Hello Team,
Date of Incident: 2/March/2024
I had pre-booked and bought XUV300 diesel 2019 model car. I was driving and all of a sudden i could see white smoke out of silencer and parked aside. Called Mahindra RSA and car was towed to the nearest service center in Bangalore.
Service manager told me that turbo charger is damaged and it needs to be replaced. There was no indication of Turbo charger problem and reason is not known.
The car has been serviced as per Company recommendation at Showroom and yet the part is damaged at 44000kms which is still within 90000kms claimed warranty but its above 3 years and that is very disheartening. There is no warranty.
Turbo charger costs whipping ~40K.
Upon replacing the new Turbo charger, the fuel injector was blocked and that had to be calibrated and estimated cost is 18K.
yet the car is still in problem and they haven't handed over yet as on 23-April-2024.
I need this to be resolved and i am not willing to pay complete amount and needs very high discount. Please look into this matter.
There is something wrong with parts used by mahindra and is not reliable.
Feel free to call me at +91-[protected].
Similar incident has been seen on another car in Noida, see below link.
https://www.consumercomplaints.in/mahindra-and-mahindra-problem-in-turbo-charger...⇄
My Friends brother Car XUV700 also has Turbo charge issue at 7000Km.
where is the quality of product and how can it be reliable? Was this information helpful? |
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