Dear Sir,
As mentioned, I like to bring in your notice about the fraud practise being followed by Mothers Pride (Deepali) & Presidium School in Delhi. I will try to explain the case below...
My Daughter attended Mothers Pride Prep School (Deepali Branch, Pitam Pura) for session[protected]. On pretext of securing the seat for Nursery School, Mothers Pride Management (on behalf of Presidium School) has said to deposit Rs 25000 & confirmed that if I don't opt for admitting my ward to their school, they will refund the Rs 25000 (with deductible of Rs 225).
Thanks to your common man oriented education policies & transparent nursery admission, my ward got selected to a much better school & without any donation. I can't thank the Delhi Government for this in any words.
When I reached out to them for a refund, they said it can be done only once the session starts in April 2020. Unfortunately, due to Covid Situation, none of the schools were open & I tried to contact multiple people from School but all leads to no help.
Even I cried over the phone to one of their teachers due to money needs in Covid times as my mother was hospitalized for about 12 days in the event of a crisis, but all those requests went in vain. They said once the schools will open, we will process.
As per the latest announcement to open schools in Feb, I randomly visited the school. I requested the refund processing.
On first approach, they said the school is not providing any refunds as of now. When I tried to escalate, they said you give the application & we will look into it. On this, they refused to give any receipt for the application. I feel I was entitled for the receipt for the application, if I am submitted formally.
By their approach, I didn't feel their willingness to provide the refund. Though, we agreed to wait for 1 week so that Ms. Monica from Mother Pride (Deepali) can cross check with their management.
After One week, on Monday, Ms Priya from Presidium called up in the evening around 6:34 PM (on whatsapp so that I can't record the call), and spoke rudely that you have to come to discuss tomorrow by 1 PM. The discussion was in the direction like either their way or highway.
Unfortunately I was away to Mumbai due to some critical work, Once I came back & called Ms Priya, she just said she is not having any notification from management on this.
I am considering this money as lost but I feel this is my solemn duty to inform the wrong doings from any school, which can change the mindset of such a good education system of Delhi residents.
Another case (not so important) but I like to highlight
Mothers Pride collects Rs 2000 (without receipt) on pretext of providing dresses to kids to perform in Annual Function. But my ward (& some other kids) were not provided any dresses. When I checked from School Teacher (Ms. Richa), who collected these Rs 2000, she confirmed that it will be refunded & maintained the same thing from last 2 Years since the session ended.
When I went for a refund for that too, they refused. Even the same teacher refused on face.
I just want to highlight here, how much money they are collecting from so many students across multiple branches on the pretext of Annual Function Dresses on India Level & that too without any receipt.
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