I would like to bring to your notice that an amount of Rs. 203 was collected from me twice on the Mumbai-Pune expressway.
An amount of Rs. 203 was deducted from my Fastag account on the Talegaon Toll Plaza at 18:31 (Screenshot of amout deducted attached). After that, at Khalapur Toll Plaza, first the Fastag code was scanned but the officer said that their device was unable to read the code. Saying this, they asked me to pay Rs. 203 in cash ( receipt attached) at 19:33. And then after a while I got a message that Rs. 67 was deducted at 19:33 from the Fastag account. So from Talegaon to Khalapur Toll Plaza, a total toll of Rs. 473 was collected from me.
Request you to refund the extra Rs. 203 collected from me.
Sujit P. Mahajan
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