[Resolved]  Parimatch India — I mistakenly entered wrong account ID while depositing

I am a Parimatch player for a long time now. But today I decided to deposit Rs 15000 in my account. I mistakenly entered wrong account id while depositing. I immediately contacted Parimatch customer support.
They reassured me and told me that the support agent will reject my recharge request.
An hour later the support agent rejected my old request. I'm trying to top up my account again, but I get an error that such an ID doesn't exist!
So how is this possible? Does someone besides me have access to my account?
The payment date is 06.03.2024 and the transaction time is 22:21. Please help me find my transaction.
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Mar 18, 2024
Complaint marked as Resolved 
I got help from the Support team of Parimatch. The money was credited to my account. But now it is better to double check your ID when depositing, because otherwise you can be left without money, and your money will be credited to someone else's account.
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