| Address: | The Big Book Box Retail Unit, H16/1B Ground Floor, Malviya Nagar, New Delhi, 110017 | | Website: | www.thebigbookbox.com |
I ordered my june 22 box and they dispatched the order on my previous address which i didn't even mention while placing this particular order. Then in jan 23, I got notification that its been dispatched and while tracking i checked that its destination is my previous address which i have already removed from my big book profile and updated the address. I did send a mail that time itself so that they can change it there itself . but nothing happened and some days later i got delivery notification and i asked courier service to return it to origin.
After all of this, i again sent them mail.. they said they will send an update but nothing's been done yet. I have logged multiple customer support request and spamming their insta posts as last resort but to no avail. I am just so frustrated with their response and customer service is pathetic Was this information helpful? | 
