[Resolved] Mobile Fun India — Payment successful but no email or anything received
A
Ashoo365
from Delhi, Delhi
I have made the full payment of rup 8000 and ordered an earphone called advsound model 3. They have not sent any mail to me confirming the order or payment. I can't see my order on my profile. I have sent an email to them but i'm not sure if i'll get any response. I just hope you guys take care of this. Every time i want to track my order they're saying i need order id which i haven't received. Please help
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Jul 31, 2017
Complaint marked as Resolved
Mobile Fun India customer support has been notified about the posted complaint.
Verified Support
Jun 26, 2017
Mobile Fun India Customer Care's response Hi there,
Thanks for bringing this situation to our attention.
Unfortunately, with the details provided in this complaint, we can not locate your order.
In order to do this we would need you to provide the following:
- exact name
- exact email address used to place the order
- last four digits of your card
- the exact amount paid and the date of the payment
- the bank authorization code for the transaction.
Please provide these info at: customer.[protected]@in.mobilefun.com
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