PVR Cinemas Complaints & Reviews

My contact number : [protected]
I am from chennai and i have booked tickets for the movie Manjummel Boys in VR mall at 10:00Am show at March 10. my money got deducted and i received an SMS But i booked for the wrong dates. I went to the app to cancel and rebook for another day. my booking is not reflected in the app. I am not able to cancel. So kindly help me for the same. I've attached my ticket details
I am Naveen from Chennai...

I Have booked 4 tickets on PVR Oberon Kochi at Rs.587 for a Movie for the date[protected], booked on[protected] through PVR mobile application, in the name of Akhil mobile # [protected]. The amount was debited from my account and the ticket was not confirmed. Tried reaching Customer Care several times but no responses. Please refund my amount as early as possible.

Attaching GPAY Screenshot
UPI Ref#[protected]...

I am Naveen from Chennai and I have booked my tickets in pvr cinemas Pxl Vr Mall But i cancelled my ticket and booked another tickets immediately but still i didn't receive my refund for the cancellation. I have also attached my ticket for reference. Please do the need full. At the time of cancellation it showed Cancellation pending now the booking history is empty...

Booked 4 tickets for movie shaitan with English subtitles in gaur city mall, greater noida west on 8.3.2024. However, in movie, no subtitles was thr....

I just booked ( at around 08:30 PM on 7.3.2024) 04 tickets for movie SHAITAN for date of show 09.03.2024.
The show is for PVR KORAMANGALA BENGALURU NEXUS MALL. Ticket booked for show timing at 10:10 PM on 09.03.2024 at PVR HSBC GOLD, NEXUS (formerly FORUM) Koramangala.
The ticket booked for seats C3, C4, C5, C6 and total amount paid Rs 3400/-.
The mobile number provided is XXXXX44092 and it was said to me that I shall...

Date of Booking 05 March 2024
Movie: Manjummel Boys
Venue: INOX National, Virugambakkam
Movie Date: 07 March 2024
Movie Time 12.45 pm
Booking ID: TNA9HTE
Number of seats: 08...

Dear team,

i booked my voucher with axis bank edge rewarsds.
The pvr wesite did not show the option to settle the rest of the amt of inr 156 after using the voucher .
My voucher showed used and i did not rec any ticket also.

I tried calling them but of no use....

The movie is still delayed by more than 5 minutes just because there was some event held at Audi Screen-1 of PVR RK Cineplex and that too without prior intimation to us. We were waiting outside and then let in late only to see the cleaning still going on. There was lots of inconvenience caused to general public waiting outside the screen/theatre. On these grounds, the PVR Cinemas should be penalised or the audience for the 9pm IST show should...

I tried to booked 5 tickets for movie VADAKKUPATTI RAMASAMY
today 17/2/2024 in PVR cinemas app. Total amount deducted Rs759.18. Got message after otp entered booking failed and amount will be refunded. I need refund money ASAP....

I tried to book two times via PVR cinemas for INR 1254.40 at 6:26 am and 6:31 am on 14/02. The amount of 1254.40 has been deducted twice from both my accounts but I have not received any refund yet. When I call customer service they delay the matter all the more staying that their server is down and they are not able to see my details. Pls give me back my refund as soon as possible....

For the past few months pvr in chennai blocking all 60 rs tickets . This frustrated most people who cant afford to pay 200 rs for a movie . Ao kindly make changes and avoid blocking budget tickets. They are also peoples like you . If pvr is only for elites then whats the news in keeping 60 rs or 200 rs . Directly you can go like 1000 or 2000. Cinema is for everyone so please make changes and update blockage of 60 rs tickets...

I yesterday went for a movie in PVR Aerohub tirusulam in chennai .During break time I bought food items worth Rs 240, when I was making through Gpay the payment was successful for me but the PVR staff told payment was not received so I again paid the amount through debit card so the total amount I paid was Rs 480. The staff told me the Remaining Rs 240 will be refunded but money is still not refunded .So please kindly look into this issue...

Behaviour of manager was so rude and he used to talk us with abused that we cannot bare it and we want to remove these type of staff at your workplace and see if you want changes and growths in your picture halls.that manager was so happy to send us in prison so that he can remain unfaulty....

I have noticed that PVR Cinemas have been withdrawing Rs699 per month from my account and I do not remember giving consent to this withdrawal. One of your staff at RIVOLI PVR Cinemas helped me to buy a monthly pass on November but I did not give him permission to set up a monthly mandate. I live in UK and visit Delhi sometimes. Please help to stop this monthly withdrawal and please get the money refunded for January. I did send two e-mails...

Dear Sir / Madam

I am an NRI who lives in UK and was in Delhi in November. I was at Rivoli PVR Cinema when one of the staff persuaded me to buy a monthly pass. I wanted the pass for just one month but I find that your staff set up a monthly direct debit mandate. I am 73 years old and did not realise what was being done. I have noticed that Rs699 are being withdrawn every month. I visited Rivoli cinema on 20th December and...

Dear sir/madam,
On 29/12/2023 I have gone to watched the Salaar movie Hindi version 6:55PM show. For that I have booked the recliner 2 seats for better experience. Before interval there is no problem but after interval the chair is not moving and button is not working I have told 3 times to the executive but their is not response. I felt I have wasted my money there are providing prime experience after interval. When i contacted manager...

Hi..
Yesterday we booked 7 tickets in PVR cinemas VR mall chennai, anna nagar on December24th 2023... we reached soon to mall but securities didn't allow us inside as the parking was full in VR mall.. so we missed our show... it's not our fault, so PVR cinemas should reschedule the show timing or refund the amount for us... From that time we are reaching customer care but no response from them.. kindly take action regarding this issue...br...

Hi...

We booked for 7pm movie on December 24th 2023 in V R mall PVR cinemas... as the parking was full, securities didn't allow us inside the mall... so we missed our show... From that time we are connecting the PVR customer care support but no response from them till now... I have attached the ticket with this complaint...
CONTACT NUMBER: [protected]...

Sir My Payment Got Failed but money is not refunded
Transaction PCD/5598/PVR LIMITED/NOIDA231223/21:59

mobile number [protected]
email [protected]@gmail.com...

I went to pvr inox in next galleria panjagutta Hyderabad, Telangana on 22/12/23 at 4 pm. We have purchased one red velvet cake which is not fresh, dry and spoiled. When I asked it’s not fresh n very hard they said it’s in fridge so it will be like that. After making me wait for half and hour a person came and saying sorry and exchanged redvelvet with soft drink for which I paid additional 180 rs. Chicken burgers are also not fresh bread...