I have completed all formalities to book train ticket for NDLS-LKO AC SPL (12430). i chose UPI payment option, a QR code got generated and on scanning the same a payment of RS, 1705-00 got deducted from my account (transaction id[protected], but no ticket got booked. now ixigo's customer complaint numbbers are not responding. plz do needful....
8.55Pm) was canceled by irctc from Yog nagri rishikesh to Howrah on 14th July 2023. Me and my husband booked the online tickets through the ixigo app for AC three tier, even now I am not getting my money back even after filling out the TDR form and email to the irctc many times. Strangely ixigo doesn't even have complaints number where we can talk to some! This is a completely fake...
This akshat gupta registered ixigo flight ticket from phone no [protected].flight is from new delhi to mangalore on 21 august 9:00am to 14:10.my amount is deducted by ixigo of amount of rs 6944 on 6 august 23:22 pm with upi transaction id[protected] to ixigo.[protected]@axisbank.please look into these issue and refund my money as soon as possible.and ticket is not booked by them.please look into these matter...
PNR: [protected]
Booking ID: IXITRS[protected]
Train Name: Jodhpur Exp
Date of Journey:[protected]
PNR: [protected]
Booking ID: IXITRS[protected]
Train Name: Jodhpur Exp
Date of Journey:[protected]
Hello sir
this is ixigo user zaroon Saiyed
I have booked this 2 tickets from ixigo
But today I cancel my tickets and money refund back to ixigo money max now...
I booked a bus ticket but money got debited and a error popped up saying, sorry the seat was already booked but no confirmation of ticket or anything received. Please issue refund asap...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Subject: Urgent Complaint - Ticket Payment Made, But Booking Not Confirmed
Dear Sir,
I hope this message finds you well. I am writing to express my deep concern and disappointment regarding a recent booking experience I had with your company. On Wednesday, 19 July 2023, I booked a train ticket for my friend from Rajkot to New Delhi through your website/booking platform. However, despite completing the payment...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I’ve tried booking 2 Tatkal tickets from Ahmedabad to Vadakara on 14/07/2023 (Friday) for a journey on 15/07/2023 (Saturday), but after the money was paid, I received a message from IRCTC telling me that the slots were all full and the refund has been initiated.
Ixigo customer care had also sent me a message on WhatsApp saying that the transfer will be done soon.
After some time I did receive the refund on my ixigo money max...
I booked my train tickets, and due to personal issues I had to cancel it. In app it shows refund successful but money is not shown in the account. Trip IXITRS[protected]...
Today as of 9 July, I booked tickets for two people in my family for train from ixigo train app money deducted completely but ticket booking is not showing in the particular app and I booked my ticket with Amazon pay as stated one of the payment method....
Hi my name is Basudeb Biswas . On 18.04.2023 I booked one flight from Mumbai to kolkata from ixigo portal. The amount got debited from my account but ticket was not booked and amount was not reversed yet. I have called customer care several times but nothing was done and amount is not refunded till now
My mobile no. Is [protected]...
I made a transaction evening from you app and it was successful. I have not received the ticket and after checking with my bank i got to know that transaction was successful and money got deducted towards merchandise that is ixigo.
I made the transaction through upi. I have also checked with irctc and they have not received any payment and they also told that money is stuck with ixigo
What happened to my money? When can i expect...
I was booking my ticket i sent a upi payment req to my friend, he was about to pay it, I accidentally clicked the back button and paid, now my ticket wasn't booked but my payment is done
Flight was from banglore to delhi...
I booked tickets from Jammu Tawi to Kota Junction but had to cancel tickets of two members. It’s showing on the app that the amount has been refunded but it’s not being reflected in my bank account.I’m sharing a screenshot for the proof....
I made a transaction from ixigo and chose paytm upi payment but ticket was not booked and in ixigo it showed error something like "somethi." but in ng went wrong " paytm upi statement its showing "transaction with WWW IXIGO COM successful". Debited amount - 209.21, date and time : 11:29PM 24 june 2023, ref no[protected]. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even...
I have tried to book a ticket today and few days ago but both times tickets got failed to book but money got deducted from the bank. could you please initiate a refund for both transactions at earliest?
2 transactions need to be refunded.
I have attached the transactions details to the complaint....