I would like to make a official complaint against shaadi.com. I was previously a paid member for just under a year during that time my profile went under numerous random validation and was asked to upload a form of I.D I multiple times uploaded my driving licence or passport. Unsure why I had to so it soo many times.
My profile was deleted due to me apparently breaching terms and conditions. I asked for my profile to be reactivated and after months of going back and forth with customer service they are asking me for numerous more documents.
They want education document. Despite me not claiming I am a degree holder I left after high school over 20 years ago they want certificates. This makes no sense I am not educated! If I was claiming i am a degree holder I would understand the need for proof. I have explained this numerous times but they want listen
Income and employment proof. As I have already given my I.D documents numerous times I feel very uncomfortable with sharing more personal information I don't see why this is required for a matrimony site
They have also asked me to give a certificate proving I am unmarried. This is not even possible in the UK we don't get given certificates to say we are single!
I only suspect shaadi.com is doing some type of fraud with people's documents Was this information helpful? |
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