Address: | Bangalore, Karnataka, 560043 |
I'm trying to download claim form from website and it asked me to link my aadhaar. I went to manage basic details and typed in my aadhaar number (It is showing "not available" currently), and i typed the name and birthday exactly as in aadhaar (Which is same as what is already stored in the website) but it gives me an error "change request cannot be processed due to no change observed in name, date of birth or gender" and so doesn't take my aadhaar number. As a tech person i think this is what is happening behind the hood:
It compares name and dob to see if they are the same, if so it throws an error that there is nothing to update. It should also compare if aadhaar is empty or null and take it if so (Which isn't happening).
I tried some workarounds i. E. Tried to change my name spelling so that i can put my correct name again when aadhaar is added but that didn't accept either as it gave error that it doesn't match with aadhaar. I also tried doing the same with empty aadhaar field but that failed too. This is a terribly coded website. I'm surprised that when i find it this hard to use, how will a non-it end user. Please fix it asap. Was this information helpful? |
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