The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have credit card of HSBC VISA, I have sent a mail to them regarding my correspondence but till date no one is responding in this, hence I kindly request you to address this.
If any one Miss-used the doucments which is posted by HSBC then ?
REFERENCE:
[protected] Forwarded message[protected]
From: Mohammed Akbar <akbar.[protected]@gmail.com>
Date: Oct...