Dear [Consumer Complaint Website],
I am writing to lodge a formal complaint against Pondicherry University regarding the non-receipt of our provisional certificate, which has consequently prevented us from filling out a recent form. Despite multiple attempts to obtain the certificate, several months have passed, and we are yet to receive any response or resolution from the university.
As former students of Pondicherry University, we completed our studies [mention the program and year of completion]. The provisional certificate holds significant importance as it serves as a vital document for further educational pursuits, job applications, and various professional requirements.
Unfortunately, the university's administrative department has shown a severe lack of responsiveness and efficiency in processing and issuing the provisional certificates. Despite our persistent efforts to obtain the certificate, including numerous inquiries, follow-ups, and complying with the prescribed procedure, we have been left without any conclusive results.
The absence of the provisional certificate has had severe repercussions on our ability to proceed with crucial tasks. Specifically, we are unable to complete the recent form [provide details about the form, its purpose, and the implications of not being able to submit it]. This has caused significant distress, frustration, and has hindered our academic and professional progress.
We understand that administrative processes may encounter occasional delays, but the prolonged wait of several months for a crucial document like the provisional certificate is unacceptable. It is evident that the university's current approach lacks the efficiency and promptness required to address the needs of the students.
In light of the situation, we kindly request your intervention to ensure a prompt resolution to this matter. We seek your assistance in holding Pondicherry University accountable for their negligence and the consequent impact on our educational and professional pursuits.
Enclosed with this complaint are copies of relevant documents, such as proof of completion of studies, communication records with Pondicherry University, and any other supporting evidence that substantiate our complaint.
We sincerely hope that [Consumer Complaint Website] will take immediate action to investigate this matter thoroughly and facilitate a resolution. Our primary goal is to obtain the long-overdue provisional certificates and prevent such administrative failures from recurring in the future.
Thank you for your attention and anticipated support in addressing this complaint. Please feel free to contact us if additional information is required to proceed with the investigation.
Yours faithfully,
NILESH KUMAR GHARAMI
18TA0318
B. TECH. CIVIL ENGINEERING
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