road, DL, India
New Delhi
New Delhi District
Delhi
India
110001

Indian Railways Company Representatives

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Indian Railways Overview

Latest complaint Train late by more than 3 hours has been filed on 17/05/2024. Latest Resolved Unwanted parking in Hatia railway station was resolved Oct 28, 2023. Indian Railways ranks as the #2 most complained about among Railways.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent Indian Railways reviews & complaints(6271)

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R
rsilverag47
May 17, 2024
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Indian Railways Customer Care
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Indian Railways — Train late by more than 3 hours

PNR no.[protected] name Rahul Selwaria boarded from Ujjain on 16th May 24. The train has got late by more than three hours and even TTE is also not in the train. Ticket is not checked in whole journey. The scheduled arrival at Chandigarh was 5 AM but till 8 AM it has not reached. I want a full refund for my journey....
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M
Mander.B
from ARAKKONAM, Tamil Nadu
Apr 12, 2024
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Indian Railways — Request to add new train route

I am from Arakkonam,

we people need train from Chennai Central to jodhpur junction via, ARAKKONAM JUNCTION - AJJ No direct train are available on this route

There are so many peoples, on this route to travel and suffers a lot...

so we kindly request INDIAN RAILWAYS to take action regarding to this comments
Atleast one train en this Route please 🥺...
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R
rsk989
from Malkapur, Maharashtra
Apr 8, 2024
Apr 8, 2024
This thread was updated on Apr 8, 2024
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Indian Railways — non receipt of refund after 4 months from the date of filing the tdr

Website:www.irctc.co.in

I have booked Ticket having PNR No.[protected] for journey from BSL to PPTA on[protected] but the train rescheduled after 3 days i.e. train was late more than 12 hours but even after passing 4 months, till date I have not received the refund. I have incurred a huge amount for travelling by other way to attend the meeting at Patna. Please help me for receiving the refund....
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