Swiggy Complaints & Reviews

I ordered a Pizza from domino's using swiggy platform. Domino's Order ID 280. On Swiggy delivery time was 30 min. I got a call from someone in domino's that it will take 1 to 1.5 Hrs for the delivery. So I called swiggy for resolution. After waiting for some time they suggested cancellation. As I did not have any option to track or cancel order from Swiggy they initiated cancellation from their end.
I wasted 2 Hrs in the night waiting...

Hello sir, I'm Nitesh Bhoir working with swiggy this is my DE ID 7510146, recently my service Zone where changed in MUM_Ulhasnagar but i leave in kalyan and the new zone where far from my residence,
I want to earn more, have some financial issues...
Please add MUM_Kalyan as my super zone...
Please im requesting you.
Help me with this...

Been 1 hour since order and it shows the restraint is preparing the order. On inquiring with the delivery partner it turns out that a different delivery partner was assigned at first, who took the order and didn't mark it as picked up on his swiggy app, then unassigned the order form himself and stole our order. The restaurant is not preparing another order and the second delivery partner has been waiting outside the restraint for more than...

I have ordered Barosi pickle from swiggy instamart the pickle was filled with heavy amounts of salt its not eatable at all still they are not returning.

I've placed the above cited food order on[protected] for Rs.3, 310/- with Swiggy at around 12.35PM and received a wrong order from Zomato #[protected]. I immediately raised the issue on swiggy app chat and also with the hotel (Rahhams) to take back the wrong order delivered to me and asked them to deliver the food ordered by me. Since, I didn't receive any resolution I raised the issue on email requesting a refund. To this date the response...

I have ordered a ptron earbuds from instamart but I found them damaged and applied for refund but i haven't received my refund yet. According to instamart agents my refund has been completed but I have not received it yet even my bank officials asked me to contact swiggy.

I have placed an order yesterday and it was delivered after literally 1hr 40mins whereas I have selected delivery between 30mins. I kept contacting the restaurant and swiggy customer service over chat and call. Restaurant was very fast with the service and have kept the item ready within 5mins. I kept asking customer service agent about the delay and delay in assigning the delivery agent and they kept disconnecting calls as well as too much...

Hello me Biswabhusan rout 01 MAY 2024 ko swiggy se 8 budweiser beer mangaya the lekin kingfisher recieve hua complain kiye to solution nahi mila

Hi Anwar Hussain,

Thanks for using Swiggy!

Your Swiggy order #[protected] has been cancelled as the restaurant could not confirm the order due to a technical issue. This happens rarely and we apologise for the inconvenience. We apologise for this experience and hope to see you order again soon.

If you think this was a mistake please contact, www.swiggy.com/support .

Order No:

#[protected]
Restaurant:

Cafe Sadda Haq
Cancelation Time:

[protected]:36
Total Refund

Rs.266.0

Today I placed order #[protected], The address i can see in my profile is correct, but not sure from where It was taking Electronic city and the delivery boy was arguing very badly. I connected to customer care and they are simply telling they can not help . they simply cancelled my order without no refund. this is simply a fraud case. either you redeliver my order or refund please, else i have to go for a police complain.

Bill no [protected]-101135 Order no [protected] 45 Online order ID [protected] dated[protected]:25:43

Ordered via swiggy, subway sandwich and crispers.

One item crispers was missing and the bread was plain even though order was honey oats and Paramesan. Swiggy offered a refund amount less than the missing item! They never refunded it as we did not accept. But there was no further grievance redressal. No money received nor issues solved or heard.

I have just procured the number [protected] but when I try to create account, it says account deactivated. I'm guessing it's deactivated by the previous sim holder. Can you please activate it so that i can create my swiggy account and start ordering from swiggy? My email is [protected]@gmail.com

Dear Sir

I have ordered 1 kg kaju katli sweet at my home @7:00 pm but still not deliverd by swiggy .

Now showing the delivery after 148 mins.

Total amount is Rs. 1150.
I need to take refund my total amount.
Now if they will deliver it, may not able to eat. It may be dangerous.
Total 5 hrs passed but still not delivered
Requesting you to pls refund my total amount Rs....

The agent did not deliver the food and has updated the status as delivered. He called me at 8.02 to give the OTP as Grill9 will only give it to him once the OTP is given to them. I checked around 8.30 the status was showing as delivered. I immediately reached out to customer support and trying to call him and there was no response. I have the CCTV installed in the building to show he has not come .

We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8 mins,...

Hi on 30th march 2024, 2 clock I ordered fish briyani order number [protected], I am feeling hungry that's why I selected nearest outlet 20 min delivery, in the app it shows delivery partner has not yet reached restaurant till 2:40, he delivered me at 2:50, I asked him if you are far away from restaurant why are picking up my order, someone who is nearby would have picked my order I asked, then he started using all local bad words and...

Sir today I order of rs 259 in your app for gain coins.but I cannot received the coins.then I call swiggy customer care for help.but he is fraud customer. I share my otp with him.then they debited my amount rs 19999.i am very upset.please help me....

DE ID:- 8250251
Name:- Boby mathew
Phone no:- [protected]
My last week (18 th march-24 th march)
Payout is pending. I didn't got my payout. Please resolve this as soon as possible...

I ordered some beverages in railway station but swiggy delivery partner refused to come so i told him come in entrance near the ticket window where all vahicle are allowed to enter and there is no need to park. Butter the delivery partner was strongly refuted to move from shop and support centre also support him and cancelled my order and charge me full of my order amount. So i just ask support centre to show me where you mentioned that that...

I ordered this today from instamart of swiggy. But sorry to say that the order was not delivered properly. It was completely melted and what we received was liquid form of Kulfi. Is this the way you deliver the order. This was in the afternoon and care should have been taken care.
Second "NIC Coconut Ice cream"
the quality was bad. instead of tender coconut, grated coconut was used in the icecream...