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PureIT / Hindustan Unilever Complaints & Reviews

3.2
Last updated May 28, 2024
Complaints 1722
Resolved
1061
Unresolved
661
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PureIT / Hindustan Unilever reviews & complaints page 87

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V
Vijayalakshmi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrost Customer Service Level

We have logged complaint with Hindustan Unilver three months back to get the battery replacement for their Pureit water purifier product. There is no response as of now. We have been calling their tollfree number, customer care number & even their Anna Nagar East Division Branch near K4 police station but in vain. We have been following with their Anna Nagar Manager Mr.Prabhu - Contact Number [protected] for the past one week. He is also...
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R
rajendraps
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After sales service not professional

I have booked a complaint on 08-Dec-07 for the water leakage problem in Pureit. Company executive promised me that within 2 working days this call will be attended. (Complaint id- C[protected]
However almost 14 days passed, no one attend the service so far.
And in my utter surprise, when I contacted second time to the help line, the executive informed me that the complaint has closed long back and suggested me to take a new complaint...
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