Hi team,
I am really unhappy with the service, your team had confirmend on my booking confermation (Id is tb-195b9b6f) on 20/02/2020 for my round trip to agra for 23/02/2020.
But non of the team member had called up and updated on the driver availabality till 22nd feb'20. Post my followup i got update @ night 11 pm that mr. Vivek singh (Dl17a2628 - ph no - [protected]) will be picking me from my hotel at patparganj, delhi, india at 5 am on 23rd feb'20.
I was ready by 4:45 am and was continuesly calling your team and the driver no provided, non of you guys answered call or bothered to revert back to my call.
Sorry to say that i was deeply disapointed any my long pending visit to agra was cancelled becaus of this and i am back to bangalore now.
My humble request is to pl respond and respect customer.
Regards,
Sharath
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