The Big Book Box — Unprofessional and annoying & unfulfilled order

I had ordered a book box from their garage sale on the 5th of May 2022. And it was supposed to reach within a week or so. Until end of may I didn’t receive the box nor did I hear from the company. So I mailed to enquire about the box by the end of may. Ever since then they had been making various excuses like all boxes will get dispatched together on 15th June with June subscription box, then they said that they mistook my order and blah blah.

Then finally today I asked them for refund as I’m no longer interested in their product.

In today’s times when most services are delivered to you at your door step within two hours who’d like to wait for more than 2 months to receive a book box.

When I asked them for refund they denied and came up with some policy of their company and other vague excuses.

And upon repeated request they’re pressuring me to wait longer for the order.

I’m in no mood to receive this order and I don’t wish to be associated with this company and this team which is highly unprofessional and in-compliant.

Since this is a pre paid order they’re acting smart with the customer.

Extremely unlikely experience. Won’t recommend this company to anyone.
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Hi Chitra - Did you receive your box?

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