Mondelez India Foods / Cadbury India Complaints & Reviews

I order a special pack of Cadbury for gifting to my sister on Aug 7th and it showed the estimated delivery date was on 11th it's been 14th now not even delivered yet.And the festival is on 12th because of you the vibe of the festival is spoiled Worst experience ever thought not buy again.Hope U will fix this atleast now...

As i openend up a newly packaged Cadbury silk fruits and nuts its paper cover was wet with the oil that may have been extracted from the chocolate. Moreover there is a typical smell in the chocolate that's not really pleasing. I bought 5 packs and all have the same issue...

Product purchased from a retail outlet found defective.
Appearance of the product is in attached photographs.
The product is manufactured in Mar 2022 and can be consumed till Feb 2023. Information printed on the chocolate wrapper. Photographs attached....

I have purchased a dairy milk and the taste was worst my money got wasted...

Dear Sir,
Jai Bharat Saath to know that the bill of our shop is made by your dealer in the name of some other party, why is this? And the order is taken once in a week, while there is a shop next to me, it comes twice in a week whose order is less than mine, there it is twice in a week and we have one time there, why such discrimination? Why is your dealer discriminating in this way? Please reply me and get my query resolved quicklybr...

The chocolate was having fungi and small bacterias around the opening. It's having small germs in the inner spaces of whole chocolate. Please keep your eye on these kind of pieces.
Thank you....

I was really really disappointed by dairy milk silk oreo (red velvet)
I was very excited to eat that but when I opened it give me very bad smell so i checked manufacture date and it was right.
And start to eat found taste is also bad, after having a piece I felt like vomitting...

Dear Cadbury Team,

Greetings...

This is with reference to attached image and quality/taste issue with the chocolate 5star, It is very disappointing to know that during the festival season when you do the most advertisement of your products showing brother sister bond emotions and then selling bad tastes and quality products in a bulk designer boxes to attaract them as gifts for your loved ones, You are packing...

Dear Sir/Madam
I am writing a complaint against Cadbury dairy milk silk .last week I purchased a dairy milk Silk the quality of Cadbury is not good. That is not the quality of Cadbury that one would expect. The nuts were smelling very bad and the full wrapper was in oil.
As we are having small kids at home it's very dangerous to give them such chocolate.
Would not like to purchase the product ahead.
I hope that...

Sir / Madam,

This is Mahatheer Mohamed from Masha Enterprises. Doing as a sub stockist for the past 13 years.

Last month i have raised a complaint regarding shortage of stock billing for my point. After complained now receiving enough stock from the super stockist.

After raised a complaint to the company from that day onwards they are billing more stock (Mondelez Company Staff here) without...

I i have ordered a product form the site and it was not confirmed for the first time. but the money got deducted from my account. Then i got a email from the website form cadbury gifting that the deducted amount will be refunded within 6-8 business days. I ordered it on 1st of August and i haven't got the refund yet. Please do the needful as soon as possible....

Very unsatisfactory to the quality of dairy milk silk.
This pack i bought for rs -70.
It has a foul smell all fat content r outside I haven't yet opened the second layer ...
It may cause to serious health damage may lead to death.
Kindly take this as an serious issue or else I have to take action....

Hello Sir/Madam. I am having a chemist store at nallasopara east, palghar district, maharashtra by name Sai Shraddha Medical. Since 2 months i am looking for Cadbury freezer which should be provided by company to display the items of cadbury. But the agent who used to take order, hez not taking any interest on above and without freezer how could i let them know that m also having the product of cadbury. So please help for above. Thank you....

When I will get it please send me a date in email...

Dear Sir/Madam,

I R.Solkar from Hyderabad purchased diarymilk near by store and M NARASHIMA REDDY KIRANA STORE ON 03.08.2022 AT 10:05 pm for my daughter who is 3 years old. She ate one and i opened another choclate and ate half of it and later found it was damaged and found fungus on it....

I bought Cadbury dairy milk roasted almond chocolate for my boy today, but there was fungus in it ……
Who is responsible if my son eats it and something happens to him????
Please give me a proper answer, who is responsible for this our health is being tampered ….
I will go to customer protection if necessary and ask for an answer to this and if he can’t answer, I will go to court, but I will keep asking for an...

As our shop is a seller of Cadbury chocolate for last 20 to 21 years. Your company had provided us company small chocolate refrigerator. That chococlate refrigerator is not working properly from last 6 year .we had called your customer call executive they have sent us a customer care technician and mechanic visit in my shop 2 time but they said this refrigerator not be repair and fridge replace I was call again call customer care I said all...

I purchased 8 daily milk chocolates of silk which was 350rs each for raki festival but i open yesterday to eat and seend the chocolates was spoiled pls help...

I bought cadbury dairy milk and I found fungus in that . It is not expired yet...

I bought a daity milk silk. Though the product expiry date is January, 2023, on opening the wrapper I found that the inside wrapper was full greasy and a very bad pungant smell was coming from the product. The quality of the product seemed liked it was an expired product or the quality had been compromised. The smell was so bad that could not be tolerated even for few seconds. God knows what would have happened if someone would have consumed...