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Myntra.com Complaints & Reviews

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Last updated May 30, 2024
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Myntra.com reviews & complaints page 3

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N
Nupur Banarjee
Dec 21, 2023
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Regarding product return and refund

Address:Andheri (E), Mumbai ,Maharashtra

I have ordered a product from Myntra and I requested the return after receiving the product on 14th December as it didn’t fit well.

After multiple requests i am just getting delivery failed messages from Myntra and no delivery agent is coming to take the return from last 8 days.

I have already informed the Myntra helpline, they are just playing with customer’s time and money.It is really disappointing and...
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Nupur Banarjee
Dec 21, 2023
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Regarding my product return and refund

Address:Mumbai

I have odered a product from Myntra and after receiving it I placed the return request on 14th December as it doesn’t fit well.
After multiple requests no delivery person is coming and i have also informed the Myntra helpline and they are just simply delaying it from last 8 days.
I am just getting return faild messages on daily basis.
The Myntra helpline is just playing with customers time and money.
This things...
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N
Nehagauri
from Mumbai, Maharashtra
Dec 21, 2023
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Picked up wrong Item

Order I'd - 125384894167534013703
Phone number[protected]

Delivery agent has picked up the wrong product from my mother even after telling him. Now they have failed quality check. More then a week has passed we are continuously taking follow up with them. The only response we are getting is to wait 24 hours & 48 hours. Kindly help with the issue....
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I am writing to express my deep dissatisfaction and frustration regarding my recent shopping experience with Myntra.

On December 13th, I placed an order consisting of 5 products worth ₹4, 000, all of which were marked as delivered on the Myntra app. However, to my dismay, I never received the items.

I promptly raised a support request on December 14th, seeking clarification and assistance in resolving this...
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S
Satvinder Kour Chhabra
Dec 10, 2023
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Myntra suddenly stopped delivering to my pin code

This is happening quite frequently now especially during the Sale/festive season. Myntra suddenly stopped delivering to my pincode - 411006. This is the pincode, I have been receiving my Myntra parcels since years.

After calling them, the only resolution I get is they will raise the Complain and problem will be resolved in few working days.

I am tired of calling their customer care now every time. I feel they...
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P
Parul.rathore1804
from Noida, Uttar Pradesh
Dec 9, 2023
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Wrong product not returning

This is regarding Order ID # 1253164 [protected], i have raised complaint multiple times but no resolution. Wrong product delievered from Myntra but they are not returing it. Very dissapointed from services from myntra....
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Parul.rathore1804
from Noida, Uttar Pradesh
Dec 9, 2023
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Not returning wrong product

Website:Myntra.com

This is regarding Order ID # 1253164 [protected], i have raised complaint multiple times but no resolution. Wrong product delievered from Myntra but they are not returing it. Very dissapointed from services from myntra.

I am giving proof of wrong product but they are not returning it. Please help me to get my refund....
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P
praSanth2442
from Rajahmundry, Andhra Pradesh
Dec 9, 2023
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Payment deducted twice on today 2:19 pm

Address:Bangalore

I'm JAMI PRASANTH KUMAR. I've purchased a black jeans, sling bag, 4 kid products in Myntra worth Rs 2138/- through Paytm wallet...but the payment deducted twice on Paytm wallet..kindly resolve my issue .....
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praSanth2442
from Rajahmundry, Andhra Pradesh
Dec 9, 2023
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Payment deducted twice on today

Address:Bangalore

I've purchased a black jeans, sling bag, 4 kid products worth Rs 2138/- through Paytm wallet.. but the payment deducted twice from Paytm wallet..please kindly resolve my issue as soon as possible...
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P
Praveenroy
from Mangalore, Karnataka
Dec 8, 2023
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Return Request: Order1252641-1752986-9303601.- Adidas Sandal - Color Faded and Old

I am writing to request a return and refund for the Adidas sandal I recently purchased from your website. My order number is[protected]-9303601.

The sandal arrived on 30/11/2023 and I was disappointed to find that the color was significantly faded and the overall condition appeared old and used. This was not the quality I expected from Adidas or Myntra.

