Apr 25, 2019
Updated by Conceicao fernandes Shop cj u have not solved my issue yet. It business rules r useless. My product has 6month warranty . More than a month past u fails to solve my issue. Shame on u people
Verified Support
May 02, 2019
SHOP CJ Network Customer Care's response Hi Fernandes,
We apologize for the inconvenience you faced related to the product. Rest be assured that we thoroughly evaluate the product and place only genuine products on our platform. The issue which you might have faced could be a rare scenario. We would be happy to help you. Request you to share your order or sub-order number here or alternatively you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.
Team ShopCJ
Anju Rani
May 14, 2019
Updated by Conceicao fernandes I courier the product at my cost I.e400. Whic I shd not. It was ur duty to arrange for pic up as u people have delivered fault product. Even after spen 400 ur product came back as the address provided by ur customer care was wrong.
First u people b sure what information u collect from the brand. So again i lost my 400.
Total lose coz o[censored]r fault 2000+400+Errol & time tat too I have to carry 2yr old kid with me.
Third class product & ur service
Dear Customer, to return your SCJ Order No. [protected], Pls pack it properly & paste "Suborder No[protected], Mobile No-[protected], Add-WZ-68, Todapur, Delhi-110012". Pls call us on [protected] to share courier details.
May 14, 2019
Updated by Conceicao fernandes Y ur site have provided resolved option I dnt undrstd... wen u people r not able to solve any quiery.
U people have eaten my money.. of product 2000+courier400+ petrol n time tat als I hav to carry my 2yr old kid wit me for ur fault... jst waiting n hoping wen ur company 'll shut down.
U people give wrong no and address and make customer to spend more n more so tat they reach u...
U people r not fit for doing online business.
Public never ever buy from this cheaters site.
3rd class product n service...
Fraud people in shopcj
In fact I 'll support for flipkart.. and many more sites... learn from flipkart site. Everthg is Gud. Customer service excellent... problem solved with in a day wit other sites... but ur site cheat people n eat their mony
U should shut down ur business
May 14, 2019
Updated by Conceicao fernandes Dear Customer, to return your SCJ Order No. [protected], Pls pack it properly & paste "Suborder No[protected], Mobile No-[protected], Add-WZ-68, Todapur, Delhi-110012". Pls call us on [protected] to share courier details.
Above address provided by ur customer care whic is wrong. I lost my400 here. N b4 this wrong no. Whc I dnt hav nw. N the nw no given by u is not responding at all.
Just get irritated wen I see ur site
At ur fault I lost my money... I curse u people u May loose ur reputation to the fullest
May 14, 2019
Updated by Conceicao fernandes Give my money back... cheaters