I have attached photos of the sandal showcasing the...
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S
Sh. S
Nov 29, 2023
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Return & Refund NOT HONOURED

I requested a return & refund of Reebox Shoes that were tight for me. Although the shoes were picked-up, it was returned back the next day and refund rejected stating "Used" and "Stained". This is completely false as I had only tried the shoes once, and the SEAL too is INTACT.

I CONTACTed Myntra SUPPORT mANY TIMEs and even mailed them with pics & video of shoes being intact, with no soiling or damage...
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C
Chinju bala
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received a fake and a duplicate product

Recieved a fake and duplicate product from myntra. The product recieved was different with retinol which was not mentioned in the product description. The Myntra was irresponsible. The Myntra didn't take any action. They are not ready to return the item and not ready for a refund either. The original price of the Lakme product is 947 but I got it frm myntra for 589 and was a fake Lakme product...
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F
Fainu
from Doda, Punjab
Nov 27, 2023
Dec 1, 2023
This thread was updated on Dec 1, 2023
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Stopped delivering to my pin code

Address:Doda nagri

Out of the blue Myntra stopped to deliver to my pincode 182202.
Please don't do this
And restore the delivery ASAP...
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A
Anikaaditya
from Muzaffarnagar, Uttar Pradesh
Nov 16, 2023
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Return Query

Address:Muzaffarnagar (Uttar Pradesh)

Dear Myntra Team,

I had purchased a Sport Shoes of red tape brand But I received a different product of same brand red tape at almost the same price. So we generate a return but my package not received still even my login password has blacklist by the myntra. So we are requested to solve my return query on urgent basis. Otherwise we will face a heavy loss. Please do the needful

Received different product details...
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K
Kavitaaaaa
from Mumbai, Maharashtra
Nov 15, 2023
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Accessorize leather britiney faux wallet lousy material

Website:Myntra

Dear Team,

I'm not sure if your team will be able to help me with my problem, but I wanted to let you know about a few of your products that I brought from the Myntra site.Although I usually stick to a brand, after using the wallet for a few days the leather started to peel in some corners. It now looks like a roadside market wallet, where they used to sell them for fifty or sixty rupees, but I paid more than a thousand...
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A
Atmm
Nov 10, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cosmetic-Lakme

Address:GuruGram

Dear Sir,

I have ordered to Myntra Order no[protected]-9604801, Packet ID [protected] Dt[protected]

Myntra has uploaded the Option "Delivered", While there were no any delivery made to me.

Which Delivery Person they inform me with the contact no [protected] to follow up, Never reachable, Like my no is Block with them. The parcel was in My City Moradabad om[protected] at morning.
br...
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P
Priyaaga
from Delhi, Delhi
Nov 8, 2023
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Wrong Product delivered and not updated in website.

Address:[email protected]

Hello Team
I ordered something on Myntra on October 31st with cash on delivery. It was delivered on November 7th, and I paid for it using a scanner.However, the order status remains unfulfilled on the website as of right now, and I received a notification today stating that it was unsuccessfully delivered because I wasn't there.
And now that the item is the wrong size, I want to swap it, but I can't because the order is still...
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I had ordered stick on nails 2 packs. I received empty nail pack cartons with no nails inside the packaging. Received the package at 6.14pm paid online to delivery guy and raised complaint in support which images attached which have a timestamp of 6.17pm and Myntra denied my claim....
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R
Rishitha koyyada
Nov 7, 2023
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Product shows delivered but not received

I have ordered product named pink sleeve kausally brand dress where it shows me it’s delivered but I didn’t the receive the product. I made pre payment through UPI. I have reached out to coustmer service of Myntra but the issue is not sorted out....
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H
Harshitah
from Delhi, Delhi
Nov 7, 2023
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Refund

Address:Old Gupta Colony Vijay Nagar
Website:Myntra

I have ordered a pair of Addidas shoes and made payment through Airtel Bank. When I cancelled the order didn't get any refund...
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